List of Wise Customer Portal Customers
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United States
Since 2010, our global team of researchers has been studying Wise Customer Portal customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Wise Customer Portal for Customer Experience from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Wise Customer Portal for Customer Experience include: Anheuser-Busch US, a United States based Consumer Packaged Goods organisation with 19000 employees and revenues of $12.79 billion, Donaghy Sales, a United States based Distribution organisation with 220 employees and revenues of $200.0 million, Fond Du Lac Cold Storage, a United States based Distribution organisation with 150 employees and revenues of $16.0 million and many others.
Contact us if you need a completed and verified list of companies using Wise Customer Portal, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Wise Customer Portal customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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Anheuser-Busch US | Consumer Packaged Goods | 19000 | $12.8B | United States | Wise Systems | Wise Customer Portal | Customer Experience | 2015 | n/a | In 2015, Anheuser-Busch US deployed the Wise Customer Portal from Wise Systems as part of its Customer Experience tooling to automate dispatching and route execution across a large U.S. delivery fleet. The Wise Customer Portal provided real-time visibility for dispatchers, merchandisers and customers, aligning field operations and customer service functions with delivery execution. The implementation concentrated on automated dispatching and route execution workflows, recipient-tracking and notification capabilities exposed through the Wise Customer Portal, and operational orchestration for merchandisers and drivers. Real-time status updates and visibility for dispatchers were core functional elements, enabling coordinated schedule adherence and customer-facing notifications consistent with Customer Experience objectives. Rollout covered the companys U.S. delivery fleet and operational teams including dispatch, merchandising and customer service, with governance oriented around dispatcher visibility and field execution workflows. The case study credits the deployment with dramatically reducing late deliveries and improving customer service, reflecting operational impact on delivery reliability and customer communications. | |
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Donaghy Sales | Distribution | 220 | $200M | United States | Wise Systems | Wise Customer Portal | Customer Experience | 2019 | n/a | In 2019, Donaghy Sales implemented Wise Customer Portal alongside a Wise Systems last-mile planning and dispatch deployment to enhance customer visibility in the Customer Experience category. The rollout focused on beverage distribution operations in Central California and targeted core operational workflows for planning, dispatching, and field delivery execution. Configuration centered on automating last-mile planning and dispatch workflows, establishing a dispatcher interface and driver mobile workflows to increase utilization. Wise Customer Portal provided real-time visibility and notification capabilities to support customer-service response, aligning portal functionality with dispatcher and driver workflows and extending customer-facing status visibility. Operational coverage included dispatch, driver operations, and customer-service teams across Donaghy Sales distribution sites in Central California. The implementation documented outcomes of saving 15 to 20 dispatcher hours per week, achieving high driver utilization, and improving real-time visibility and customer-service responsiveness. | |
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Fond Du Lac Cold Storage | Distribution | 150 | $16M | United States | Wise Systems | Wise Customer Portal | Customer Experience | 2020 | n/a | In 2020, Fond du Lac Cold Storage implemented Wise Customer Portal from Wise Systems under the Customer Experience category to add real time visibility and address route planning for temperature controlled deliveries. The deployment targeted day to day operations across New York and New Jersey and focused on operational functions including route planning, dispatch and driver execution. The implementation incorporated Route Planner, Dispatcher and Driver applications together with real time order status capabilities, and Wise Customer Portal was used to surface visibility to shippers and internal operations teams as inferred from published platform features. Functional workflows emphasize sequencing and optimization in the Route Planner, live rescheduling and exception handling in the Dispatcher app, and execution status updates captured by the Driver app. Workflows were restructured so planners operated from the Route Planner to sequence deliveries, dispatchers managed live adjustments through the Dispatcher application, and drivers pushed status and proof of delivery through the Driver app, those status feeds populated the Wise Customer Portal for customer facing visibility and internal tracking. Operational coverage included planning, dispatch, driver crews and customer service across New York and New Jersey, with temperature control handling integrated into routing and status workflows. The public case study and a third party summary report improved on time delivery percentages and reduced daily planning time as outcomes attributed to the Wise Customer Portal implementation, reflecting the operational changes reported after deployment. |
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