List of WiseGuys CRM Customers
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Since 2010, our global team of researchers has been studying WiseGuys CRM customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased WiseGuys CRM for CRM from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using WiseGuys CRM for CRM include: American City Business Journals, a United States based Media organisation with 1400 employees and revenues of $280.0 million, Capresso, a United States based Manufacturing organisation with 40 employees and revenues of $27.0 million, Homespun Music Instruction, a United States based Education organisation with 15 employees and revenues of $2.0 million and many others.
Contact us if you need a completed and verified list of companies using WiseGuys CRM, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The WiseGuys CRM customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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American City Business Journals | Media | 1400 | $280M | United States | WiseGuys Marketing | WiseGuys CRM | CRM | 2000 | n/a | In 2000, American City Business Journals implemented WiseGuys CRM for its BizBooks subsidiary, deploying WiseGuys CRM as a CRM solution to unify order handling and customer segmentation across the subsidiary's regional operations. The vendor WiseGuys Marketing led the implementation effort, aligning the application with BizBooks business requirements for order segmentation and distribution. The implementation emphasized an integrated order and CRM approach, with inferred module usage for order entry and CRM segmentation to support segmentation and distribution across 70 cities. Configuration work focused on segmentation rules, order routing logic, and data structures to map orders to city level fulfillment flows, using WiseGuys CRM to operationalize those rules. Rollout targeted BizBooks operations spanning 70 cities and centered on centralizing order segmentation and distribution capabilities, impacting circulation, fulfillment, and sales functions. Governance adjustments redefined order intake and fulfillment workflows to embed CRM segmentation into operational processes, and the case report indicates the change improved fulfillment turnaround. | |
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Capresso | Manufacturing | 40 | $27M | United States | WiseGuys Marketing | WiseGuys CRM | CRM | 2000 | n/a | In 2000, Capresso implemented WiseGuys CRM with vendor WiseGuys Marketing to convert customer service and warehouse operations to a computerized system. The deployment focused on CRM/order-management processes for the U.S. operation, concentrating effort on the customer service and warehouse departments within the manufacturing organization. The implementation applied standard CRM capabilities including consolidated customer records, service case tracking, order entry and fulfillment workflows, and coordination of warehouse picking and shipping processes. Configuration and process work were sized to a 40 employee company, aligning system workflows to existing order-to-cash and customer support practices. Configuration emphasized automation of order management and service ticketing, consolidation of customer profiles, and redefined shipping and response workflows to reduce manual handoffs. Governance was conducted in partnership with WiseGuys Marketing during configuration and rollout across the U.S. operation, with procedural changes documented for customer service and warehouse teams. Outcomes included an estimated 20% personnel savings and faster shipping and customer response as a direct result of the CRM and order-management automation. WiseGuys CRM is clearly identified in the implementation record and the solution is categorized as CRM. | |
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Homespun Music Instruction | Education | 15 | $2M | United States | WiseGuys Marketing | WiseGuys CRM | CRM | 2000 | n/a | In 2000, Homespun Music Instruction implemented WiseGuys CRM as a CRM to consolidate its customer and order records and to standardize reporting workflows. Homespun engaged WiseGuys Marketing to convert a large customer and order database into WiseGuys CRM and to establish automated processes for daily web order ingestion and royalty reporting. The deployment configured core CRM and order management workflows, including customer profile consolidation, scheduled daily web order import automation, and reporting capabilities for royalty commission calculations. The implementation included CRM and marketing-oriented analytics signals consistent with RFM-style customer scoring inferred from the case study, and configuration of reporting modules used for commission accounting. Automations centralized web storefront orders into WiseGuys CRM via daily import jobs, creating a single operational source for order processing and royalty reporting. The operational scope centered on order processing and finance functions within Homespun, and the rollout emphasized recurring import automation and reporting governance to improve order processing and reporting. |
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