List of WorkWave Route Manager Customers
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Since 2010, our global team of researchers has been studying WorkWave Route Manager customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased WorkWave Route Manager for Route Accounting from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using WorkWave Route Manager for Route Accounting include: COOK, a United Kingdom based Retail organisation with 5000 employees and revenues of $152.0 million, Scanglas, a Denmark based Manufacturing organisation with 357 employees and revenues of $70.0 million, Milkman Italy, a Italy based Transportation organisation with 40 employees and revenues of $4.0 million and many others.
Contact us if you need a completed and verified list of companies using WorkWave Route Manager, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The WorkWave Route Manager customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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COOK | Retail | 5000 | $152M | United Kingdom | WorkWave | WorkWave Route Manager | Route Accounting | 2019 | n/a | In 2019, COOK Trading Ltd deployed WorkWave Route Manager 360 to optimize its home-delivery and logistics operations across United Kingdom shops. The implementation positioned WorkWave Route Manager inside the Route Accounting category to centralize route planning and dispatching for shop-originated customer deliveries. The deployment configured route planning optimization, scheduling, and delivery window management to support tighter customer commitments, enabling a one-hour delivery window. Configuration focused on order-to-route orchestration and automated sequencing to increase route planning efficiency and scale order processing capacity during peak demand. Operational rollout was accelerated to cover 50 plus locations as COVID-19 demand surged, extending the application across COOKs UK shop network and delivery fleet. The rapid programmatic rollout and operational changes supported a reported 433 percent average increase in orders processed while embedding WorkWave Route Manager capabilities into fulfillment and last-mile delivery workflows. | |
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Milkman Italy | Transportation | 40 | $4M | Italy | WorkWave | WorkWave Route Manager | Route Accounting | 2018 | n/a | In 2018 Milkman Italy implemented WorkWave Route Manager as a Route Accounting solution to support last-mile e-commerce delivery operations across Milan, Rome and Bologna. The deployment centered on automated route planning and execution to align delivery windows with customer expectations and merchant needs. WorkWave Route Manager was instrumented using its APIs to embed route optimization directly into Milkman Italy’s customer-facing delivery app, enabling programmatic route generation, driver instructions, and schedule orchestration. Configuration leveraged standard Route Accounting capabilities such as routing optimization, schedule sequencing, and mobile delivery workflows to organize daily dispatch and in-field operations. Integration work focused on API-driven connectivity between the route engine and the delivery application, creating a unified flow from order acceptance to driver assignment and customer notification. Operational scope covered delivery operations and customer service processes in the named Italian cities, with implementation supporting merchant-facing delivery options and merchant conversion objectives. The deployment delivered explicit operational outcomes, achieving a 98% on-time arrival rate, reducing customer service calls and rescheduling, and increasing delivery flexibility and conversion for merchants. Governance emphasis was placed on operationalizing routing policies and customer communication workflows to sustain the improved on-time performance. | |
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Scanglas | Manufacturing | 357 | $70M | Denmark | WorkWave | WorkWave Route Manager | Route Accounting | 2018 | n/a | In 2018 Scanglas implemented WorkWave Route Manager to address paper-based delivery planning and optimize its logistics operations in Denmark. WorkWave Route Manager is a Route Accounting application used to plan and execute daily deliveries, enabling scheduled delivery of an average of 18 trucks per day. The deployment aligned the application with Scanglas's logistics and delivery planning business function and centralized route planning and dispatch workflows within the company's operational footprint in Denmark. The implementation configured route planning, mobile proof-of-delivery capture, and real-time vehicle tracking capabilities inside WorkWave Route Manager, embedding these functional modules into daily dispatch and delivery workflows. Real-time tracking and proof-of-delivery improved delivery accuracy and customer satisfaction while the move from manual planning reduced manual planning time. Operational coverage focused on logistics, dispatch, and customer delivery operations, supporting the scheduling and execution of the reported 18 trucks per day. |
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