List of Zebra Retail WFM Customers
Zebra Technologies (including Reflexis)
3 Overlook Point,
Lincolnshire, 60069, IL,
United States
Lincolnshire, 60069, IL,
United States
1 847-634-6700
Professional Services
10700
$5.4B
Since 2010, our global team of researchers has been studying Zebra Retail WFM customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Zebra Retail WFM for Workforce Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Zebra Retail WFM for Workforce Management include: Coop Group, a Switzerland based Retail organisation with 95826 employees and revenues of $40.72 billion, Debenhams, a United Kingdom based Retail organisation with 9000 employees and revenues of $1.90 billion, Maverik, Inc., a United States based Retail organisation with 3500 employees and revenues of $1.25 billion, Shoe Sensation, a United States based Retail organisation with 650 employees and revenues of $220.0 million and many others.
Contact us if you need a completed and verified list of companies using Zebra Retail WFM, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Zebra Retail WFM customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Coop Group | Retail | 95826 | $40.7B | Switzerland | Zebra Technologies | Zebra Retail WFM | Workforce Management | 2017 | n/a |
In 2017, Coop Group implemented Zebra Retail WFM in the Workforce Management category. The Zebra Retail WFM deployment leverages JAZZ for personnel deployment planning and to regulate access authorizations, positioning the application as the central workforce scheduling and authorization layer for retail staffing operations.
JAZZ is connected to the SAP system for bi directional data exchange, with recorded personnel time sent from JAZZ into payroll accounting so that personnel data is automatically transferred to the payroll program. Conversely, the SAP system provides the JAZZ server with access to master data and business management data, enabling synchronized employee master records and reference data flows between HR/payroll and scheduling.
Master data from SAP is used to drive role based access authorization within JAZZ, enforcing governance for who can change schedules or approve time, while business management data from SAP is consumed by JAZZ to support automatic calculation of anticipated personnel costs. Operational coverage centers on workforce planning, time capture and payroll interfaces, impacting HR and payroll functions and embedding access control and cost calculation into the scheduling workflow under the Zebra Retail WFM implementation.
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Debenhams | Retail | 9000 | $1.9B | United Kingdom | Zebra Technologies | Zebra Retail WFM | Workforce Management | 2007 | n/a |
In 2007, Debenhams implemented Zebra Retail WFM in the Workforce Management category. The program targeted store-level workforce orchestration and task execution across the U.K. estate.
The deployment centered on task management automation, using Reflexis RetailAction Manager and StoreWalk to standardize store task workflows and enforce consistent execution. Use of Reflexis Workforce Scheduler WFM capabilities is inferred from the task and store-execution focus in source documentation, while Reflexis RetailAction Manager and StoreWalk are explicitly cited as the operational tools in stores.
Rollout covered more than 140 U.K. stores and was scoped to store operations and store management functions, with configuration oriented around task assignment, store-level execution tracking, and manager-driven operational workflows. The effort aimed to improve store productivity and drive increased sales, reflecting a governance model that emphasized standardized task processes and centralized operational control driven through Zebra Retail WFM and the Reflexis store execution modules.
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Maverik, Inc. | Retail | 3500 | $1.2B | United States | Zebra Technologies | Zebra Retail WFM | Workforce Management | 2021 | n/a |
In 2021, Maverik, Inc. implemented Zebra Retail WFM, deploying Reflexis ONE to integrate task and workforce management across its network of more than 360 U.S. convenience stores. The Zebra Retail WFM deployment was executed as a Workforce Management initiative to centralize scheduling, time and attendance, and task execution under a single operational platform.
The implementation configured core modules for store scheduling, time and attendance, and task management while targeting workforce forecasting and compliance workflows common to retail operations. Functional capabilities emphasized HR and scheduling process standardization, task orchestration for store teams, and centralized schedule administration to support consistent store execution.
Operational coverage focused on Maverik store operations across the Intermountain West and the broader U.S. footprint of 360 plus locations, with HR and scheduling teams identified as primary business function stakeholders. The purchase was announced in 2021 and go live was estimated the same year, indicating a condensed rollout window aligned to retail seasonal planning.
Governance centered on centralizing scheduling authority and standardizing task assignment to shift-level associates, aligning store execution to corporate labor policies and compliance requirements. The deployment aimed to improve labor forecasting, compliance, and store execution by unifying workforce processes through Zebra Retail WFM Reflexis ONE.
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Shoe Sensation | Retail | 650 | $220M | United States | Zebra Technologies | Zebra Retail WFM | Workforce Management | 2022 | n/a |
In 2022 Shoe Sensation implemented Zebra Retail WFM as its Workforce Management solution across nearly 200 U.S. stores, initiating a same-year go-live to improve store execution and labor scheduling. The deployment included Zebra Reflexis Real-Time Task Manager, Workforce Scheduler and Employee Self-Service, aligning application capabilities directly with retail HR scheduling and frontline store operations.
Zebra Retail WFM was configured to support labor forecasting and store-level scheduling while enabling real-time task orchestration through the Reflexis Real-Time Task Manager. The Workforce Scheduler component provided centralized shift modeling and roster management, and Employee Self-Service delivered frontline scheduling visibility and standard self-service workflows for associates.
Operational coverage focused on HR and store execution teams within the United States, with rollout activities concentrated on nearly 200 Shoe Sensation locations. Governance emphasized consistent scheduling policies and store-level task assignment workflows to improve communication between corporate scheduling and floor-level execution.
According to the engagement announcement Shoe Sensation achieved improved scheduling efficiency and visibility, with the implementation supporting better labor forecasting and communication at the store level. The narrative centers on a retail Workforce Management deployment that consolidated scheduling, task management and employee self-service capabilities under Zebra Retail WFM.
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Buyer Intent: Companies Evaluating Zebra Retail WFM
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| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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FAQ - APPS RUN THE WORLD Zebra Retail WFM Coverage
Zebra Retail WFM is a Workforce Management solution from Zebra Technologies.
Companies worldwide use Zebra Retail WFM, from small firms to large enterprises across 21+ industries.
Organizations such as Coop Group, Debenhams, Maverik, Inc. and Shoe Sensation are recorded users of
Zebra Retail WFM for Workforce Management.
Companies using Zebra Retail WFM are most concentrated in Retail, with adoption spanning over 21 industries.
Companies using Zebra Retail WFM are most concentrated in Switzerland, United Kingdom and United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Zebra Retail WFM across Americas, EMEA, and APAC.
Companies using Zebra Retail WFM range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 25%, large organizations with 1,001-10,000 employees - 50%, and global enterprises with 10,000+ employees - 25%.
Customers of Zebra Retail WFM include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified Zebra Retail WFM customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Workforce Management.