List of Zoho Forms Customers
Chennai, 603202,
India
Since 2010, our global team of researchers has been studying Zoho Forms customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Zoho Forms for Apps Development from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Zoho Forms for Apps Development include: 1komma5, a Germany based Utilities organisation with 2500 employees and revenues of $572.0 million, Waterford City and County Council Ireland, a Ireland based Government organisation with 1041 employees and revenues of $160.0 million, Headphone Zone India, a India based Retail organisation with 120 employees and revenues of $3.0 million, LIVIN Australia, a Australia based Non Profit organisation with 20 employees and revenues of $2.0 million, Asana Recovery, a United States based Healthcare organisation with 20 employees and revenues of $2.0 million and many others.
Contact us if you need a completed and verified list of companies using Zoho Forms, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Zoho Forms customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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1komma5 | Utilities | 2500 | $572M | Germany | Zoho Corp. | Zoho Forms | Apps Development | 2024 | n/a | In 2024, 1KOMMA5 implemented Zoho Forms as a core component of an Apps Development initiative to centralize lead capture and digitize sales workflows. The deployment addressed rapid growth and disparate or lacking CRM tools across the group, following an A/B evaluation against Monday that led to rapid adoption of Zoho due to fast deployment, high configurability, and stronger reporting capabilities. The implementation of Zoho Forms focused on form-based lead capture, automated workflows, configurable Canvas-driven UI and UX tailored to market needs, and integrated dashboards and reports for sales and marketing managers and individual contributors. Zoho Forms was used to instrument the end-to-end sales funnel, enable internal automation without costly external consultants, and create a manageable pipeline for an influx of leads across business units. Integrations were explicitly implemented with in-house systems, CIAM, LeadDesk, GetAccept, and global invoicing and CRM systems to provide one source of truth and to synchronize customer and transaction data. The deployment supports multiple lines of business including solar, battery, mobility chargers, heat pumps, and an energy management system, with production use in Australia and active rollout in Spain while maintaining primary operations in Germany, Sweden, Finland, Denmark, and the Netherlands. Governance and operational changes were driven by an internal build strategy, centralized CRM ambitions, and automated workflows that allow regional tailoring for local regulations and incentive programs. Outcomes called out by the customer include improved reaction time to customer requests across lines of business, immediate insight via dashboards and reports, and the ability to visualize and set priorities from a unified Apps Development platform using Zoho Forms. | |
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Asana Recovery | Healthcare | 20 | $2M | United States | Zoho Corp. | Zoho Forms | Apps Development | 2026 | n/a | In 2026 Asana Recovery deployed Zoho Forms on its public website to support online patient contact and intake capture. This deployment uses Zoho Forms as an Apps Development tool to centralize web-based data collection for a 20-person healthcare provider, replacing unspecified prior form processes with an embedded form layer. The implementation configured Zoho Forms modules such as form building, field validation, conditional logic, file upload for document capture, automated submission notifications, and secure submission storage. Operational coverage is focused on front-office and intake workflows, with governance controls applied to user access and data handling to align with healthcare privacy requirements, and exports and form-level workflows provisioned to support downstream administrative processing. | |
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Headphone Zone India | Retail | 120 | $3M | India | Zoho Corp. | Zoho Forms | Apps Development | 2015 | n/a | In 2015, Headphone Zone India implemented Zoho Forms in the Apps Development category as it moved its retail business online to support ecommerce customer intake and support workflows. The deployment centralized digital intake for leads, warranty claims, returns and product feedback, positioning Zoho Forms as the primary capture layer for customer-submitted information. Zoho Forms was configured with standardized form templates and automated submission rules to normalize ticket data and reduce variability in intake. Functional capabilities implemented included lead capture, structured warranty claim intake, return initiation forms, and product feedback collection, with form-driven validation and routing to enforce consistent data fields across submissions. Integrations connected Zoho Forms to Zoho Desk and Zoho CRM so that submissions flowed directly into ticketing queues and customer records in India, enabling automated ticket creation and CRM record enrichment. The implementation covered ecommerce customer support, order and return handling workflows, and product feedback loops used by support, operations and product teams. Governance focused on standardizing intake templates and routing rules to align support workflows, with process changes to ensure uniform ticket creation and backend order and return handling. According to the vendor case study, the rollout improved ticket uniformity and streamlined backend order and return processing through form-driven workflow automation. | |
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Non Profit | 20 | $2M | Australia | Zoho Corp. | Zoho Forms | Apps Development | 2020 | n/a |
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Government | 1041 | $160M | Ireland | Zoho Corp. | Zoho Forms | Apps Development | 2018 | n/a |
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Buyer Intent: Companies Evaluating Zoho Forms
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