List of Zoho ManageEngine PAM360 Customers
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Since 2010, our global team of researchers has been studying Zoho ManageEngine PAM360 customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Zoho ManageEngine PAM360 for Identity and Access Management (IAM) from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Zoho ManageEngine PAM360 for Identity and Access Management (IAM) include: Laois County Council Ireland, a Ireland based Government organisation with 651 employees and revenues of $102.0 million, 5B Guatemala, a Guatemala based Banking and Financial Services organisation with 188 employees and revenues of $25.0 million, Gpec Energia, a Poland based Utilities organisation with 10 employees and revenues of $7.8 million and many others.
Contact us if you need a completed and verified list of companies using Zoho ManageEngine PAM360, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Zoho ManageEngine PAM360 customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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5B Guatemala | Banking and Financial Services | 188 | $25M | Guatemala | Zoho Corp. | Zoho ManageEngine PAM360 | Identity and Access Management (IAM) | 2024 | n/a |
In 2024, 5B Guatemala deployed Zoho ManageEngine PAM360 as its Identity and Access Management (IAM) platform to centralize privileged credential vaulting for banking and ATM operations across Central America. The implementation positioned Zoho ManageEngine PAM360 as the control plane for privileged access in finance, focusing on mission-critical systems that support the region's largest ATM network.
The deployment implemented core privileged access capabilities including centralized credential vaulting, just-in-time provisioning for RDP and SSH access, and privileged session recording to produce tamper-evident audit trails. Configuration emphasized role-based access workflows and session capture for high-risk administrative activity, aligning operational controls with standard IAM functional workflows.
The PAM360 environment was integrated with the bank's ITSM processes to surface access requests, approvals, and incident-related remediation in ticketing workflows, supporting regulatory and compliance evidence capture. Operational scope covered finance and ATM operations, improving visibility into who accessed mission-critical systems and reducing manual overhead associated with ad hoc credential sharing and access provisioning.
Governance and process changes included centralized policy enforcement for privileged accounts, standardized approval workflows, and preserved session recordings for audit and review. These changes supported the bank's compliance workflows via ITSM integration and provided a structured, auditable approach to privileged access management without reference to the prior environment.
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Gpec Energia | Utilities | 10 | $8M | Poland | Zoho Corp. | Zoho ManageEngine PAM360 | Identity and Access Management (IAM) | 2025 | n/a |
In 2025, Gpec Energia implemented Zoho ManageEngine PAM360 to tighten privileged access controls across its operational and IT environment, using Identity and Access Management (IAM) capabilities to govern access to critical heating and energy infrastructure. The deployment was explicitly focused on operational security and contractor access governance to centralize control over privileged accounts and establish auditable access workflows.
Zoho ManageEngine PAM360 was configured to provide core privileged access management functions including credential vaulting and rotation, privileged account discovery, session monitoring and auditing, and workflow based approval for elevated access. Role based access controls and time bound access provisioning were used to enforce least privilege for contractors and internal operators, with automation applied to access request and approval lifecycles.
The implementation spans operational control interfaces and IT management consoles, aligning privileged account controls across operations and IT domains without naming specific upstream integrations. Operational coverage emphasized contractor-facing access points for heating and energy systems, consolidating privileged credentials and session logs for centralized review within the PAM360 environment.
Governance was revised to enforce policy driven access approvals and to produce auditable trails for third party access, supporting more rigorous third party access governance and operational security posture. The effort delivered stronger control over privileged accounts and more auditable access workflows as stated by the deployment description.
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Laois County Council Ireland | Government | 651 | $102M | Ireland | Zoho Corp. | Zoho ManageEngine PAM360 | Identity and Access Management (IAM) | 2025 | Servaplex |
In 2025, Laois County Council Ireland implemented Zoho ManageEngine PAM360 as a core Identity and Access Management (IAM) capability to secure privileged sessions and enforce access governance across council operations. The deployment was executed by Servaplex and delivered as part of a broader ManageEngine suite rollout that included ManageEngine ServiceDesk Plus Cloud.
ManageEngine ServiceDesk Plus Cloud was integrated with Endpoint Central, ADManager Plus, Analytics Plus and Zoho ManageEngine PAM360 to automate service delivery and tie incident and request workflows to privileged access controls. Zoho ManageEngine PAM360 was configured for privileged session management and access governance, providing centralized privileged account discovery, session control, and policy enforcement consistent with Identity and Access Management (IAM) operational workflows.
The implementation covered Ireland-wide operational scope and targeted IT, HR, Facilities and Finance departments, streamlining multi-department workflows and aligning service management with privileged access controls. Integration points with Endpoint Central and ADManager Plus linked endpoint management and directory provisioning to PAM360 policies, while Analytics Plus provided consolidated reporting to support audit readiness.
Governance changes emphasized enforced access governance and recorded privileged sessions to improve audit preparedness, and the combined ServiceDesk Plus Cloud and PAM360 architecture automated key service delivery handoffs between departments. Reported outcomes included streamlined multi-department workflows and improved audit readiness as part of the council-wide Identity and Access Management (IAM) posture.
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