List of Zoho TeamInbox Customers
Chennai, 603202,
India
Since 2010, our global team of researchers has been studying Zoho TeamInbox customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Zoho TeamInbox for Collaboration from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Zoho TeamInbox for Collaboration include: Pandapay Canada, a Canada based Banking and Financial Services organisation with 100 employees and revenues of $21.0 million, Zikodrive United Kingdom, a United Kingdom based Manufacturing organisation with 10 employees and revenues of $2.0 million, Immigration Advice Nz New Zealand, a New Zealand based Professional Services organisation with 12 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using Zoho TeamInbox, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Zoho TeamInbox customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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Immigration Advice Nz New Zealand | Professional Services | 12 | $1M | New Zealand | Zoho Corp. | Zoho TeamInbox | Collaboration | 2020 | n/a | In 2020 Immigration Advice Nz New Zealand moved to Zoho One and deployed Zoho TeamInbox to centralize shared client emails across its New Zealand operations. The implementation sits in the Collaboration category and was targeted at client facing processes, specifically customer service and CRM workflows. Zoho TeamInbox was configured with shared inboxes and standardized email templates to speed responses and reduce repeat follow ups. The deployment emphasized templated responses, unified message threads for adviser continuity, and assignment and routing workflows to ensure inbox ownership and consistent handling of client enquiries. Operational scope covered all New Zealand client interactions within the Zoho One environment, supporting lead capture and ongoing client communication. Governance changes focused on centralized inbox ownership and standardized response processes, and the implementation resulted in faster response times and fewer inbound confirmation calls, improving lead capture and client experience. | |
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Pandapay Canada | Banking and Financial Services | 100 | $21M | Canada | Zoho Corp. | Zoho TeamInbox | Collaboration | 2022 | n/a | In 2022, Pandapay Canada implemented Zoho TeamInbox as part of a broader Zoho One adoption to centralize merchant communications. The deployment is categorized under Collaboration and was paired with Zoho CRM to align sales and support workflows across merchant-facing teams in Canada. Zoho TeamInbox was configured as a shared inbox environment with routing rules, assignment logic, canned responses, and workflow automation to capture inbound messages and convert enquiries into CRM leads. Configuration emphasized linking TeamInbox threads to CRM records and triggering SalesIQ interactions for live chat escalation and structured lead capture. Integrations explicitly connect Zoho Mail's TeamInbox with SalesIQ and Zoho CRM to automate lead capture from chat and email, and to synchronize contact and case context across systems. Operational coverage spans sales, client experience, and merchant support teams, consolidating email and chat into a single Collaboration layer for merchant-facing operations in Canada. Governance introduced centralized ownership rules, standardized response templates, and agent routing workflows to reduce handoffs and clarify case ownership. The rollout delivered a 75% reduction in employee onboarding time and faster case resolution for merchant support, outcomes reported by Pandapay Canada following the Zoho TeamInbox implementation. | |
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Zikodrive United Kingdom | Manufacturing | 10 | $2M | United Kingdom | Zoho Corp. | Zoho TeamInbox | Collaboration | 2021 | n/a | In 2021, Zikodrive United Kingdom implemented Zoho TeamInbox as part of a broader Zoho One deployment. The implementation focused on Collaboration to unify CRM, Mail and other Zoho apps and to streamline manufacturing and customer support processes across the UK. As a 10-person manufacturer, Zikodrive centralized customer communication workflows to reduce paper-based handoffs and to accelerate response coordination between sales and support. The deployment favored lightweight cloud configuration and role-based inbox access appropriate for a small operational footprint. Zoho TeamInbox provided shared inboxes, collaborative message routing and workflow automation consistent with the Collaboration category, and it was integrated with Zoho CRM and Mail to surface customer context within team conversations. Operational scope covered customer-facing teams and support functions, enabling faster triage of inquiries and fewer inter-departmental calls. Governance changes introduced centralized inbox ownership and simple routing rules to replace manual escalation paths, and the broader Zoho One deployment enabled reductions in paperwork and inter-departmental calls as stated in the source. |
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