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Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

List of Zone Soft BMS Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight Insight Source
Ikea Portugal Retail 2700 $480M Portugal Zone Soft Zone Soft BMS Business Process Management 2019 n/a In 2019, Ikea Portugal deployed Zone Soft BMS as a Business Process Management solution to centralize retail operations across its stores in Portugal. Zone Soft provided point of sale and centralized management solutions that consolidated sales and stock control and integrated with payment and loyalty services across the national estate. The deployment of Zone Soft BMS established a backoffice and POS architecture that federated store-level transactions into a centralized management layer, enabling unified sales reporting and inventory reconciliation while maintaining real-time links to payment processing and loyalty systems. Vendor blog and press coverage list IKEA as a Zone Soft customer, supporting the inference that Ikea Portugal uses the ZS BMS backoffice to manage sales, stock and payment and loyalty integrations, with operational scope covering retail sales, inventory management, payments and customer loyalty across Portuguese stores. Rollout emphasis was on store-level POS provisioning and central configuration of stock control and sales consolidation, aligning retail and backoffice workflows under the Zone Soft BMS Business Process Management framework.
McDonald's Portugal Retail 6000 $650M Portugal Zone Soft Zone Soft BMS Business Process Management 2019 n/a In 2019, McDonald's Portugal implemented Zone Soft BMS in the Business Process Management category to centralize point-of-sale and backoffice operations for its restaurant network in Portugal. Zone Soft was engaged to provide point-of-sale and centralized backoffice management for restaurant operations, addressing transactional processing, reporting, and payments flows. The implementation centered on point-of-sale functionality integrated with a centralized ZS BMS backoffice module, the latter inferred from vendor materials that list McDonald’s as a Zone Soft customer rather than from a published standalone case study. Functional capabilities included real-time sales reporting, payments integration and operational control, with configuration focused on transaction capture, aggregated reporting feeds and backoffice administrative controls. Architecture established a centralized backoffice tier that aggregates POS data from restaurants across Portugal to enable consolidated reporting and operational orchestration, while POS endpoints remained at individual restaurant sites. The deployment impacted restaurant operations, finance and payments processing workflows, and introduced standardization of reporting and reconciliation processes across sites. Governance centered on centralized operational control and backoffice administration provided by Zone Soft BMS, with Zone Soft engaged as the vendor to supply the solution. Reported outcomes include improved real-time sales reporting, payments integration and operational control as stated by vendor materials.
Science4You Manufacturing 130 $11M Portugal Zone Soft Zone Soft BMS Business Process Management 2019 n/a In 2019, Science4You implemented Zone Soft BMS to support its retail operations in Portugal. The vendor listing for Zone Soft names Science4You among customers, so deployment of Zone Soft BMS at Science4You is inferred from the vendor listing rather than from a dedicated public case study. Zone Soft BMS is described as a Business Process Management solution delivering point of sale capabilities alongside a centralized backoffice for inventory control, sales reporting and store management. The implementation narrative signals a deployment architecture with POS instances running at store locations and a centralized backoffice instance aggregating transactions, master inventory data and reporting workflows. Operational scope centered on Science4You retail operations in Portugal, supporting store operations, inventory management and sales reporting workflows and indicating usage across store teams and central retail management functions. Configuration emphasis was on POS configuration, centralized inventory and sales reporting modules within Zone Soft BMS, with governance and operational processes oriented toward centralized store management and consolidated reporting.
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