Oeiras, 2740-244,
Portugal
McDonald's Portugal Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by McDonald's Portugal and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 6000 McDonald's Portugal employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that McDonald's Portugal has purchased the following applications: Zone Soft BMS for Business Process Management in 2019, Workplace by Facebook for Collaboration in 2021, OneTrust Cookie Consent for Governance, Risk and Compliance in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems McDonald's Portugal is running and its propensity to invest more and deepen its relationship with Zone Soft , Facebook , OneTrust or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing McDonald's Portugal revenues, which have grown to $650.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for McDonald's Portugal intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Zone Soft | Legacy | Zone Soft BMS | Business Process Management | ERP Services and Operations | n/a | 2019 | 2019 | In 2019, McDonald's Portugal implemented Zone Soft BMS in the Business Process Management category to centralize point-of-sale and backoffice operations for its restaurant network in Portugal. Zone Soft was engaged to provide point-of-sale and centralized backoffice management for restaurant operations, addressing transactional processing, reporting, and payments flows. The implementation centered on point-of-sale functionality integrated with a centralized ZS BMS backoffice module, the latter inferred from vendor materials that list McDonald’s as a Zone Soft customer rather than from a published standalone case study. Functional capabilities included real-time sales reporting, payments integration and operational control, with configuration focused on transaction capture, aggregated reporting feeds and backoffice administrative controls. Architecture established a centralized backoffice tier that aggregates POS data from restaurants across Portugal to enable consolidated reporting and operational orchestration, while POS endpoints remained at individual restaurant sites. The deployment impacted restaurant operations, finance and payments processing workflows, and introduced standardization of reporting and reconciliation processes across sites. Governance centered on centralized operational control and backoffice administration provided by Zone Soft BMS, with Zone Soft engaged as the vendor to supply the solution. Reported outcomes include improved real-time sales reporting, payments integration and operational control as stated by vendor materials. |
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Legacy | Workplace by Facebook | Collaboration | Collaboration | n/a | 2021 | 2021 |
TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| OneTrust | Legacy | OneTrust Cookie Consent | Governance, Risk and Compliance | TRM | n/a | 2021 | 2021 | ||
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
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Order Management | SCM |
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2019 | 2019 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
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Tag Management | CRM |
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2018 | 2018 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2020 | 2020 |
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