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Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

List of Zuppler Online Ordering Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight Insight Source
Figo Pasta Leisure and Hospitality 10 $1M United States Zuppler Zuppler Online Ordering Online Food Ordering System 2024 n/a In 2024, Figo Pasta deployed Zuppler Online Ordering in an on premise configuration at its FIGO on the go location in Atlanta, United States. The deployment uses Zuppler Online Ordering as an Online Food Ordering System to digitize takeout operations and centralize customer ordering at self service kiosks. The implementation combined Zuppler kiosk ordering with Zuppler KDS capabilities and physical pickup lockers to create an integrated on premise ordering and fulfillment architecture. Kiosk interfaces captured orders and payment, orders were routed in real time to the KDS for kitchen execution, and pickups were coordinated through locker orchestration and order status tracking. Functional modules configured included kiosk UI workflows, KDS ticket routing and sequencing, order status notifications, and pickup workflow orchestration. Operational scope was concentrated on takeout operations at the FIGO on the go site, affecting front of house ordering and back of house kitchen processes. Governance centered on changing in store workflows to support kiosk adoption, KDS driven kitchen sequencing, and locker management for customer pickup. The case study documents improved order accuracy and reports a 14% increase in kiosk order revenue and an 8% rise in average check size following the Zuppler kiosk and KDS implementation.
Localfood2Go Distribution 10 $1M United States Zuppler Zuppler Online Ordering Online Food Ordering System 2021 n/a In 2021, Localfood2Go implemented Zuppler Online Ordering, an Online Food Ordering System, to operate a branded online ordering marketplace and a direct ordering stack for its New York based operations in the United States. The engagement targeted online ordering and marketplace operations across the company, concentrating on restaurant partner onboarding and customer order capture. The deployment included core ordering and marketplace modules, plus POS and thermal printer integrations and an integrated delivery marketplace. Zuppler Online Ordering was configured to surface branded storefronts for partner restaurants, route orders into restaurant POS workflows, and push kitchen tickets to thermal printers for fulfillment. Integrations explicitly implemented include Google Food Ordering connectivity, thermal printer integration at restaurant sites, and a delivery marketplace that aggregated third party delivery options. The architecture combined a branded marketplace frontend with order routing into restaurant systems and delivery orchestration to support a multi-restaurant marketplace model. Governance and operational scope focused on marketplace operations, restaurant partner management, delivery fee structuring, and order fulfillment processes across the United States. The engagement supported a 158% increase in restaurant partners and reduced delivery fees as reported in the case study.
Oasis Mexican Grill United States Leisure and Hospitality 12 $1M United States Zuppler Zuppler Online Ordering Online Food Ordering System 2023 n/a In 2023, Oasis Mexican Grill United States implemented Zuppler Online Ordering to establish an Online Food Ordering System that centralized app-driven ordering, promotions, and loyalty capabilities for the Collingswood restaurant. The deployment targeted marketing and customer-retention workflows to shift online sales toward a branded mobile ordering experience. The implementation used Zuppler Online Ordering with mobile app, loyalty, promotions, and marketing automation modules configured to capture orders, apply in-app promotions, and record loyalty accrual and redemptions. Workflows were structured to trigger automated retention messages and promotional pushes from the marketing automation engine, aligning order capture with loyalty tracking and offer management. Operational scope emphasized the restaurant marketing and customer retention function, integrating ordering, promotions, and loyalty into a single Online Food Ordering System to support app-driven revenue. According to the cited case study, the engagement drove a 60% increase in app downloads, a 51% increase in app orders, and loyalty activity that contributed a large share of the restaurant’s online revenue.
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