Apps Run The World Apps Purchases

Customer	Industry	Empl.	Revenue	Country	Vendor	Application	Category	When	VAR/SI	Insight Source
Guide Dogs Australia	Non Profit	700	$70M	Australia	Civica	Civica Roster	Workforce Scheduling	2019	n/a	In 2019 Guide Dogs Australia implemented Civica Roster as part of Civica's Carelink suite, including CarelinkAir and CarelinkGo, to support mobile staff. The deployment targeted Workforce Scheduling for specialist staff operating across New South Wales and the Australian Capital Territory, addressing rostering challenges for teams that work across large geographic areas. The implementation configured core rostering and shift management capabilities within Civica Roster, enabling schedule creation, shift allocation, swap workflows and mobile notifications, and providing field access to client records through CarelinkAir and CarelinkGo. Configuration emphasized real-time access to client and shift data to support on-site decision making, and incorporated role based access controls and schedule rules to align assignments with specialist qualifications and service requirements. Operational coverage prioritized field teams and specialists delivering client facing services across NSW and the ACT, instrumenting mobile devices for community based visits and embedding scheduling into day to day case work. Functional areas impacted included rostering, field operations, client care coordination and scheduling administration, with the Carelink modules serving as the primary mobile access layer. No external system integrations are specified in source notes, the design centered on Civica Carelink modules for mobile client and shift data. Rollout governance focused on standardizing shift management and improving access to client and shift information for service delivery, with staged adoption across NSW and ACT field teams. The stated aim was to improve workforce scheduling for geographically dispersed specialists and to give field staff real time access to client and shift data to improve service delivery.
Multitask Human Resource Foundation	Non Profit	250	$40M	Australia	Civica	Civica Roster	Workforce Scheduling	2019	n/a	In 2019, Multitask Human Resource Foundation deployed Civica Roster to support shift management for its community and disability support workforce in regional NSW. Civica Roster is implemented as a Workforce Scheduling solution using Civica's CarelinkGo mobile rostering and time-and-attendance app to capture timesheets for field staff. The implementation centers on mobile rostering, time-and-attendance capture, and centralized roster management via the Carelink suite. Functional capabilities in use include mobile shift assignment and acceptance, electronic timesheet capture from the field, and server-side roster consolidation and scheduling workflows. Operational coverage targets Multitask field teams in regional NSW and impacts rostering and payroll-preparation functions for community and disability support services. The deployment architecture is mobile-first for field staff with centralized roster orchestration and administration in the Carelink suite, enabling coordinators to manage schedules and validate time records. Civica customer materials explicitly cite Multitask as a CarelinkGo user and highlight time savings and improved data capture for field staff, reflecting improved accuracy of roster and time management data as reported by the vendor.
	Non Profit	30	$5M	Australia	Google	Google Cloud Platform (GCP)	Application Hosting and Computing Services	2022	n/a
	Non Profit	30	$5M	Australia	GoDaddy	GoDaddy CDN	Content Delivery Network	2022	n/a
	Non Profit	30	$5M	Australia	OpenResty	OpenResty ENTERPRISE	Apps Development	2022	n/a
	Non Profit	30	$5M	Australia	Google	Google Cloud CDN	Content Delivery Network	2022	n/a
	Non Profit	30	$5M	Australia	The Constant Company	Constant Company Vultr Cloud Compute	Application Hosting and Computing Services	2023	n/a
	Non Profit	30	$5M	Australia	Microsoft	Microsoft Entra ID (formerly Azure Active Directory)	Identity and Access Management (IAM)	2024	n/a
	Non Profit	30	$5M	Australia	Microsoft	Linkedin Ads	Digital Advertising Platform	2024	n/a
	Non Profit	30	$2M	Australia	Jetpack	Jetpack Site Accelerator	Content Delivery Network	2019	n/a

Logo

Customer

Industry

Empl.

Revenue

Country

Vendor

Application

Category

When

VAR/SI

Insight

Insight Source

Guide Dogs Australia

Non Profit

700

$70M

Australia

Civica

Civica Roster

Workforce Scheduling

2019

n/a

In 2019 Guide Dogs Australia implemented Civica Roster as part of Civica's Carelink suite, including CarelinkAir and CarelinkGo, to support mobile staff. The deployment targeted Workforce Scheduling for specialist staff operating across New South Wales and the Australian Capital Territory, addressing rostering challenges for teams that work across large geographic areas. The implementation configured core rostering and shift management capabilities within Civica Roster, enabling schedule creation, shift allocation, swap workflows and mobile notifications, and providing field access to client records through CarelinkAir and CarelinkGo. Configuration emphasized real-time access to client and shift data to support on-site decision making, and incorporated role based access controls and schedule rules to align assignments with specialist qualifications and service requirements. Operational coverage prioritized field teams and specialists delivering client facing services across NSW and the ACT, instrumenting mobile devices for community based visits and embedding scheduling into day to day case work. Functional areas impacted included rostering, field operations, client care coordination and scheduling administration, with the Carelink modules serving as the primary mobile access layer. No external system integrations are specified in source notes, the design centered on Civica Carelink modules for mobile client and shift data. Rollout governance focused on standardizing shift management and improving access to client and shift information for service delivery, with staged adoption across NSW and ACT field teams. The stated aim was to improve workforce scheduling for geographically dispersed specialists and to give field staff real time access to client and shift data to improve service delivery.

Multitask Human Resource Foundation

Non Profit

250

$40M

Australia

Civica

Civica Roster

Workforce Scheduling

2019

n/a

In 2019, Multitask Human Resource Foundation deployed Civica Roster to support shift management for its community and disability support workforce in regional NSW. Civica Roster is implemented as a Workforce Scheduling solution using Civica's CarelinkGo mobile rostering and time-and-attendance app to capture timesheets for field staff. The implementation centers on mobile rostering, time-and-attendance capture, and centralized roster management via the Carelink suite. Functional capabilities in use include mobile shift assignment and acceptance, electronic timesheet capture from the field, and server-side roster consolidation and scheduling workflows. Operational coverage targets Multitask field teams in regional NSW and impacts rostering and payroll-preparation functions for community and disability support services. The deployment architecture is mobile-first for field staff with centralized roster orchestration and administration in the Carelink suite, enabling coordinators to manage schedules and validate time records. Civica customer materials explicitly cite Multitask as a CarelinkGo user and highlight time savings and improved data capture for field staff, reflecting improved accuracy of roster and time management data as reported by the vendor.