Apps Purchases: 10+ Million Software Purchases
Founded in 2010, APPS RUN THE WORLD is a leading technology intelligence and market-research company devoted to the application space. Leveraging a rigorous data-centric research methodology, we ask the simple B2B sales intelligence question: Who’s buying enterprise applications from whom and why?
Our global team of 50 researchers has been studying the digital transformation initiatives being undertaken by 2 million + companies including technographic segmentation of 10 million ERP, EPM, CRM, HCM, Procurement, SCM, Treasury software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Apps Run The World Buyer Insight and Technographics Customer Database has over 100 data fields that detail company usage of emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database, and different on-prem and cloud apps by function, customer size (employees, revenues), industry, country, implementation status, year deal won, partner involvement, Line of Business Key Stakeholders and key decision-makers contact details, including the systems being used by Fortune 1000 and Global 2000 companies.
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- Transportation
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | VAR/SI | Insight | Insight Source |
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Asiana Airlines | Transportation | 8333 | $4.6B | South Korea | In-House Applications | In-House Chatbots and Conversational AI | Chatbots and Conversational AI | 2019 | n/a | In 2019 Asiana Airlines implemented In-House Chatbots and Conversational AI to build a customer-facing conversational layer under the Chatbots and Conversational AI category. The project work was led and operated by Asiana IDT engineers who developed and ran the solution using C#, JavaScript, CSS, SQL, and Linux, and who deployed the runtime and services on Microsoft Azure as the primary cloud hosting environment. The In-House Chatbots and Conversational AI implementation included phased delivery, with a Phase 2 test effort in March and April 2019 and a Phase 4 development and channel expansion run from September 2019 through March 2020. Channel expansions explicitly added RCS, WeChat, and Kakao Openbuilder, and language support was extended to include Chinese, while administrative tooling was upgraded to an enhanced admin page. The technical configuration encompassed conversational runtime services on Azure, front end channel connectors for messaging platforms, and an upgraded administration console for content and session management, leveraging the development stack cited above. Testing and quality assurance were conducted as explicit project roles, with engineers performing functional verification for channel compatibility and admin page upgrades. Application management responsibilities included troubleshooting customer technical issues and ongoing operations. Integrations spanned cross-organizational file exchange processes, where Asiana engineers acted as a liaison with Star Alliance airline networks to exchange schedule files over UNIX servers using FTP and SFTP, and developers wrote shell scripts to automate those file exchanges. The implementation work sits alongside platform engineering efforts, for example a Jenkins Server Function and Security Improvement Project executed in 2021 that reflects broader CI CD and operational hardening activities in the application portfolio. Project governance followed a phased project leadership model, with named project leader roles overseeing development and channel rollouts and test engineer roles validating releases. Operational ownership remains with Asiana IDT engineering teams in Seoul, South Korea, who continue to operate and evolve the In-House Chatbots and Conversational AI solution within customer service and schedule exchange workflows. | |
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Asiana Airlines | Transportation | 8333 | $4.6B | South Korea | Lockin Company | LIAPP | Application Security (AppSec) | 2019 | n/a | In 2019, Asiana Airlines deployed LIAPP from Lockin Company to its customer-facing mobile applications to strengthen runtime protection. The deployment targeted the airline and travel mobile channel in South Korea, implementing LIAPP as an Application Security (AppSec) control to prevent client-side tampering and data leakage. LIAPP was configured to provide anti-tamper controls, rooting and jailbreak detection, and runtime protection capabilities. Configuration emphasized runtime integrity checks and active detection of tampering behaviors within the application runtime to harden the mobile client against manipulation. Operational scope covered mobile development, security, and customer-facing operations within Asiana Airlines' mobile channel in South Korea, focusing on protecting the passenger-facing mobile experience. No named back-end or third party integrations were disclosed, the deployment concentrated on client-side protections and runtime monitoring inside the mobile applications. Governance activity centered on operationalizing runtime app protection policies into mobile release and monitoring practices, creating a persistent control for client-side fraud signals. The implementation delivered improved operational resilience and reduced risk of client-side fraud and information exposure as part of the airline's mobile security posture. | |
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Transportation | 8315 | $394M | Algeria | Red Hat | Red Hat JBoss Enterprise Application Platform | Apps Development | 2011 | n/a |
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Transportation | 8315 | $394M | Algeria | Google Tag Manager | Tag Management | 2017 | n/a |
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Transportation | 8315 | $394M | Algeria | Cloudflare | Cloudflare CDN | Content Delivery Network | 2023 | n/a |
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Transportation | 8315 | $394M | Algeria | Cloudflare | Cloudflare Bot Management | Web Application Firewalls (WAF),Phishing Protection | 2023 | n/a |
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Transportation | 8315 | $394M | Algeria | Amadeus IT Group | Amadeus E-Retail | Reservation and Booking Management | 2024 | n/a |
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Transportation | 8315 | $394M | Algeria | Fortinet | Fortinet FortiGate NGFW | Next Generation Firewall | 2024 | n/a |
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Transportation | 8310 | $2.4B | Australia | Advance Systems | Mitrefinch Time and Attendance | Time and Attendance | 2011 | n/a |
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Transportation | 8310 | $2.4B | Australia | Hetzner | Hetzner | Application Hosting and Computing Services | 2020 | n/a |
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