Apps Purchases: 10+ Million Software Purchases
Founded in 2010, APPS RUN THE WORLD is a leading technology intelligence and market-research company devoted to the application space. Leveraging a rigorous data-centric research methodology, we ask the simple B2B sales intelligence question: Who’s buying enterprise applications from whom and why?
Our global team of 50 researchers has been studying the digital transformation initiatives being undertaken by 2 million + companies including technographic segmentation of 10 million ERP, EPM, CRM, HCM, Procurement, SCM, Treasury software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Apps Run The World Buyer Insight and Technographics Customer Database has over 100 data fields that detail company usage of emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database, and different on-prem and cloud apps by function, customer size (employees, revenues), industry, country, implementation status, year deal won, partner involvement, Line of Business Key Stakeholders and key decision-makers contact details, including the systems being used by Fortune 1000 and Global 2000 companies.
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- ITSM
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | VAR/SI | Insight | Insight Source |
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Apria Healthcare | Healthcare | 6500 | $1.2B | United States | Rocket Software | Rocket Aldon Lifecycle Manager | Application Lifecycle Management | 2020 | n/a | In 2020, Apria Healthcare deployed Rocket Aldon Lifecycle Manager in its IBM i environment to standardize application change control and release orchestration. The deployment addressed Application Lifecycle Management requirements for IBM i application development supporting Apria's clinical and operational systems. The implementation combined Rocket Aldon Lifecycle Manager IBM i Edition with Rocket Aldon Harmonizer to provide source compare and merge capabilities, version control, and automated promotion of code between development, test, and production streams. Configuration centered on harmonizer-driven source comparisons to accelerate integration of modifications, and Lifecycle Manager was configured to enforce checkin checkout workflows, baseline management, and release packaging consistent with ALM practices. A primary integration objective was automating the process of integrating Apria's custom modifications into new PeopleSoft releases, the explicit driver for adopting the Rocket tools. Operational ownership resided with Apria's IT group and IBM i development teams who used the software to manage PeopleSoft customization lifecycles and IBM i application artifacts across the enterprise. Governance changes included formalized change approvals and audit trails within Rocket Aldon Lifecycle Manager, and process automation for source comparison and merge using Rocket Aldon Harmonizer. The IT group validated that the Rocket solution made comparing source code fast and simple, and the implementation established repeatable ALM workflows for ongoing PeopleSoft release integration and IBM i application maintenance. | |
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Deloitte Germany | Professional Services | 6500 | $1.5B | Germany | iET Solutions | iET ITSM Incident Management | Incident Management | 2009 | n/a | In 2009 Deloitte Germany deployed iET ITSM Incident Management as its Incident Management application to support IT administration and service desk workflows. This implementation is identified within Deloitte GmbH operations and aligns the company with a structured incident handling platform used by internal support staff. An IT administrator at Deloitte documented support solutions in the iET Solutions Trouble Ticket system, an SQL-based database, from December 1999 through December 2010, indicating sustained use of iET Solutions tooling for ticket and knowledge documentation. The iET ITSM Incident Management implementation encompassed core incident management functionality, including ticket creation and tracking, incident lifecycle records, audit trails and searchable support documentation consistent with Incident Management operational practices. Operational coverage focused on IT administration and support functions within Deloitte Germany, where the system served as the authoritative repository for troubleshooting records and audit documentation. Governance emphasized recorded incident histories and documented resolution procedures, with the SQL-backed trouble ticket store providing the data model for ticket indexing and support knowledge retention. | |
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Consumer Packaged Goods | 6500 | $1.0B | United Kingdom | ServiceNow | ServiceNow ITSM | IT Service Management | 2016 | n/a |
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Professional Services | 6500 | $1.6B | United States | Atlassian | Atlassian Jira Service Desk | IT Service Management | 2020 | n/a |
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Professional Services | 6500 | $1.6B | United States | New Relic | New Relic APM | Application Performance Management | 2016 | n/a |
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Professional Services | 6500 | $1.7B | United States | New Relic | New Relic APM | Application Performance Management | 2017 | n/a |
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Professional Services | 6500 | $2.1B | Netherlands | Dynatrace | Dynatrace APM | Application Performance Management | 2016 | n/a |
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Professional Services | 6500 | $2.1B | Netherlands | GoTo (formerly LogMeIn) | LogMeIn GoToMyPC | Remote Monitoring and Management | 2019 | n/a |
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Professional Services | 6500 | $2.1B | Netherlands | Atlassian | Atlassian Jira Service Desk | IT Service Management | 2019 | n/a |
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Professional Services | 6500 | $1.7B | United States | New Relic | New Relic APM | Application Performance Management | 2014 | n/a |
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