Apps Purchases: 10+ Million Software Purchases
Founded in 2010, APPS RUN THE WORLD is a leading technology intelligence and market-research company devoted to the application space. Leveraging a rigorous data-centric research methodology, we ask the simple B2B sales intelligence question: Who’s buying enterprise applications from whom and why?
Our global team of 50 researchers has been studying the digital transformation initiatives being undertaken by 2 million + companies including technographic segmentation of 10 million ERP, EPM, CRM, HCM, Procurement, SCM, Treasury software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Apps Run The World Buyer Insight and Technographics Customer Database has over 100 data fields that detail company usage of emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database, and different on-prem and cloud apps by function, customer size (employees, revenues), industry, country, implementation status, year deal won, partner involvement, Line of Business Key Stakeholders and key decision-makers contact details, including the systems being used by Fortune 1000 and Global 2000 companies.
Apply Filters For 10+ Million Software Purchases
- Professional Services
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | VAR/SI | Insight | Insight Source |
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1900 Engineering | Professional Services | 10 | $1M | United States | Microsoft | Microsoft 365 | Collaboration | 2022 | n/a | ||
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1901 Group | Professional Services | 350 | $35M | United States | 3CLogic | 3CLogic | Call Center | 2016 | n/a | In 2016, 1901 Group implemented 3CLogic as a Cloud Contact Center to support a managed services client engagement. The deployment centralized voice, chat, and email queuing into an integrated softphone client and was configured to support technician helpdesk workflows across the engagement. 3CLogic was configured with IVR management and the softphone client as primary functional modules, with IVR administration noted as significantly less complicated than other products and the softphone described as intuitive and straightforward. Reporting modules were implemented and delivered greater flexibility than other products the team had used, though field mapping documentation required supplemental clarification from the vendor. Multi level SLA and KPI threshold capabilities were not available out of the box, but 3CLogic staff extended the platform to provide those thresholds to meet the MSPs requirements. The implementation integrated 3CLogic with ServiceNow to link calls to ServiceNow tickets and ticket history, enabling technicians to access case context directly from contact records and to associate call activity with incident and request workflows. That ServiceNow integration is central to the operational coverage, impacting helpdesk technicians and client facing support functions and simplifying incident resolution handoffs. Governance adjustments focused on queue structure and access control, because finer grained subsection permissions were limited in the native product. 1901 Group mitigated that constraint by deploying a more complex queue architecture and by formalizing queue ownership and ticket linking workflows, and within 90 days of implementation the integration and ease of management made 3CLogic an operational asset for the Call Center function. | |
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Professional Services | 350 | $35M | United States | GoDaddy | GoDaddy | Application Hosting and Computing Services | 2013 | n/a |
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Professional Services | 350 | $35M | United States | Microsoft | Microsoft 365 | Collaboration | 2015 | n/a |
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Professional Services | 350 | $35M | United States | Salesforce | Salesforce Sales Cloud | Sales Automation,CRM,Sales Engagement | 2020 | n/a |
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Professional Services | 350 | $35M | United States | Cloudflare | Cloudflare CDN | Content Delivery Network | 2020 | n/a |
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Professional Services | 350 | $35M | United States | OneTrust | OneTrust Cookie Consent | Governance, Risk and Compliance | 2021 | n/a |
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Professional Services | 350 | $35M | United States | OneTrust | OneTrust CookiePro | Governance, Risk and Compliance | 2021 | n/a |
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Professional Services | 10 | $2M | Malaysia | Google Cloud Platform (GCP) | Application Hosting and Computing Services | 2021 | n/a |
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Professional Services | 10 | $2M | Malaysia | Wix.com | Wix Restaurants | Web Content Management | 2019 | n/a |
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