Apps Purchases: 10+ Million Software Purchases
Founded in 2010, APPS RUN THE WORLD is a leading technology intelligence and market-research company devoted to the application space. Leveraging a rigorous data-centric research methodology, we ask the simple B2B sales intelligence question: Who’s buying enterprise applications from whom and why?
Our global team of 50 researchers has been studying the digital transformation initiatives being undertaken by 2 million + companies including technographic segmentation of 10 million ERP, EPM, CRM, HCM, Procurement, SCM, Treasury software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Apps Run The World Buyer Insight and Technographics Customer Database has over 100 data fields that detail company usage of emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database, and different on-prem and cloud apps by function, customer size (employees, revenues), industry, country, implementation status, year deal won, partner involvement, Line of Business Key Stakeholders and key decision-makers contact details, including the systems being used by Fortune 1000 and Global 2000 companies.
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- ERP Financial Management
- ERP Services and Operations
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | VAR/SI | Insight |
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Air France | Transportation | 38000 | $36.3B | France | SAP | SAP S/4 HANA | ERP Financial | 2022 | n/a |
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Air France | Transportation | 38000 | $36.3B | France | Neocase Software | Neocase HR Automation | Business Process Management | 2005 | n/a |
In 2005, Air France implemented Neocase HR Automation. The deployment targeted Business Process Management for HR employee request handling across the airline's HR Shared Service Centers in Roissy and Orly, centralizing intake and routing of employee requests.
Configuration emphasized case management and BPM capabilities within Neocase HR Automation, using automated workflows to capture, triage, and track employee inquiries and to standardize resolution steps and SLA routing. The implementation used templates for common HR request types, role based task assignment and process orchestration consistent with Business Process Management functional workflows.
Operational coverage focused on HR service delivery in France, with the Shared Service Centers operating as primary hubs for intake and case resolution. According to the published case study, the Neocase HR Automation deployment reduced inbound employee requests by ~30% and increased employee satisfaction by ~40% in France, and governance shifted toward centralized process management within HR shared services with standardized workflows and ticketing procedures for ongoing case governance.
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Retail | 163098 | $36.3B | France | SAP | SAP Concur Expense | Expense Management | 2012 | n/a |
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Retail | 163098 | $36.3B | France | Oracle | Oracle Retail (ex Retek) | Retail Management | 2014 | n/a |
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Retail | 163098 | $36.3B | France | PayPal | PayPal Enterprise | Payment Processing | 2017 | n/a |
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Retail | 163098 | $36.3B | France | Oracle | Oracle Cloud ERP | ERP Financial | 2018 | n/a |
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Insurance | 16070 | $36.3B | United States | SAP | SAP Concur Expense | Expense Management | 2013 | n/a |
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Insurance | 16070 | $36.3B | United States | Oracle | Oracle WebCenter Accounts Payable | AP Automation | 2013 | n/a |
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Insurance | 16070 | $36.3B | United States | Salesforce | Salesforce Field Service (ex ClickSoftware) | Field Service Management | 2018 | n/a |
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Insurance | 16070 | $36.3B | United States | Oracle | Oracle Cloud ERP | ERP Financial | 2016 | n/a |
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