Apps Purchases: 10+ Million Software Purchases

Founded in 2010, APPS RUN THE WORLD is a leading technology intelligence and market-research company devoted to the application space. Leveraging a rigorous data-centric research methodology, we ask the simple B2B sales intelligence question: Who’s buying enterprise applications from whom and why?

Our global team of 50 researchers has been studying the digital transformation initiatives being undertaken by 2 million + companies including technographic segmentation of 10 million ERP, EPM, CRM, HCM, Procurement, SCM, Treasury software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.

Apps Run The World Buyer Insight and Technographics Customer Database has over 100 data fields that detail company usage of emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database, and different on-prem and cloud apps by function, customer size (employees, revenues), industry, country, implementation status, year deal won, partner involvement, Line of Business Key Stakeholders and key decision-makers contact details, including the systems being used by Fortune 1000 and Global 2000 companies.

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Customer	Industry	Empl.	Revenue	Country	Vendor	Application	Category	When	VAR/SI	Insight Source
Blue Cross Blue Shield of Michigan	Insurance	9500	$36.3B	United States	National Account Service Company	NASCO Processing System	Core Admin Processing System	2014	n/a	In 2014 Blue Cross Blue Shield of Michigan implemented the NASCO Processing System from National Account Service Company as its Core Admin Processing System. The NASCO Processing System was provisioned to support group benefits administration and claims processing disciplines across BCBSM, with direct operational ownership by benefits analysts and IT delivery teams who managed group onboarding and benefit change workflows. The implementation emphasized configuration of core modules typical to a Core Admin Processing System, including membership enrollment and eligibility maintenance, group benefit configuration, and claims adjudication and processing workflows. NASCO Processing System was used to operationalize group specific benefit rules and to maintain group wide benefit changes, reflecting a configuration tailored to employer group administration and claims lifecycle orchestration. Integrations centered on business facing linkages rather than named technical stacks, with explicit interfacing to BCBSM's private exchange vendor to support the GlidePath membership defined contribution product and coordinated data exchanges with benefit administration teams. Operational coverage spanned corporate benefit programs and group-specific implementations, with project coordinators supporting implementations and cross-functional handoffs to business areas for ongoing maintenance. Governance and rollout were managed through a layered program structure where IT Business Relationship Managers, IT Delivery Managers, and Benefits Managers led project management, implementation governance, and operational support. The governance model used role-based coordination to drive group onboarding processes, sustain benefit configuration, and provide ongoing system stewardship for the NASCO Processing System.
Blue Cross Blue Shield of Michigan	Insurance	9500	$36.3B	United States	Cognizant	Cognizant TriZetto Clinical CareAdvance	Medical Care Management	2017	n/a	In 2017 Blue Cross Blue Shield of Michigan implemented Cognizant TriZetto Clinical CareAdvance to support Medical Care Management for its HMO care management and chronic disease programs. The deployment positioned Cognizant TriZetto Clinical CareAdvance as the central care management application, establishing a structured communication layer between members and healthcare professionals and operationalizing care plans, authorizations, and utilization management workflows. Configuration work emphasized care coordination, member engagement, chronic disease management workflows, clinical documentation and authorization capabilities, and extensive data mapping. Implementation activities documented project scope and technical impacts, and streamlined data mapping processes to align business requirements with technical integration points for reporting and care management operations. Integrations included the BCBSM in-house Patient Clinical Summary PCS to supply HEDIS teams with the clinical and performance data needed for provider assessment, with operational coverage concentrated on the HMO segment and HEDIS functions. Support and operational stabilization work used Alation to construct and publish queries to automate ad-hoc reporting, and the team documented over 1,500 data extracts to ensure consistent data feeds and to prevent disruptive data warehouse failures during twice yearly system upgrades. Governance centered on cross functional technical alignment between IT and business stakeholders, clear documentation of stakeholder impacts, and refined data governance and mapping processes to support care management workflows. Explicit outcomes recorded during support activities included automating ad-hoc reports that reduced manual effort by 90 percent, achieving a documented $10,000 cost reduction per extract through standard data layouts, and preventing HMO data warehouse disruptions related to system upgrades twice yearly.
	Insurance	9500	$36.3B	United States	Cognizant	Cognizant TriZetto Facets	Core Admin Processing System	2022	n/a
	Insurance	9500	$36.3B	United States	Optum	Optum Prospective Payment	Insurance Claims Management	2024	n/a
	Insurance	9500	$36.3B	United States	FM:Systems	FMS:Employee	Reservation and Booking Management	2002	n/a
	Insurance	9500	$36.3B	United States	FM:Systems	FMS:Workplace Facility Management	Facility Management	2000	n/a
	Professional Services	111000	$36.3B	United States	SAP	SAP Concur Expense	Expense Management	2014	n/a
	Professional Services	111000	$36.3B	United States	Oracle	Oracle E-Business Suite	ERP Financial	2012	n/a
	Professional Services	111000	$36.3B	United States	FIS Global	FIS GETPAID	AR Automation	2005	n/a
	Professional Services	111000	$36.3B	United States	SAP	SAP S/4 HANA	ERP Financial	2019	n/a

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