Apps Purchases: 10+ Million Software Purchases
Founded in 2010, APPS RUN THE WORLD is a leading technology intelligence and market-research company devoted to the application space. Leveraging a rigorous data-centric research methodology, we ask the simple B2B sales intelligence question: Who’s buying enterprise applications from whom and why?
Our global team of 50 researchers has been studying the digital transformation initiatives being undertaken by 2 million + companies including technographic segmentation of 10 million ERP, EPM, CRM, HCM, Procurement, SCM, Treasury software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Apps Run The World Buyer Insight and Technographics Customer Database has over 100 data fields that detail company usage of emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database, and different on-prem and cloud apps by function, customer size (employees, revenues), industry, country, implementation status, year deal won, partner involvement, Line of Business Key Stakeholders and key decision-makers contact details, including the systems being used by Fortune 1000 and Global 2000 companies.
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- Professional Services
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | VAR/SI | Insight | Insight Source |
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WM | Professional Services | 49500 | $19.7B | United States | Metric Insights | Metric Insights | Analytics and BI | 2020 | n/a | In 2020, Waste Management implemented Metric Insights, deploying Metric Insights as part of its Analytics and BI stack. The work targeted operations and enterprise analytics across North America, positioning the Metric Insights BI Portal as a central access point for enterprise reports. The deployment emphasized the BI Portal capability to simplify report discovery and accelerate user onboarding, with configuration focused on a BI catalog and push-alerting workflows as indicated in Metric Insights webinar materials. Functional modules implemented included the BI catalog for metadata-driven indexing and portal-level alerting to surface changes to business reports and dashboards. The implementation was integrated into Waste Management's enterprise analytics environment to federate links and metadata from existing reports without naming specific source systems. Operational coverage centered on operations and enterprise analytics teams in North America, supporting report discovery, consumption, and alerting workflows across sites. Governance work supported the rollout by clarifying report ownership, catalog curation processes, and access controls to accelerate onboarding and standardize analytics consumption. Waste Management reported faster adoption and clearer governance as outcomes following the Metric Insights implementation. | |
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WM | Professional Services | 49500 | $19.7B | United States | Conquer | Conquer Cadence | Sales Engagement | 2024 | n/a | In 2024 WM implemented Conquer Cadence to support Sales Engagement workflows across its sales organization in the United States. The deployment emphasizes call transcription, AI assisted follow up drafting, and native logging in Salesforce to standardize activity capture and cadence execution. Conquer Cadence was configured to surface call transcripts and AI generated follow up drafts directly within the Salesforce interface, enabling reps to convert conversation notes into logged activities and sequenced follow ups. The implementation leverages Conquer Cadence sequencing and cadence step capabilities to enforce follow up consistency and to provide structured inputs for coaching conversations. The integration approach centers on native logging in Salesforce, so CRM activity timelines, call records, and cadence dispositions are persisted in the corporate Salesforce instance to maintain a single source of truth for sales operations. Operational coverage is focused on sales reps and sales operations teams in the United States, with explicit business function targets of rep coaching and follow up consistency. Governance adjustments included aligning coaching workflows to transcribed calls and instituting process controls for AI assisted follow up drafts and Salesforce logging to ensure consistent activity capture and coaching evidence. Implementation details and specific module usage are based on public references and vendor materials and are therefore partially inferred. | |
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Professional Services | 49500 | $19.7B | United States | Conquer | Conquer Voice | Call Center,Interactive Voice Response (IVR),Call Tracking and Recording | 2021 | n/a |
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Professional Services | 49500 | $19.7B | United States | Wingmate | Wingmate Simple CRM | CRM | 2023 | n/a |
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Professional Services | 49500 | $19.7B | United States | AgnoShin | AgnoShin Enhance Employee | Workforce Management | 2023 | n/a |
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Professional Services | 49500 | $19.7B | United States | AgnoShin | AgnoShin Enhance Leave | Absence and Leave Management | 2023 | n/a |
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Professional Services | 49500 | $19.7B | United States | AgnoShin | AgnoShin Enhance Payroll | Payroll | 2022 | n/a |
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Professional Services | 49500 | $19.7B | United States | Event Staff App | Event Staff App | Workforce Scheduling | 2023 | n/a |
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Professional Services | 49500 | $19.7B | United States | Wingmate | Wingmate Lead Capture App | Lead Generation | 2021 | n/a |
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Professional Services | 90000 | $19.5B | France | SAP | SAP BusinessObjects Financial Consolidation (BFC) | Financial Consolidation and Close | 2022 | n/a |
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