Gymshark selects Zendesk Service for Customer Support
In 2019, Gymshark, a United Kingdom based Retail organization with 900 employees and revenues of $452M selected Zendesk Service for Customer Support while displacing Legacy, and integrating with the existing systems being used.
| Customer | Vendor | Old Product | New Product | Category | Market | Users | VAR/SI | When | Live | Gymshark | Zendesk | Legacy | Zendesk Service | Customer Support | CRM | n/a | n/a | 2019 | 2019 |
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FAQ - Gymshark selects Zendesk Service for (Customer Support)
In 2019, Gymshark selected Zendesk Service for Customer Support to modernize their CRM operations and improve scalability, visibility, and control.
The Zendesk Service deployment replaces Legacy and integrates with existing systems to streamline processes, reporting, and compliance across CRM.
Gymshark is a Retail organization in United Kingdom, with approximately 900 employees and $452M in annual revenue.
Gymshark has initiated the Zendesk Service implementation with an expected go-live in 2019, supporting its modernization of Customer Support processes.
Gymshark has not disclosed the SI for the Zendesk Service implementation.
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