Amista
Amista, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. Amista collaboration with software players such as SAP empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
| Reseller and SI | Vendor | Application | Category | Market |
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| Amista | SAP | SAP S/4 HANA | ERP Financial | ERP Financial Management |
| Amista | SAP | SAP Business One | ERP Financial | ERP Financial Management |
| Amista | SAP | SAP Business Technology Platform (BTP) | Apps Development | PaaS |
| Amista | SAP | SAP CRM | CRM | CRM |
| Amista | SAP | SAP EnableNow | Digital Adoption | HCM |
| Amista | SAP | SAP Field Service Management | Field Service Management | ERP Services and Operations |
| Amista | SAP | SAP Fiori | Apps Development | PaaS |
| Amista | SAP | SAP Integration Suite | iPaaS (Integration Platform as a Service) | PaaS |
| Amista | SAP | SAP Intelligent Robotic Process Automation | Robotic Process Automation | PaaS |
| Amista | SAP | SAP S/4HANA Cloud | ERP Financial | ERP Financial Management |
| Amista | SAP | SAP Sales Cloud (ex CallidusCloud) | Sales Automation,Sales Engagement | CRM |
| Amista | SAP | SAP SuccessFactors Learning | Learning and Development | HCM |
| Amista | Boomi | Boomi AtomSphere | API Management,iPaaS (Integration Platform as a Service) | PaaS |
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight | Insight Source |
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Manufacturing | 2500 | $313M | Belgium | SAP | SAP Field Service Management | Field Service Management | 2019 | In 2019 Balta Group implemented SAP Field Service Management. SAP Field Service Management, categorized as Field Service Management, was deployed by Amista to centralize maintenance operations across Balta’s Belgian plants and the St-Baafs-Vijve site, covering nearly 300 internal and external technicians and expanding as needs grew. The implementation delivered a user-friendly planning board and a mobile app for technicians, with predefined checklists, the ability to create and prioritize rush orders from the field, and drag and drop dispatching for planners. Core capabilities configured include time registration, material consumption on mobile devices, attachment and access to documentation and pictures, and support for multiple service order types to handle both curative and preventive work. SAP Field Service Management was integrated with Balta’s SAP ERP backbone, with maintenance orders created in SAP ERP and transferred to FSM based on status, and material consumption linked to the Materials Management module. Equipment and functional location master data, stock levels, and service order types were synchronized to enable live inventory accuracy and automated posting of hours back to SAP, and an initial standard integration required adaptation before recent releases allowed removal of most custom developments. Governance and rollout emphasized harmonization across plants, reliable on‑site connectivity, and stable mobile devices, with Balta selecting Apple iPhone for field use. Implementation partner Amista provided technical SAP expertise and a maintenance and service foundation, and Balta highlighted that user adoption and ongoing support were critical, noting that operational and management doubts and the Covid 19 situation slowed the rollout in places. Explicit outcomes reported by Balta include better insights and more detailed time and cost registration, improved visibility into expensive equipment, standardized automated reporting and KPI delivery, digitization enabling paperless management, reduced administrative workload for the warehouse manager, and more detailed online feedback from technicians. The operational shift is illustrated by a before and after process, where printed work orders and paper time capture were replaced by mobile notifications, planner-driven approvals and planning, and automatic transmission of technician hours to SAP. | |
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Utilities | 5680 | $4.4B | Belgium | SAP | SAP EnableNow | Digital Adoption | 2023 | In 2023 Fluvius implemented SAP Enable Now as the primary Digital Adoption platform to accelerate training and on demand support for its SAP estate. The implementation targeted Fluvius operations based in Melle Belgium and across Flemish municipalities, supporting an organization of approximately 5,680 employees and focusing on rapid enablement for multiple Fluvia projects. The SAP Enable Now deployment was configured to produce a broad set of learning deliverables, including e‑learnings, simulations in multiple modes, quizzes, guided tours via Web Assistant, documentation, and MP4 video exports. Functional authoring and runtime capabilities were provisioned through Producer, Instant Producer, Manager, and Workflow components, with branded templates, resolutions, text styles, and documentation layout standardized using the Amista ZEN Best Practice structure. Technical and integration work included Single Sign On for user access, activation of the Web Assistant within SAP transaction screens for in‑context help, and a documented connection between SAP Enable Now and the Fluvius Learning Management System for content distribution and tracking. Content was surfaced to end users through the Fluvius intranet and the LMS, and Instant Producer was made available to employees to capture and share informal training material and simulations. Governance and content operations were organized around a Product Owner SEN who leads intake and quality assessment, local SPOCs who provide source material and validate outputs, and Amista consultants who acted as implementation and enablement partners. The rollout followed a storyboard and mind map intake process, regular status meetings for iterative feedback, and targeted training for SPOCs on Instant Producer and for training authors on Manager, Producer, Instant Producer, and Workflow to sustain content creation. Observed outcomes documented by the program include adoption of a blended Learning 2.0 culture emphasizing independent, on demand learning, consolidation of materials on a single LMS accessible via the intranet, in context online support for SAP applications through the Web Assistant, increased SPOC engagement in content creation, and replacement of static Word based screenshots with interactive SAP Enable Now simulations and e‑learning modules. | |
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Professional Services | 20 | $2M | Belgium | SAP | SAP EnableNow | Digital Adoption | 2022 | ||
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Healthcare | 4000 | $1.0B | Belgium | SAP | SAP EnableNow | Digital Adoption | 2018 |
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Professional Services | 300 | $100M | Belgium | SAP | SAP CRM | CRM | 2024 |
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Professional Services | 300 | $100M | Belgium | SAP | SAP Business Technology Platform (BTP) | Apps Development | 2024 |
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Life Sciences | 1445 | $863M | Belgium | SAP | SAP Business Technology Platform (BTP) | Apps Development | 2022 |
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Distribution | 11 | $4M | Belgium | SAP | SAP Business One | ERP Financial | 2023 |
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Distribution | 51 | $24M | Belgium | SAP | SAP Business One | ERP Financial | 2019 |
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Oil, Gas and Chemicals | 200 | $22M | Belgium | SAP | SAP Business One | ERP Financial | 2015 |
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Buyer Intent: Companies Evaluating Amista Services
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