Santa Clara, 95054, CA,
United States
Bahwan CyberTek
Bahwan CyberTek, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. Bahwan CyberTek collaboration with software players such as Bahwan CyberTek empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
| Reseller and SI | Vendor | Application | Category | Market |
|---|---|---|---|---|
| Bahwan CyberTek | Oracle | Oracle E-Business Suite | ERP Financial | ERP Financial Management |
| Bahwan CyberTek | Salesforce | Salesforce Sales Cloud | Sales Automation,CRM,Sales Engagement | CRM |
| Bahwan CyberTek | Bahwan CyberTek | CueTrack | Customer Support | CRM |
| Bahwan CyberTek | Bahwan CyberTek | FuelTrans | Logistics Management | SCM |
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight | Insight Source |
|---|---|---|---|---|---|---|---|---|---|---|---|
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Oman Oil Marketing Company | Oil, Gas and Chemicals | 1800 | $1.9B | Oman | Bahwan CyberTek | FuelTrans | Logistics Management | 2023 | In 2023 Oman Oil Marketing Company implemented FuelTrans as part of an Oracle EBS upgrade delivered by Bahwan CyberTek, integrating FuelTrans as a custom logistics module to extend enterprise functionality. FuelTrans is deployed within the Oracle EBS environment and is identified in the vendor case study as the Logistics Management application providing end to end logistics, station automation and secondary distribution visibility for OOMCO in the Middle East. The implementation bundled custom modules and configuration for distribution scheduling, inventory visibility at retail stations, and operational planning workflows that align with Logistics Management functional patterns such as route orchestration, replenishment sequencing and real time station status monitoring. FuelTrans was configured to supply aggregated distribution and station telemetry into the upgraded Oracle EBS instance, enabling centralized operational planning and dispatch coordination across the distribution network. Bahwan CyberTek acted as the system integrator for the Oracle EBS upgrade and FuelTrans integration, architecting integrations between FuelTrans modules and core EBS transaction and master data domains. Operational coverage targeted supply chain and distribution operations including secondary distribution and retail site operations across Oman and the broader Middle East market. The vendor case study reports improved operational planning and a ~30% reduction in capital and operational costs following the Oracle EBS upgrade and FuelTrans integration, and FuelTrans is explicitly referenced in the case study. | |
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Ministry Of Housing And Urban Planning Oman | Government | 620 | $1.2B | Oman | Bahwan CyberTek | CueTrack | Customer Support | 2020 | In 2020, Ministry Of Housing And Urban Planning Oman deployed CueTrack for Customer Support as part of an integrated e services platform delivered by Bahwan CyberTek. Bahwan CyberTek implemented CueTrack to manage citizen complaints, feedback and service requests within a centralized citizen services CRM for the ministry. The CueTrack implementation emphasized case management and service request workflows, including intake, triage, automated routing to ministry business units, feedback tracking and SLA monitoring. Configuration included role based access, dashboarding for operational teams and standardized service catalogs to support the 83 digitized services exposed through the platform. Operational coverage was national, focused on citizen services and CRM across the Ministry of Housing and Urban Planning in Oman, and the deployment handled more than 180,000 successful transactions. The vendor case study reports the program delivered improved processing times and higher citizen satisfaction while consolidating complaint, feedback and service request handling into CueTrack. Governance work established centralized CRM workflows and escalation paths to align ministry functions with the new e services platform, with Bahwan CyberTek responsible for implementation and platform delivery. The narrative centers on Ministry Of Housing And Urban Planning Oman CueTrack Customer Support integration, extending citizen service management and operational visibility across ministry channels. |
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Buyer Intent: Companies Evaluating Bahwan CyberTek Services
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