Montreal, H3G 1T4, QC,
Canada
CGI Group
CGI Group, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. CGI Group collaboration with software players such as CGI Group, 365Talents and empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight |
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Utilities | 3300 | $3.8B | United States | CGI Group | CGI PragmaCAD | Workforce Management | 2007 |
In 2007, Puget Sound Energy deployed CGI PragmaCAD Mobile Workforce Management, a Workforce Management application, to automate allocation, scheduling, dispatching and monitoring of over 450 field resources across its gas and electric operations in the United States. The deployment focused on field operations and outage response workflows to improve responsiveness and reduce paper work orders.
CGI PragmaCAD implementation delivered core Workforce Management capabilities including automated crew allocation, schedule optimization, dispatch consoles and mobile field monitoring to support real time task status and job confirmation. Configuration emphasized mobile-first field workflows and offline data capture to align technicians on gas and electric work orders.
The project included integrations with back office systems, including SAP, and with mobile dispatch tools to synchronize work order status, asset records and crew availability between field devices and enterprise systems. CGI served as the implementation partner, establishing an integration layer to route mobile dispatch events into enterprise transaction systems and to surface outage information for centralized dispatch.
Rollout covered both gas and electric operations and restructured dispatcher to field workflows by moving from paper based orders to electronic assignment and monitoring. The implementation was positioned to improve responsiveness and reduce paper work orders while centralizing scheduling and dispatch governance under the utility operations organization.
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Professional Services | 1000 | $300M | Finland | CGI Group | CGI Mobilog Workforce Management | Workforce Management | 2018 |
In 2018 RTK-Palvelu implemented CGI Mobilog Workforce Management to monitor and supervise its mobile real estate services workforce in Finland. The Workforce Management deployment targeted HR payroll and field workforce processes and was led by CGI as the system integrator. The implementation scope emphasized work hour capture and site level operational oversight for customer service teams.
The CGI Mobilog Workforce Management configuration included mobile workforce monitoring, time and attendance logging, and capabilities to support payroll handling and profitability analysis by site. Project delivery followed a proof of concept led approach that prioritized stable time capture and standardized service assignment workflows. Configuration work focused on aligning mobile data capture with back office payroll and site profitability reporting requirements.
Architecturally the implementation used mobile endpoints for field technicians paired with a centralized management layer to supervise schedules and work orders, with integrations to HR and payroll systems to automate pay processing and enable profitability analysis by site. CGI’s delivery emphasized streamlining payroll integration to reduce manual reconciliation between field timesheets and payroll. Operational coverage was Finland focused and encompassed field service teams, HR payroll operations and site managers.
Governance and process changes included standardized work hour reporting, revised payroll intake workflows and rollouts coordinated from a central program office within RTK-Palvelu. The vendor case notes improved consistency and accuracy in customer service delivery, better work hour logging and payroll handling, and enabled profitability analysis by site as direct outcomes of the implementation.
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Banking and Financial Services | 11309 | $2.3B | Poland | CGI Group | CGI Strata Enterprise | Business Process Management | 2004 |
In 2004 Santander Bank Polska implemented CGI Strata Enterprise as a scoring and decisioning engine for credit originations. The deployment used CGI Strata Enterprise within the Business Process Management category to automate decision workflows for retail lending products.
The implementation focused on scoring and decisioning functional modules, including automated credit decisioning logic for cash loans and overdrafts, scoring classifiers and decision workflow orchestration consistent with a Business Process Management approach. Configuration emphasized product-specific rules and decision tables to support rapid credit adjudication and consistent rule execution.
CGI professionals led the implementation and integrated the solution into the bank’s credit origination processes and operational procedures, with the system officially launched to process its first credit applications in January 2005. Operational coverage targeted the bank’s credit origination and operations teams in Poland, supporting end-to-end decisioning from application intake through automated approve refer decline flows.
Governance combined CGI and bank stakeholders to maintain scoring rules and decision workflows, and the implementation automated credit decisioning for cash loans and overdrafts and improved operational efficiency as reported by the bank.
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Banking and Financial Services | 40632 | $10.1B | Canada | CGI Group | CGI All Payments | Payment Processing | 2023 |
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Transportation | 276000 | $45.6B | France | 365Talents | 365Talents SkillsDrive | Skills Intelligence | 2022 |
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Transportation | 276000 | $45.6B | France | 365Talents | 365Talents Talent Marketplace | Talent Management | 2022 |
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Government | 78256 | $55.0B | United States | CGI Group | CGI Advantage Financial Management | ERP Financial | 2003 |
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Government | 78256 | $55.0B | United States | CGI Group | CGI Advantage Human Resource Management | Core HR | 2003 |
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Government | 15000 | $10.4B | United States | CGI Group | CGI Advantage Financial Management | ERP Financial | 2015 |
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Government | 15000 | $10.4B | United States | CGI Group | CGI Advantage Human Resource Management | Core HR | 2015 |
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Buyer Intent: Companies Evaluating CGI Group Services
- Gov of Manitoba CA, a Canada based Government organization with 14000 Employees
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated |
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| Gov of Manitoba CA | Government | 14000 | $12.0B | Canada | 2025-10-28 |