Ryd, 365 26,
Sweden
DataConsulting
DataConsulting, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. DataConsulting collaboration with software players such as Vortex Software empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
| Reseller and SI | Vendor | Application | Category | Market |
|---|---|---|---|---|
| DataConsulting | Vortex Software | VortexFSM | Field Service Management | ERP Services and Operations |
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight | Insight Source |
|---|---|---|---|---|---|---|---|---|---|---|---|
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Alter Ego Facilities Management Greece | Professional Services | 850 | $13M | Greece | Vortex Software | VortexFSM | Field Service Management | 2020 | In 2020, Alter Ego Facilities Management Greece implemented VortexFSM to optimize operational efficiency across its service portfolio. VortexFSM was deployed as a Field Service Management application to automate soft and hard facilities management processes and centralize ticketing, asset tracking and technician dispatch. The solution architecture includes a BackOffice application as the operational hub, a Mobile Android app for field technicians, a Customer Portal for client case submission and a Partners Portal for subcontractor coordination, all delivered with DataConsulting. Functional capabilities implemented included ticket lifecycle management, asset register and tracking, technician scheduling and coordination, and role-based access controls across portals. Operational coverage extended to nationwide facility operations and multi-site deployments, supporting onsite technicians, customer service teams and partner contractors. The deployment improved technician coordination, ticketing and asset tracking across sites and supported nationwide facility operations as described in project communications. | |
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iLink New Technologies Greece | Professional Services | 25 | $3M | Greece | Vortex Software | VortexFSM | Field Service Management | 2022 | In 2022, iLink New Technologies Greece implemented VortexFSM as its Field Service Management application, selecting VORTEX to automate corporate processes and strengthen commercial operations and customer management. The deployment was part of a broader VORTEX suite rollout that included VORTEX CM Plus ERP and VORTEX CRM to unify transactional and customer data flows with field operations. DataConsulting led configuration and deployment activities, delivering configuration for VortexFSM and integration touchpoints with VORTEX CM Plus ERP and VORTEX CRM. Implementation work included establishing real-time reporting and analytics pipelines and configuring standard Field Service Management workflows such as work order management, scheduling and dispatch orchestration to align service delivery with commercial and inventory processes. Operational coverage targeted sales, inventory and accounting workflows, with governance centered on centralized reporting and cross-functional visibility to reduce information silos between commercial teams and back office finance and inventory functions. The configuration and analytics delivered by DataConsulting produced increased visibility across sales, inventory and accounting workflows, improving operational transparency for the professional services firm. |
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Buyer Intent: Companies Evaluating DataConsulting Services
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