Amman, 11190,
Jordan
Flex Ops
Flex Ops, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. Flex Ops collaboration with software players such as Odoo empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
| Reseller and SI | Vendor | Application | Category | Market |
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| Flex Ops | Odoo | Odoo Sales | Sales Automation,Sales Engagement | CRM |
| Flex Ops | Odoo | Odoo Inventory | Inventory Management | SCM |
| Flex Ops | Odoo | Odoo Enterprise | ERP Financial | ERP Financial Management |
| Flex Ops | Odoo | Odoo CRM | CRM | CRM |
| Flex Ops | Odoo | Odoo Invoicing | AP Automation | ERP Financial Management |
| Flex Ops | Odoo | Odoo Online Accounting | ERP Financial | ERP Financial Management |
| Flex Ops | Odoo | Odoo Time Off | Time and Attendance | HCM |
| Flex Ops | Odoo | Odoo Helpdesk | Customer Support | CRM |
| Flex Ops | Odoo | Odoo Documents | Document Management | Content Management |
| Flex Ops | Odoo | Odoo Fleet | Fleet Management | SCM |
| Flex Ops | Odoo | Odoo Warehouse Management | Warehouse Management | SCM |
| Flex Ops | Odoo | Odoo Rental | Rental Management System | ERP Services and Operations |
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight |
|---|---|---|---|---|---|---|---|---|---|---|
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GWM Jordan | Automotive | 30 | $12M | Jordan | Odoo | Odoo CRM | CRM | 2025 |
In 2025, GWM Jordan implemented Odoo CRM to centralize sales, reservation, and customer workflows for its Jordan operations. The deployment of Odoo CRM was provisioned for 19 named users and sits alongside a broader Odoo footprint that includes Accounting, Invoicing, Sales, Website, Inventory, Purchase, Appraisal, Project, Leaves/Time Off, Recruitment, Helpdesk & Documents, creating a unified application surface across customer facing and back office functions.
The implementation configured Odoo CRM core capabilities including lead management, opportunity staging, quotation generation, and guided sales workflows that map to showroom activities and test drive scheduling. Reservation automation was implemented so sales representatives can reserve vehicles with a single action, and chassis number fields were embedded into quotation templates to support downstream financing processes. The system orchestrates end-to-end sales from lead capture to delivery, using CRM pipeline stages, quotation automation, and reservation control to reduce manual updating.
Integrations and operational coverage were executed to link CRM workflows with Inventory, Sales, Invoicing, and Accounting modules, enabling reservations to affect stock availability and to produce finance-ready quotations. CRM records ingest leads from showroom and website touchpoints, and configured communication flows send chassis-numbered quotations directly to banks for financing approvals, closing gaps between sales and external finance. The Odoo Customer Success Manager on the account is Majd Ahmed and the Odoo implementing partner was Flex Ops, which supported cross-department coordination among sales, finance, and aftersales teams.
Governance and process change focused on eliminating manual Excel-based reservation tracking and instituting a standardized, auditable sales process inside Odoo CRM. Flex Ops led implementation and user onboarding while Odoo provided customer success oversight, creating a guided sales procedure that sales supervisors reference during daily operations. Reported outcomes include reduced manual errors, faster reservation handling, improved interdepartmental communication, and positive user feedback captured in customer statements such as the sales supervisor comment that Odoo is more than amazing.
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GWM Jordan | Automotive | 30 | $12M | Jordan | Odoo | Odoo Online Accounting | ERP Financial | 2025 |
In 2025 GWM Jordan implemented Odoo Online Accounting as part of its ERP Financial rollout. The deployment was provisioned on Odoo Online with implementation services delivered by Flex Ops and ongoing customer success support from Odoo Customer Success Manager Majd Ahmed, covering 19 active Odoo users within a 30 person organization.
The implementation consolidated a broad application footprint including Accounting, CRM, Invoicing, Sales, Website, Inventory, Purchase, Appraisal, Project, Leaves/Time Off, Recruitment, Helpdesk and Documents. Odoo Online Accounting was configured to handle core finance workflows such as invoicing and bank-facing document generation while Sales, CRM and Inventory modules were configured for end to end sales orchestration, reservation handling, quotation generation and test drive scheduling.
Operational integration emphasized sales to finance handoffs and external bank communication, with quotations generated in the system populated with chassis numbers and sent directly to banks to accelerate financing approvals. The deployment targeted showroom and sales operations, finance and customer service teams, unifying customer records and reservation state across modules to reduce manual reconciliation and data duplication.
Governance and process changes centralized the sales cycle, moving reservation and lead qualification workflows into system enforced steps to reduce manual Excel updates and ad hoc handoffs. According to internal users the system delivered clearer processes and faster execution, with explicit outcomes cited as time saved, improved accuracy and streamlined internal and external communication, and the implementation partner Flex Ops described by users as providing VIP service.
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GWM Jordan | Automotive | 30 | $12M | Jordan | Odoo | Odoo Sales | Sales Automation,Sales Engagement | 2025 |
In 2025, GWM Jordan implemented Odoo Sales as part of a broader Odoo suite deployment. The implementation aligns with Sales Automation,Sales Engagement to centralize reservations, quotations, and customer lifecycle management for the showroom sales function.
Odoo Sales was configured alongside core modules including Accounting, CRM, Invoicing, Sales, Website, Inventory, Purchase, Appraisal, Project, Leaves/Time Off, Recruitment, Helpdesk and Documents, with 19 active Odoo users in a 30 employee organization. Odoo Customer Success Manager Majd Ahmed coordinated with implementation partner Flex Ops to operationalize user workflows and support adoption.
Functional capabilities delivered by Odoo Sales include lead capture and qualification, instant reservation booking to eliminate manual Excel updates, quotation generation with integrated chassis numbers for direct bank communication on financing, test drive scheduling, vehicle reservation and delivery orchestration, and CRM reporting. Inventory and sales records are unified to reduce reconciliation work, and quotations flow into financing communication to streamline approval steps.
The rollout targeted the sales team with cross functional coverage of finance and inventory processes, standardizing reservation and quotation workflows and improving internal and external communication. Sales leadership reported time savings, fewer errors, faster end to end sales processing, and high satisfaction with Flex Ops implementation support, with Odoo Sales positioned as the central application for GWM Jordan Sales Automation,Sales Engagement activities.
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Automotive | 30 | $12M | Jordan | Odoo | Odoo Documents | Document Management | 2025 |
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Automotive | 30 | $12M | Jordan | Odoo | Odoo Helpdesk | Customer Support | 2025 |
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Automotive | 30 | $12M | Jordan | Odoo | Odoo Invoicing | AP Automation | 2025 |
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Automotive | 30 | $12M | Jordan | Odoo | Odoo Time Off | Time and Attendance | 2025 |
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Automotive | 30 | $12M | Jordan | Odoo | Odoo Inventory | Inventory Management | 2025 |
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Media | 75 | $5M | Jordan | Odoo | Odoo CRM | CRM | 2025 |
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Media | 75 | $5M | Jordan | Odoo | Odoo Enterprise | ERP Financial | 2025 |
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Buyer Intent: Companies Evaluating Flex Ops Services
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