Flex Ops
Black Stone Complex, Office No. 105, Mecca Street (Kilo Circle),
Amman, 11190,
Jordan
Amman, 11190,
Jordan
962 799534872
Professional Services
Flex Ops
List of Software Implementations where Flex Ops is Reseller or System Integrator
Flex Ops, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. Flex Ops collaboration with software players such as Odoo empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
Flex Ops is a Reseller or SI for the following software solutions:
| Reseller and SI | Vendor | Application | Category | Market |
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| Flex Ops | Odoo | Odoo Sales | Sales Automation,Sales Engagement | CRM |
| Flex Ops | Odoo | Odoo Inventory | Inventory Management | SCM |
| Flex Ops | Odoo | Odoo Enterprise | ERP Financial | ERP |
| Flex Ops | Odoo | Odoo CRM | CRM | CRM |
| Flex Ops | Odoo | Odoo Invoicing | AP Automation | ERP |
| Flex Ops | Odoo | Odoo Online Accounting | ERP Financial | ERP |
| Flex Ops | Odoo | Odoo Time Off | Time and Attendance | HCM |
| Flex Ops | Odoo | Odoo Helpdesk | Customer Support | CRM |
| Flex Ops | Odoo | Odoo Documents | Document Management | Content Management |
| Flex Ops | Odoo | Odoo Fleet | Fleet Management | SCM |
| Flex Ops | Odoo | Odoo Warehouse Management | Warehouse Management | SCM |
| Flex Ops | Odoo | Odoo Rental | Rental Management System | ERP Services and Operations |
List of Software Implementations where Flex Ops is a Reseller or SI
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight |
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GWM Jordan | Automotive | 30 | $12M | Jordan | Odoo | Odoo Online Accounting | ERP Financial | 2025 |
In 2025 GWM Jordan implemented Odoo Online Accounting as part of its ERP Financial rollout. The deployment was provisioned on Odoo Online with implementation services delivered by Flex Ops and ongoing customer success support from Odoo Customer Success Manager Majd Ahmed, covering 19 active Odoo users within a 30 person organization.
The implementation consolidated a broad application footprint including Accounting, CRM, Invoicing, Sales, Website, Inventory, Purchase, Appraisal, Project, Leaves/Time Off, Recruitment, Helpdesk and Documents. Odoo Online Accounting was configured to handle core finance workflows such as invoicing and bank-facing document generation while Sales, CRM and Inventory modules were configured for end to end sales orchestration, reservation handling, quotation generation and test drive scheduling.
Operational integration emphasized sales to finance handoffs and external bank communication, with quotations generated in the system populated with chassis numbers and sent directly to banks to accelerate financing approvals. The deployment targeted showroom and sales operations, finance and customer service teams, unifying customer records and reservation state across modules to reduce manual reconciliation and data duplication.
Governance and process changes centralized the sales cycle, moving reservation and lead qualification workflows into system enforced steps to reduce manual Excel updates and ad hoc handoffs. According to internal users the system delivered clearer processes and faster execution, with explicit outcomes cited as time saved, improved accuracy and streamlined internal and external communication, and the implementation partner Flex Ops described by users as providing VIP service.
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GWM Jordan | Automotive | 30 | $12M | Jordan | Odoo | Odoo CRM | CRM | 2025 |
In 2025, GWM Jordan implemented Odoo CRM to centralize sales, reservation, and customer workflows for its Jordan operations. The deployment of Odoo CRM was provisioned for 19 named users and sits alongside a broader Odoo footprint that includes Accounting, Invoicing, Sales, Website, Inventory, Purchase, Appraisal, Project, Leaves/Time Off, Recruitment, Helpdesk & Documents, creating a unified application surface across customer facing and back office functions.
The implementation configured Odoo CRM core capabilities including lead management, opportunity staging, quotation generation, and guided sales workflows that map to showroom activities and test drive scheduling. Reservation automation was implemented so sales representatives can reserve vehicles with a single action, and chassis number fields were embedded into quotation templates to support downstream financing processes. The system orchestrates end-to-end sales from lead capture to delivery, using CRM pipeline stages, quotation automation, and reservation control to reduce manual updating.
Integrations and operational coverage were executed to link CRM workflows with Inventory, Sales, Invoicing, and Accounting modules, enabling reservations to affect stock availability and to produce finance-ready quotations. CRM records ingest leads from showroom and website touchpoints, and configured communication flows send chassis-numbered quotations directly to banks for financing approvals, closing gaps between sales and external finance. The Odoo Customer Success Manager on the account is Majd Ahmed and the Odoo implementing partner was Flex Ops, which supported cross-department coordination among sales, finance, and aftersales teams.
Governance and process change focused on eliminating manual Excel-based reservation tracking and instituting a standardized, auditable sales process inside Odoo CRM. Flex Ops led implementation and user onboarding while Odoo provided customer success oversight, creating a guided sales procedure that sales supervisors reference during daily operations. Reported outcomes include reduced manual errors, faster reservation handling, improved interdepartmental communication, and positive user feedback captured in customer statements such as the sales supervisor comment that Odoo is more than amazing.
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GWM Jordan | Automotive | 30 | $12M | Jordan | Odoo | Odoo Helpdesk | Customer Support | 2025 |
In 2025 GWM Jordan implemented Odoo Helpdesk as its Customer Support application within a broader Odoo suite. The deployment complemented existing Odoo modules including Accounting, CRM, Invoicing, Sales, Website, Inventory, Purchase, Appraisal, Project, Leaves/Time Off, Recruitment, Helpdesk and Documents, and was delivered with implementation services from Flex Ops and ongoing engagement from Odoo Customer Success Manager Majd Ahmed.
Odoo Helpdesk was configured to provide structured ticket management, SLA tracking, knowledge base content, and workflow automation to formalize incoming customer requests and link them to customer records. Configuration emphasized tight data linkage between Helpdesk, CRM and Sales so service tickets could reference vehicle reservations, chassis numbers and sales quotations, enabling traceability between support cases and commercial transactions.
Operational coverage extended across showroom sales, aftersales service and back office functions, and the live deployment supported 19 Odoo users in Jordan. The broader Odoo environment enabled business processes such as instant quotation generation with integrated chassis numbers and direct communication with banks for financing, while Odoo Helpdesk centralized customer inquiries originating from showroom interactions and the company Website.
Governance combined vendor and partner stewardship, with Flex Ops managing the implementation and Odoo’s customer success resources guiding process configuration and user onboarding. Users reported clearer, faster workflows and reduced manual effort, with internal stakeholders describing measurable improvements in reservation accuracy and interdepartmental communication.
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Automotive | 30 | $12M | Jordan | Odoo | Odoo Invoicing | AP Automation | 2025 |
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Automotive | 30 | $12M | Jordan | Odoo | Odoo Documents | Document Management | 2025 |
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Automotive | 30 | $12M | Jordan | Odoo | Odoo Time Off | Time and Attendance | 2025 |
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Automotive | 30 | $12M | Jordan | Odoo | Odoo Inventory | Inventory Management | 2025 |
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Automotive | 30 | $12M | Jordan | Odoo | Odoo Sales | Sales Automation,Sales Engagement | 2025 |
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Media | 75 | $5M | Jordan | Odoo | Odoo Enterprise | ERP Financial | 2025 |
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Media | 75 | $5M | Jordan | Odoo | Odoo CRM | CRM | 2025 |
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IT Decision Makers and Key Stakeholders at Flex Ops
| First Name | Last Name | Title | Function | Department | Phone | |
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Buyer Intent: Companies Evaluating Flex Ops Services
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Flex Ops software implementations. Gain ongoing access to real-time prospects and uncover hidden opportunities.
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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Flex Ops System Integrator / VAR Profile
Flex Ops is a system integrator and technology consulting firm headquartered in Amman, Jordan, with approximately 10 employees and annual revenues of $1M.
Flex Ops implements and supports enterprise applications across markets such as ERP, CRM, Content Management, HCM and SCM.
APPS RUN THE WORLD tracks 18 verified Flex Ops software implementations across industries and regions, including: GWM Jordan where Flex Ops implemented Odoo Online Accounting, GWM Jordan where Flex Ops implemented Odoo CRM, and GWM Jordan where Flex Ops implemented Odoo Helpdesk.
Flex Ops has a strategic VAR/SI partnership with Odoo, backed by verified deployments.
Independent Software Vendors (ISVs) can boost their ecosystem by identifying existing Flex Ops partnerships, building strong channel relationships, and forging strategic implementation alliances to expand customer reach and accelerate adoption.
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