Flex Ops
Black Stone Complex, Office No. 105, Mecca Street (Kilo Circle),
Amman, 11190,
Jordan
Amman, 11190,
Jordan
962 799534872
Professional Services
Flex Ops
List of Software Implementations where Flex Ops is Reseller or System Integrator
Flex Ops, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. Flex Ops collaboration with software players such as Odoo empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
Flex Ops is a Reseller or SI for the following software solutions:
| Reseller and SI | Vendor | Application | Category | Market |
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| Flex Ops | Odoo | Odoo Sales | Sales Automation,Sales Engagement | CRM |
| Flex Ops | Odoo | Odoo Inventory | Inventory Management | SCM |
| Flex Ops | Odoo | Odoo Enterprise | ERP Financial | ERP |
| Flex Ops | Odoo | Odoo CRM | CRM | CRM |
| Flex Ops | Odoo | Odoo Invoicing | AP Automation | ERP |
| Flex Ops | Odoo | Odoo Online Accounting | ERP Financial | ERP |
| Flex Ops | Odoo | Odoo Time Off | Time and Attendance | HCM |
| Flex Ops | Odoo | Odoo Helpdesk | Customer Support | CRM |
| Flex Ops | Odoo | Odoo Documents | Document Management | Content Management |
| Flex Ops | Odoo | Odoo Fleet | Fleet Management | SCM |
| Flex Ops | Odoo | Odoo Warehouse Management | Warehouse Management | SCM |
| Flex Ops | Odoo | Odoo Rental | Rental Management System | ERP Services and Operations |
List of Software Implementations where Flex Ops is a Reseller or SI
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight |
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GWM Jordan | Automotive | 30 | $12M | Jordan | Odoo | Odoo Helpdesk | Customer Support | 2025 |
In 2025 GWM Jordan implemented Odoo Helpdesk as its Customer Support application within a broader Odoo suite. The deployment complemented existing Odoo modules including Accounting, CRM, Invoicing, Sales, Website, Inventory, Purchase, Appraisal, Project, Leaves/Time Off, Recruitment, Helpdesk and Documents, and was delivered with implementation services from Flex Ops and ongoing engagement from Odoo Customer Success Manager Majd Ahmed.
Odoo Helpdesk was configured to provide structured ticket management, SLA tracking, knowledge base content, and workflow automation to formalize incoming customer requests and link them to customer records. Configuration emphasized tight data linkage between Helpdesk, CRM and Sales so service tickets could reference vehicle reservations, chassis numbers and sales quotations, enabling traceability between support cases and commercial transactions.
Operational coverage extended across showroom sales, aftersales service and back office functions, and the live deployment supported 19 Odoo users in Jordan. The broader Odoo environment enabled business processes such as instant quotation generation with integrated chassis numbers and direct communication with banks for financing, while Odoo Helpdesk centralized customer inquiries originating from showroom interactions and the company Website.
Governance combined vendor and partner stewardship, with Flex Ops managing the implementation and Odoo’s customer success resources guiding process configuration and user onboarding. Users reported clearer, faster workflows and reduced manual effort, with internal stakeholders describing measurable improvements in reservation accuracy and interdepartmental communication.
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GWM Jordan | Automotive | 30 | $12M | Jordan | Odoo | Odoo Invoicing | AP Automation | 2025 |
In 2025, GWM Jordan implemented Odoo Invoicing as an AP Automation capability to centralize accounts payable, billing, and invoice lifecycle management. The implementation is part of a broader Odoo footprint at GWM Jordan that includes Accounting, CRM, Invoicing, Sales, Website, Inventory, Purchase, Appraisal, Project, Leaves/Time Off, Recruitment, Helpdesk and Documents, and it supports 19 active Odoo users under the account stewardship of Odoo CSM Majd Ahmed and implementation partner Flex Ops.
The deployment configured Odoo Invoicing to automate invoice creation and billing workflows tied to sales and procurement events, including invoice generation from sales orders and purchase receipts, supplier invoice capture, and validation against purchase orders for AP control. Odoo Invoicing was configured alongside Accounting and Purchase modules to enable invoice posting, vendor reconciliation, and approval routing within the Odoo suite, aligning invoicing workflows with standard accounts payable processes used in automotive retail.
Integrations were implemented across Sales, Inventory and CRM modules to ensure reservations, chassis identifiers and delivery schedules feed into invoicing records, and the sales team can generate finance-ready documentation for banks. Operational coverage spans showroom sales operations and finance teams in Jordan, with end-to-end lead to cash and order to invoice flows instrumented inside Odoo, enabling coordinated handoffs between sales, inventory and accounting teams.
Governance and process changes focused on replacing manual spreadsheet reservations with standardized in-system reservation and approval workflows, formalizing invoice approval paths and bank submission steps for financing. The project was delivered by Flex Ops with ongoing customer success support from Majd Ahmed, and reported outcomes include reduced manual effort, fewer errors in reservations and invoicing, faster internal communications, and quicker preparation of finance documentation for bank approvals as described by the sales organization.
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GWM Jordan | Automotive | 30 | $12M | Jordan | Odoo | Odoo Time Off | Time and Attendance | 2025 |
In 2025, GWM Jordan implemented Odoo Time Off, embedding Time and Attendance capabilities into its existing Odoo environment. The deployment was carried out for 19 active Odoo users and coordinated with Odoo Customer Success Manager Majd Ahmed and implementing partner Flex Ops, aligning Leaves and Time Off functionality with the companys broader Odoo footprint which includes Accounting, CRM, Invoicing, Sales, Website, Inventory, Purchase, Appraisal, Project, Recruitment, Helpdesk and Documents.
The Odoo Time Off implementation configured standard Time and Attendance capabilities such as configurable leave types, accrual and entitlement rules, manager approval workflows, a centralized leave calendar, and employee self service for requests and approvals. Functional configuration emphasized role based access and audit trails, enabling HR administrators to define policy driven leave allocations and to automate approval routing consistent with organizational policies.
Odoo Time Off was integrated within the existing Odoo suite to align absence data with performance and resourcing workflows, linking Leaves and Time Off records to Appraisal and Recruitment modules for holistic HR visibility, and surfacing absence information in Project and Sales modules for operational planning. Integration with Accounting and Invoicing modules provided a single source of record for absence related financial records and internal cost reporting, maintaining data continuity inside the Odoo platform.
Governance and rollout were executed by Flex Ops with the Odoo Customer Success Manager, focusing on policy configuration, testing, and user onboarding. Role based approval matrices and documented leave procedures were implemented to standardize workflows and reduce manual handoffs. Users across sales and HR functions reported positive reception of the consolidated Odoo environment, with internal stakeholders characterizing todays Odoo system as "more than amazing."
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Automotive | 30 | $12M | Jordan | Odoo | Odoo Documents | Document Management | 2025 |
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Automotive | 30 | $12M | Jordan | Odoo | Odoo Sales | Sales Automation,Sales Engagement | 2025 |
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Automotive | 30 | $12M | Jordan | Odoo | Odoo Inventory | Inventory Management | 2025 |
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Automotive | 30 | $12M | Jordan | Odoo | Odoo Online Accounting | ERP Financial | 2025 |
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Automotive | 30 | $12M | Jordan | Odoo | Odoo CRM | CRM | 2025 |
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Media | 75 | $5M | Jordan | Odoo | Odoo Fleet | Fleet Management | 2025 |
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Media | 75 | $5M | Jordan | Odoo | Odoo Rental | Rental Management System | 2025 |
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IT Decision Makers and Key Stakeholders at Flex Ops
| First Name | Last Name | Title | Function | Department | Phone | |
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Buyer Intent: Companies Evaluating Flex Ops Services
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Flex Ops software implementations. Gain ongoing access to real-time prospects and uncover hidden opportunities.
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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Flex Ops System Integrator / VAR Profile
Flex Ops is a system integrator and technology consulting firm headquartered in Amman, Jordan, with approximately 10 employees and annual revenues of $1M.
Flex Ops implements and supports enterprise applications across markets such as CRM, ERP, HCM, Content Management and SCM.
APPS RUN THE WORLD tracks 18 verified Flex Ops software implementations across industries and regions, including: GWM Jordan where Flex Ops implemented Odoo Helpdesk, GWM Jordan where Flex Ops implemented Odoo Invoicing, and GWM Jordan where Flex Ops implemented Odoo Time Off.
Flex Ops has a strategic VAR/SI partnership with Odoo, backed by verified deployments.
Independent Software Vendors (ISVs) can boost their ecosystem by identifying existing Flex Ops partnerships, building strong channel relationships, and forging strategic implementation alliances to expand customer reach and accelerate adoption.
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