Bengaluru, 560100,
India
Infosys
Infosys, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. Infosys collaboration with software players such as Intense Technologies, Oracle and SAP empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight |
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Government | 1000 | $250M | India | Intense Technologies | UniServe NXT 360 Platform | Customer Experience | 2009 |
In 2009, the Income Tax Department implemented UniServe NXT 360 Platform to digitalize citizen-facing tax communications and forms across India. The UniServe NXT 360 Platform, delivered by Intense Technologies, was deployed beginning December 2009 as part of a government citizen services initiative to enable automated generation and multi-channel distribution of income tax returns and related communications.
The deployment emphasized automated document generation, template-driven form orchestration, auto-fill data population, and multi-channel distribution capabilities consistent with the Customer Experience category. UniServe NXT 360 Platform was configured to generate IT returns and distribute them via multiple channels, supporting large volume electronic filing workflows and driving reported auto-filled information rates of approximately 85 percent.
Infosys served as the implementation partner according to the vendor testimonial, executing integration and rollout activities for citizen-facing workflows and large scale distribution across taxpayers in India. Intense Technologies reports large-scale electronic filing coverage reaching 65 million taxpayers, and the project centered on citizen communications and forms as the primary business function within the Customer Experience implementation.
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Communications | 10100 | $2.6B | United States | Oracle | Oracle Cloud HCM | Core HR | 2016 |
In 2016, Intrado implemented Oracle Cloud HCM, deploying Oracle Cloud HCM as their Core HR solution. The go live was executed alongside Oracle ERP Cloud, reflecting a coordinated adoption of Oracle SaaS for HR and finance.
Oracle Cloud HCM was configured to manage employee records, workforce lifecycle events, benefits administration, and talent management, aligning Core HR functional modules with Intrado business processes. The implementation leveraged standard Cloud HCM capabilities for role based security, configurable business objects, and workforce reporting to centralize HR master data.
Infosys served as the systems integrator, leading implementation sequencing, cutover activities, and organizational change management to align HR operations with the new cloud platform. The deployment established integration touch points with Oracle ERP Cloud for workforce cost and financial alignment, and instituted centralized HR governance and process controls to support steady state operations.
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Communications | 10100 | $2.6B | United States | Oracle | Oracle Cloud ERP | ERP Financial | 2016 |
In 2016, Intrado implemented Oracle Cloud ERP as its ERP Financial system for the West Corporation UC business unit and achieved a documented go live on Oracle Cloud ERP and Oracle HCM Cloud. The deployment targeted finance and payroll adjacent processes, aligning the Oracle Cloud ERP application with human capital workflows delivered on Oracle HCM Cloud.
The Oracle Cloud ERP implementation concentrated on core ERP Financial capabilities, configuring central financial modules such as general ledger, accounts payable, accounts receivable, fixed assets, and cash management consistent with enterprise financial management patterns. Oracle Cloud ERP was deployed on Oracle Cloud infrastructure and architected to exchange transactional and workforce data with Oracle HCM Cloud, enabling finance to leverage HR-controlled cost and payroll data for accounting and reporting processes.
Infosys served as the system integrator and led the rollout and cutover activities for the West Corporation UC go live, coordinating finance and HR process alignment, configuration governance, and cutover sequencing across the affected business teams. The program narrative centers on Oracle Cloud ERP as the companys ERP Financial backbone integrated with Oracle HCM Cloud, with Infosys managing implementation governance and the final production go live.
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Professional Services | 87000 | $23.6B | Ireland | SAP | SAP Warranty and Claim Management | Warranty Claims Management | 2020 |
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Manufacturing | 35000 | $13.2B | United States | SAP | SAP Commissions (ex Callidus Commissions) | Incentive Compensation Management | 2015 |
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Manufacturing | 3900 | $900M | Malaysia | SAP | SAP S/4 HANA | ERP Financial | 2018 |
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Manufacturing | 7500 | $2.5B | United States | Oracle | Oracle Cloud HCM | Core HR | 2018 |
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Manufacturing | 49000 | $13.9B | United States | Oracle | Oracle E-Business Suite | ERP Financial | 2010 |
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Automotive | 1000 | $100M | India | Oracle | Oracle E-Business Suite | ERP Financial | 2020 |
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Leisure and Hospitality | 10000 | $2.4B | United States | Oracle | Oracle Commerce Platform ( ex ATG Web Commerce ) | eCommerce | 2015 |
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Buyer Intent: Companies Evaluating Infosys Services
- Griffith Hack Lawyers Pty Ltd, a Australia based Professional Services organization with 400 Employees
- Modern Aviation, a United States based Transportation company with 210 Employees
- Platned, a United Kingdom based Professional Services organization with 150 Employees
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated |
|---|---|---|---|---|---|---|
| Griffith Hack Lawyers Pty Ltd | Professional Services | 400 | $200M | Australia | 2026-04-21 | |
| Modern Aviation | Transportation | 210 | $63M | United States | 2026-02-06 | |
| Platned | Professional Services | 150 | $15M | United Kingdom | 2025-12-12 | |
| Professional Services | 300 | $30M | Ukraine | 2025-07-01 | ||
| Media | 10 | $1M | United Kingdom | 2025-05-06 | ||
| Utilities | 7500 | $603M | France | 2025-03-19 | ||
| Professional Services | 10 | $1M | United States | 2024-10-02 |