Ahmedabad, 380009,
India
Krish
Krish, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. Krish collaboration with software players such as Reciproci empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
| Reseller and SI | Vendor | Application | Category | Market |
|---|---|---|---|---|
| Krish | Reciproci | Reciproci Feedback Manager | Customer Experience | CRM |
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight | Insight Source |
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Boddess Beauty | Retail | 150 | $15M | India | Reciproci | Reciproci Feedback Manager | Customer Experience | 2021 | In 2021, Boddess Beauty implemented Reciproci Feedback Manager as a Customer Experience platform to centralize customer loyalty and feedback within its omnichannel commerce program. Reciproci Feedback Manager was adopted as the centralized customer loyalty management platform for Boddess's omnichannel commerce implementation in India, delivered as part of a KrishTechnolabs commerce project. The implementation focused on centralizing loyalty management and feedback workflows, configuring the Reciproci Feedback Manager to handle loyalty program orchestration, customer feedback capture, segmentation, and campaign execution across digital and physical touchpoints. Configuration emphasized unified customer profiles and event-driven feedback collection to support CRM and loyalty use cases. Integrations were scoped around the CRM and customer loyalty functions within the broader omnichannel commerce stack, with the KrishTechnolabs delivery team coordinating the commerce integration. Operational coverage included e-commerce storefronts, marketing campaign channels, and customer service workflows, consolidating feedback and loyalty signals into a single operational plane. Governance and rollout were managed within the commerce project framework, centralizing campaign orchestration and loyalty governance under the project team at KrishTechnolabs. Vendor and case study reporting indicate measurable post-launch outcomes, including approximately 23% revenue uplift, approximately 25% growth in new customers, approximately 20% increase in orders per day, and approximately 22% higher average order value. |
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Buyer Intent: Companies Evaluating Krish Services
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