Colombo, 100,
Sri Lanka
Loons Lab
Loons Lab, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. Loons Lab collaboration with software players such as ShoutOUT empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
| Reseller and SI | Vendor | Application | Category | Market |
|---|---|---|---|---|
| Loons Lab | ShoutOUT | ShoutOUT SMS Messaging Platform | Customer Engagement,Campaign Management | CRM |
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight |
|---|---|---|---|---|---|---|---|---|---|---|
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Undp | Non Profit | 4822 | $4.8B | United States | ShoutOUT | ShoutOUT SMS Messaging Platform | Customer Engagement,Campaign Management | 2020 |
In 2020, Undp deployed the ShoutOUT SMS Messaging Platform for a civic data collection project in Sri Lanka. The ShoutOUT SMS Messaging Platform, classified as Customer Engagement,Campaign Management, provided an incoming SMS channel that allowed citizens and institutions to submit structured data by text which was parsed and forwarded to a centralized government data-collection system.
The deployment centered on an SMS to API pipeline that ingested inbound messages, applied parsing and backend validation rules, and generated structured payloads for downstream processing. Functional capabilities implemented included message parsing, validation logic, API orchestration, and delivery assurance workflows aligned with Customer Engagement,Campaign Management use cases.
Loons Lab partnered on the integration work, building the connector that translated SMS inputs into the government API format and enabling nationwide data capture across Sri Lanka. Operational coverage emphasized citizen and institutional submissions at a national scale with the pipeline serving as the primary ingress for the projects centralized backend.
Governance focused on API contract alignment and validation rule management to preserve data quality during ingestion, with rollout coordinated between ShoutOUT, Loons Lab, and government operators. According to the vendor case study, the implementation delivered an SMS to API pipeline that enabled easy nationwide data capture and backend validation.
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Buyer Intent: Companies Evaluating Loons Lab Services
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