Bangkok, 10400,
Thailand
MIMO Tech Co
MIMO Tech Co, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. MIMO Tech Co collaboration with software players such as OSSera empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
| Reseller and SI | Vendor | Application | Category | Market |
|---|---|---|---|---|
| MIMO Tech Co | OSSera | OSSera Service Management | IT Service Management | ITSM |
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight | Insight Source |
|---|---|---|---|---|---|---|---|---|---|---|---|
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Advanced Info Service | Communications | 10586 | $5.1B | Thailand | OSSera | OSSera Service Management | IT Service Management | 2007 | In 2007 Advanced Info Service implemented OSSera Service Management as a centralized IT Service Management platform across its Thailand operations. The engagement was oriented toward unifying service modeling, inventory reconciliation and SLA quality monitoring to strengthen service blueprinting and impact analysis. OSSera Service Management was configured using core modules aligned to OSSera TMF materials, including Service Manager, Service Quality Manager and Performance Manager, enabling cataloged service modeling, inventory-driven impact analysis and SLA and performance monitoring. Configuration emphasized service blueprinting and operational readiness workflows to bridge planning and runbook needs. MIMO Tech Co acted as the local technical integrator for the OSSera implementation, delivering integration and deployment services while AIS retained cross-functional ownership across planning and operations teams. The deployment covered operational and planning functions across AIS in Thailand and tied inventory and quality telemetry into the service models. Governance was reframed to reduce silos between planning and operations, with shared processes for impact analysis, service readiness validation and SLA quality oversight. The deployment reduced organizational silos and improved service blueprinting, impact analysis and operational readiness as described in engagement materials. |
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Buyer Intent: Companies Evaluating MIMO Tech Co Services
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