Nava
228 Park Avenue South,
New York, 10003, NY,
United States
New York, 10003, NY,
United States
1 855-485-2111
Insurance
Nava
List of Software Implementations where Nava is Reseller or System Integrator
Nava, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. Nava collaboration with software players such as Splunk empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
List of Software Implementations where Nava is a Reseller or SI
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight |
|---|---|---|---|---|---|---|---|---|---|---|
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Centers for Medicare & Medicaid Services United States | Government | 6000 | $1449.3B | United States | Splunk | Splunk On-Call Support, formerly VictorOps | Incident Management | 2023 |
In 2023, the Centers for Medicare & Medicaid Services implemented Splunk On-Call Support, formerly VictorOps, as an Incident Management solution for the Medicare Payment System Modernization program. CMS moved its incident response tooling from PagerDuty to Splunk On-Call Support to centralize status pages and alerting for IT operations across Medicare systems in the United States.
Nava implemented the VictorOps integration and built Slack workflows to orchestrate notifications, on call rotations, and incident routing, aligning alerting behavior across service teams. The deployment focused on centralized status pages, notification orchestration, and on call scheduling, with configuration of routing rules and escalation policies to support operational runbooks.
Integrations were explicitly delivered into Slack, and the platform was configured to ingest alerts from existing monitoring sources and broadcast status updates to operational channels to reduce friction in incident response. Governance changes included standardizing notification policies and on call governance across participating Medicare systems, with Nava coordinating implementation and cutover activities. The move streamlined notifications, reduced friction in incident response, and helped lower platform costs while improving time to resolution.
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IT Decision Makers and Key Stakeholders at Nava
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Buyer Intent: Companies Evaluating Nava Services
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Nava software implementations. Gain ongoing access to real-time prospects and uncover hidden opportunities.
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Nava System Integrator / VAR Profile
Nava is a system integrator and technology consulting firm headquartered in New York, United States, with approximately 160 employees and annual revenues of $50M.
Nava implements and supports enterprise applications across markets such as ITSM.
APPS RUN THE WORLD tracks 1 verified Nava software implementations across industries and regions, including: Centers for Medicare & Medicaid Services United States where Nava implemented Splunk On-Call Support, and formerly VictorOps.
Nava has a strategic VAR/SI partnership with Splunk, backed by verified deployments.
Independent Software Vendors (ISVs) can boost their ecosystem by identifying existing Nava partnerships, building strong channel relationships, and forging strategic implementation alliances to expand customer reach and accelerate adoption.
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