San Jose, 95127, CA,
United States
NetDEF
NetDEF, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. NetDEF collaboration with software players such as Progress Software empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
| Reseller and SI | Vendor | Application | Category | Market |
|---|---|---|---|---|
| NetDEF | Progress Software | Progress WhatsUp Gold | Network Management and Monitoring | IaaS |
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight | Insight Source |
|---|---|---|---|---|---|---|---|---|---|---|---|
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Community Integrated Care United Kingdom | Non Profit | 5822 | $226M | United Kingdom | Progress Software | Progress WhatsUp Gold | Network Management and Monitoring | 2016 | In 2016 Community Integrated Care United Kingdom deployed Progress WhatsUp Gold, a Network Management and Monitoring application, to provide unified visibility for IT operations across its distributed sites and mobile staff in the UK. The rollout was driven by the IT and network operations team to centralize monitoring, reduce diagnostic time, and limit the need for on site troubleshooting. Progress WhatsUp Gold was configured to deliver device discovery and topology mapping, real time performance dashboards, and alerting workflows to support incident triage and network fault isolation. Configuration emphasized consolidated dashboards and automated notification rules to enable rapid fault identification and remote diagnostics consistent with Network Management and Monitoring best practices. The solution was selected and installed via long term reseller NetDEF, and operational ownership was assigned to the charity's network operations team with direct handoff to the helpdesk for first line incident handling. Progress WhatsUp Gold provided a single pane of glass for monitoring across the charity's distributed estate and mobile worker connectivity. Governance centered on central monitoring ownership and integration of alert streams into helpdesk processes, enabling the support organization to escalate fewer incidents to on site interventions. The deployment produced faster fault identification, reduced diagnostic time, avoided on site visits, and delivered lower support costs for the charity's helpdesk. |
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Buyer Intent: Companies Evaluating NetDEF Services
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