Tokyo, 135-6033,
Japan
NTT Data
NTT Data, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. NTT Data collaboration with software players such as SAP, Infor and NTT Group empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight | Insight Source |
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Utilities | 10000 | $3.9B | Switzerland | SAP | SAP S/4 HANA | ERP Financial | 2020 | In 2020, BKW Energie implemented SAP S/4 HANA as an ERP Financial major release upgrade to version 1709 FPS01, establishing SAP S/4 HANA as the central ERP Financial application across its product divisions. The program was executed as a focused major release upgrade rather than a broad feature expansion, with the stated objective of creating a stable, process integrated foundation for subsequent projects. The implementation scope included SAP S/4 HANA Major Release Upgrade 1709 FPS01 and complementary SAP modules such as SAP BW, SAP BO and SAP Fiori. The project prioritized a minimal viable innovation set, expanding existing futureERP test cases, developing reusable templates and reusable test scenarios, and configuring process templates to increase reusability for future release rollouts. Operational delivery was arranged around a multinational project team of more than 150 participants drawn from four countries, with internal SAP specialists and key users alongside external experts. The project planned over 1,500 project hours for the team and reached go-live after approximately 1,200 project hours. Integration scope explicitly covered around 40 external systems that exchange data with the SAP landscape via interfaces, positioning SAP S/4 HANA as the central transactional and reporting backbone across BKW’s product divisions. Project governance was led by an overall project manager from itelligence AG with implementation partner involvement from NTT DATA Business Solutions, and itelligence supplied experienced release specialists familiar with prior SAP releases. The program enforced strict change management, emphasized open communication to minimize errors, and executed a deliberate knowledge transfer to BKW staff, enabling inhouse operational ownership and template reuse for future upgrades. Outcomes documented by the client include an on time go-live, a 30 percent reduction in external costs and completion 30 percent below the original budget, improved system stability, and an optimal starting point for subsequent process integration projects. These results were achieved while limiting scope to necessary functional innovations and maintaining a tight project mandate and control model. | |
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Utilities | 10000 | $3.9B | Switzerland | SAP | SAP BW (Business Warehouse) | Data Warehouse | 2020 | In 2020, BKW Energie implemented SAP BW (Business Warehouse) as the Data Warehouse component of a SAP S/4HANA major release upgrade to 1709 FPS01. The upgrade was executed under the company futureERP program and ran with over 150 project participants across four countries, operating on a compressed six month timeline to go-live. SAP BW (Business Warehouse) was deployed alongside SAP S/4HANA, SAP BusinessObjects and SAP Fiori, positioned as the central analytical and reporting layer. Configuration work emphasized reusable templates and the expansion of existing test scenarios from the futureERP initiative, with a focus on process-integrated reporting and repeatable artifacts to accelerate subsequent release introductions. The implementation integrated SAP BW with approximately 40 external systems via interfaces, aligning transactional feeds and reporting datasets so product divisions across BKW could consume unified analytics. The technical approach tied data flows and modeling in SAP BW to the S/4HANA release change, ensuring consistency between the transactional ERP layer and the Data Warehouse layer. The rollout was delivered with implementation partners NTT Data and itelligence, with Michael Ostertag from itelligence acting as overall project manager and a dedicated BKW applications team handling knowledge transfer. Governance emphasized strict change management, close cross-functional collaboration, and deliberate transfer of skills to the internal team to reduce external dependency. Stated program outcomes include completion on schedule, a 30 percent reduction in external costs versus estimates, measurable improvement in system stability and an optimal starting point for future process integration and release activities. The project limited scope to innovations required for immediate operations while producing reusable configuration and test assets for future projects. | |
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Utilities | 10000 | $3.9B | Switzerland | SAP | SAP Business Objects XI R3.1 | Analytics and BI | 2020 | In 2020, BKW Energie implemented SAP Business Objects XI R3.1 as part of a coordinated SAP S/4HANA Major Release Upgrade to version 1709 FPS01. The deployment targeted Analytics and BI capabilities to centralize reporting and analysis across BKW product divisions. The SAP Business Objects XI R3.1 implementation was configured alongside SAP S/4HANA, SAP BW and SAP Fiori, with testing templates and reusable test scenarios extended from the prior futureERP workstream. Functional workstreams emphasized BI platform services, enterprise reporting and scenario reuse to reduce effort for subsequent release introductions and to standardize reporting configuration. Architecturally the program integrated SAP Business Objects XI R3.1 into a core SAP landscape that included around 40 external systems connected via interfaces, supporting cross product division processes and operations across four countries. The rollout engaged more than 150 project participants including internal SAP specialists and key users, and the operational scope covered ICT and business department consumption of centralized analytics. NTT Data and itelligence provided implementation resources and overall project management, with governance measures that included strict change management, open communication and structured knowledge transfer to the BKW team. The program reached go live after approximately 1,200 project hours, was completed on time and delivered a 30 percent reduction in external costs versus estimates, while improving system stability and creating an optimized baseline for future SAP projects. | |
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Life Sciences | 800 | $200M | United Kingdom | SAP | SAP ERP ECC 6.0 | ERP Financial | 2013 |
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Transportation | 6057 | $2.4B | Australia | SAP | SAP CRM | CRM | 2014 |
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Construction and Real Estate | 6250 | $2.6B | United States | Infor | Infor BPCS | Manufacturing ERP | 2015 |
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Manufacturing | 288 | $200M | Japan | NTT Group | NTT DATA Biz Project-Space | Project Portfolio Management | 2016 |
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Manufacturing | 1800 | $500M | United States | SAP | SAP S/4 HANA | ERP Financial | 2017 |
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Manufacturing | 1950 | $480M | United Kingdom | SAP | SAP S/4 HANA | ERP Financial | 2019 |
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Buyer Intent: Companies Evaluating NTT Data Services
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