Dubai, 22725,
United Arab Emirates
Peniel Technology
Peniel Technology, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. Peniel Technology collaboration with software players such as Elatesoft empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
| Reseller and SI | Vendor | Application | Category | Market |
|---|---|---|---|---|
| Peniel Technology | Elatesoft | Elate CRM | CRM | CRM |
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight | Insight Source |
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Acacia Medical Center United Arab Emirates | Healthcare | 35 | $3M | United Arab Emirates | Elatesoft | Elate CRM | CRM | 2023 | In 2023 Acacia Medical Center United Arab Emirates implemented Elate CRM, deploying the CRM to centralize patient and customer records, billing, and financial tracking across its UAE clinics. The engagement was executed by Peniel Technology and documented as a success story highlighting tighter integration with existing billing systems. The Elate CRM deployment focused on configuration of patient/customer record management, billing and invoice workflows, and financial tracking and reporting capabilities. Configuration work included form and data model alignment for clinical and billing data, role based access for clinic staff, and built in reporting workflows to support more accurate reconciliation and operational visibility. Integrations emphasized tighter connectivity between Elate CRM and the center's existing billing systems to consolidate financial data and streamline reporting across clinic sites in the United Arab Emirates. Integration work was scoped to support consolidated patient billing records and faster, more accurate reporting across operational units. Governance and rollout were managed by Peniel Technology with alignment of billing and finance workflows to the new CRM, and published outcomes reported improved billing accuracy and operational efficiency along with faster, more accurate reporting. Elate CRM serves as the central CRM for billing, patient records, and financial tracking for Acacia Medical Center United Arab Emirates. | |
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Mirka Trade United Arab Emirates | Oil, Gas and Chemicals | 25 | $10M | United Arab Emirates | Elatesoft | Elate CRM | CRM | 2023 | In 2023 Mirka Trade United Arab Emirates implemented Elate CRM, a CRM application, to centralize lead management and increase sales pipeline visibility across its trading operations in Dubai. The deployment focused on supporting sales and trading functions to accelerate deal progression and standardize reporting. The implementation configured core Elate CRM capabilities including lead management, opportunity pipeline configuration, sales stage workflows, and automated reporting dashboards to support sales execution. Standard CRM workflows were established to move leads into opportunities, track pipeline stages, and produce recurring sales reports and dashboards for management visibility. Peniel Technology acted as the local VAR and delivered implementation and go live services including configuration, user onboarding, and operational handover across the Dubai trading site. The case study reports faster deal closure, improved conversion rates, measurable sales productivity gains, and higher annual turnover following the Elate CRM deployment. |
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Buyer Intent: Companies Evaluating Peniel Technology Services
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