RCG Global Services
99 Wood Avenue South, 9th Floor,
Iselin, 8830, NJ,
United States
Iselin, 8830, NJ,
United States
1 732-744-3500
Professional Services
RCG Global Services
List of Software Implementations where RCG Global Services is Reseller or System Integrator
RCG Global Services, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. RCG Global Services collaboration with software players such as Temenos empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
RCG Global Services is a Reseller or SI for the following software solutions:
| Reseller and SI | Vendor | Application | Category | Market |
|---|---|---|---|---|
| RCG Global Services | Temenos | Temenos Digital Onboarding | Digital Banking | ERP Services and Operations |
| RCG Global Services | Temenos | Temenos Infinity | Digital Banking | ERP Services and Operations |
List of Software Implementations where RCG Global Services is a Reseller or SI
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight |
|---|---|---|---|---|---|---|---|---|---|---|
 |
MidWestOne Bank | Banking and Financial Services | 802 | $490M | United States | Temenos | Temenos Digital Onboarding | Digital Banking | 2024 |
In 2024 MidWestOne Bank implemented Temenos Digital Onboarding as a SaaS deployment on AWS to accelerate retail depository account opening within its Digital Banking operations in North America. The project focused explicitly on customer onboarding and account origination workflows across retail channels.
Temenos Digital Onboarding leveraged the Journey Manager capability to centralize onboarding journeys and orchestrate account origination, configuring digital application flows to reduce friction and streamline verification steps. The bank reduced application time to an average of two minutes and realized a significant increase in digital account openings as part of the deployment.
RCG Global Services served as the implementation partner, overseeing the SaaS on AWS deployment and the configuration of onboarding workflows and journey orchestration. Operational coverage emphasized retail depository account opening, with priority on improving mobile adoption and conversion across the North America footprint.
Governance for the initiative emphasized standardized onboarding processes and orchestration of customer journeys to shift manual tasks into automated online flows, supporting operational efficiency. Temenos and the implementation partner reported higher conversion, greater mobile adoption and improved operational efficiency as outcomes of the Temenos Digital Onboarding deployment.
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MidWestOne Bank | Banking and Financial Services | 802 | $490M | United States | Temenos | Temenos Infinity | Digital Banking | 2022 |
In 2022 MidWestOne Bank selected Temenos Infinity for Digital Banking. The bank subsequently leveraged Temenos Digital Onboarding as a SaaS deployment running on AWS and went live in November 2023 with implementation support from RCG Global Services.
The implementation focused on digital account opening and automated onboarding capabilities within Temenos Infinity, including upfront customer profiling, auto-decisioning workflows and automated handling of unqualified applicants to route them to branch channels. Configuration emphasized an out-of-the-box deployment with controls for bank-led customization and operational usability so back office teams could manage application decisioning without an in-house development team.
Integration work included API connectivity to the bank core and the integration of a third-party identity verification service into the onboarding flow, enabling automated verification as part of account opening. Operational scope covered retail, small business and commercial customer acquisition across MidWestOne Bank branches in Iowa, Minnesota, Wisconsin and Colorado, and impacted front-line bankers, operations and digital channels.
Governance and rollout were supported by RCG Global Services with a phased expansion plan to add banker referral functionality and additional product lines. Reported outcomes from the deployment include online account openings more than doubling and online accounts contributing 8 percent of the bank portfolio, two-thirds of applications coming from mobile devices, over 90 percent of applications decided automatically, more than 60 hours of manual work saved through automations, application to decision times reduced from about 15 minutes to approximately 2 minutes, and time to new account funding reduced from 2 to 3 days to around 4.5 minutes. MidWestOne also cited rapid vendor support response as part of ongoing operational governance.
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IT Decision Makers and Key Stakeholders at RCG Global Services
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Buyer Intent: Companies Evaluating RCG Global Services Services
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RCG Global Services System Integrator / VAR Profile
RCG Global Services is a system integrator and technology consulting firm headquartered in Iselin, United States, with approximately 20 employees and annual revenues of $2M.
RCG Global Services implements and supports enterprise applications across markets such as ERP Services and Operations.
APPS RUN THE WORLD tracks 2 verified RCG Global Services software implementations across industries and regions, including: MidWestOne Bank where RCG Global Services implemented Temenos Digital Onboarding, and MidWestOne Bank where RCG Global Services implemented Temenos Infinity.
RCG Global Services has a strategic VAR/SI partnership with Temenos, backed by verified deployments.
Independent Software Vendors (ISVs) can boost their ecosystem by identifying existing RCG Global Services partnerships, building strong channel relationships, and forging strategic implementation alliances to expand customer reach and accelerate adoption.
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