Houston, 77042, TX,
United States
Shaw Systems
Shaw Systems, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. Shaw Systems collaboration with software players such as ACI Worldwide empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
| Reseller and SI | Vendor | Application | Category | Market |
|---|---|---|---|---|
| Shaw Systems | ACI Worldwide | ACI Speedpay | Payment Processing | ERP Financial Management |
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight | Insight Source |
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Gateway Financial Solutions | Banking and Financial Services | 100 | $24M | United States | ACI Worldwide | ACI Speedpay | Payment Processing | 2020 | In 2020, Gateway Financial Solutions integrated ACI Speedpay in a Payments deployment with Shaw Systems to streamline auto-loan collections across its United States operations. The initiative concentrated on enabling multi-channel payments through IVR, web and mobile channels to support both collector-initiated and consumer self-service payment flows. The implementation leveraged ACI Speedpay collections functionality together with IVR and web mobile payment modules to accept debit, ACH and call-center payments. Configuration work focused on payment acceptance rules, payment posting orchestration and alignment of payment workflows with Shaw Systems loan-servicing to ensure payments were reflected in servicing records. Integration architecture connected ACI Speedpay to Shaw Systems loan-servicing to enable collector-initiated payment captures and consumer-initiated payments with timely posting to loan accounts. The integration supported call center agent workflows and automated IVR sessions to capture payments and record promises to pay, preserving operational continuity between payments and servicing systems. Governance centered on coordinating collections, call center and payments operations, with Shaw Systems acting as the servicing transaction system and ACI Speedpay as the payments processing layer. Rollout prioritized auto-loan portfolios in the United States and included operational handoffs, updated collections workflows and monitoring to manage promise-to-pay tracking. Outcomes reported from the implementation include a 58% increase in collector-initiated dollars and a halving of broken-promise rates, indicating improved collector effectiveness and promise adherence. ACI Speedpay served as the multi-channel payments infrastructure in this Payments integration, enabling streamlined collections operations alongside Shaw Systems loan-servicing. |
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Buyer Intent: Companies Evaluating Shaw Systems Services
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