Scottsdale, 85260, AZ,
United States
Symmetry Software
Symmetry Software, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. Symmetry Software collaboration with software players such as SAP, IBM and empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight | Insight Source |
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Royal Cup | Consumer Packaged Goods | 848 | $360M | United States | SAP | SAP HANA | Database Management | 2019 | ||
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Royal Cup | Consumer Packaged Goods | 848 | $360M | United States | IBM | IBM iSeries | Application Hosting and Computing Services | 2019 | In 2019, Royal Cup engaged Symmetry Software to migrate its SAP environment into a hosted IBM iSeries deployment under the Application Hosting and Computing Services category. Symmetry delivered an IBM iSeries hosted platform and then transitioned the SAP landscape to SAP HANA while providing SAP Basis Support and Managed Services. The IT organization of eight supporting roughly 800 users across 32 states drove the decision to move away from costly on-premise hardware refresh. The implementation centered on IBM iSeries hosting and SAP HANA operations, with Symmetry Software operating SAP Basis administration, security configuration, and ongoing managed services. Functional scope included support for manufacturing, wholesale distribution, financial leasing, field service operations and preparations for expanded e-commerce capabilities within the SAP environment. Configuration work addressed performance tuning, platform hardening and operational monitoring consistent with Application Hosting and Computing Services. Integrations were executed across the SAP landscape and other critical enterprise applications and data, with Symmetry provisioning hybrid cloud hosting options and SAP HANA Cloud operations as part of the migration path. The deployment sequence began with Symmetry moving Royal Cup onto its hosted IBM iSeries platform, followed by a transition to SAP HANA to meet SAP support timelines. Symmetry provided a combined application and infrastructure managed delivery model to centralize operational ownership. Governance was structured so Symmetry Software acted as an extension of Royal Cup IT, supplying SAP Basis support and managed services that aligned with internal change control and operational procedures. The arrangement shifted day to day operational responsibilities to the managed services provider, while Royal Cup retained strategic IT governance and prioritization authority. Rollout coordination emphasized minimal disruption to business units and continuity for the companys multi-faceted operations. Explicit outcomes noted by Royal Cup included dramatic improvements in SAP performance and security and the internal IT team redirecting focus toward strategic initiatives. The migration decision was also driven by avoidance of high capital costs for on-premise hardware refresh, and Symmetry continues to support ongoing SAP operations through its hosting and managed services model. |
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Buyer Intent: Companies Evaluating Symmetry Software Services
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