Perth, 6000, WA,
Australia
Synergy
Synergy, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. Synergy collaboration with software players such as Infor, IBM and empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight |
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Cox and Company, Inc. | Manufacturing | 200 | $100M | United States | Infor | Infor VISUAL | Manufacturing ERP | 2018 |
In 2018, Cox and Company, Inc. implemented Infor VISUAL as its Manufacturing ERP to standardize core production and operational workflows. The deployment runs Infor VISUAL version 6.4 and supports 48 named application users, with Synergy retained as the implementation partner and integrator for the project.
The implementation centers on three explicit modules, VISUAL Enterprise VE, VISUAL Time & Attendance VTA, and VISUAL Quality VQ. VISUAL Enterprise was configured to support shop floor control, material requirements planning, and order management workflows, VISUAL Time & Attendance was instrumented for workforce time capture and attendance tracking tied to production labor costing, and VISUAL Quality was configured to manage inspections, nonconformance tracking, and quality record retention.
Operational coverage focused on manufacturing operations, shop floor supervision, quality assurance, and the HR adjacent timekeeping function, aligned to the companys 200 employee base with 48 active users on the application. Deployments and role-based access were scoped to production supervisors, planners, quality engineers, and timekeepers, reflecting Manufacturing ERP functional segmentation between production control, quality management, and workforce time systems.
Synergy led the implementation methodology, delivering configuration, user acceptance testing oversight, and a phased rollout with training for shop floor and office users. Governance practices established data stewardship and change control for bills of materials, routing, and quality master data to sustain operational hygiene in the new Infor VISUAL environment.
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Federal Electronics | Manufacturing | 150 | $12M | United States | Infor | Infor VISUAL | Manufacturing ERP | 2010 |
In 2010, Federal Electronics implemented Infor VISUAL as its Manufacturing ERP to standardize operations for its Cranston, Rhode Island electronics manufacturing site. The deployment targeted a vertically integrated electronic manufacturing service provider that handles advanced PCB assemblies, cable and wire harness assemblies, fiber optic interconnects and system level assemblies for domestic OEMs.
Infor VISUAL was configured to deliver core Manufacturing ERP capabilities including production and job scheduling, shop floor control and status visibility, quality management workflows, customer service order visibility, and back office accounting integration. The application provided real-time job-level visibility and scheduling functionality that surfaced exceptions and sequencing conflicts, enabling operational triage and prioritized execution on the shop floor.
The VISUAL implementation was executed with systems integrator Synergy and rolled out across manufacturing, quality, customer service and finance functions at the Cranston site, supporting over 40 customer programs. Operational scope emphasized work-in-progress visibility and scheduling governance rather than broad multi-site orchestration, aligning system use to high mix, low volume production flows.
Governance changes centered on instituting problem-first workflows driven by VISUAL visibility, enabling managers to identify root causes and apply corrective actions without disrupting unaffected processes. Outcomes documented by the company include immediate productivity improvements across customer service, manufacturing floor control, quality and accounting, faster customer response through real-time job information, and improved shop floor decision making through visible scheduling and status dashboards.
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HarcoSemco, LLC | Manufacturing | 250 | $50M | United States | Infor | Infor VISUAL | Manufacturing ERP | 2015 |
In 2015, HarcoSemco, LLC deployed Infor VISUAL as its Manufacturing ERP, engaging Synergy to support the implementation and configuration. The deployment centered on operational control of production and procurement, with explicit responsibility for timely release of work orders to the shop floor and release of purchase orders to suppliers for both inventory and non inventory items.
Configuration work emphasized core Manufacturing ERP capabilities, including MRP and production scheduling, shop floor control, purchasing and inventory control. HarcoSemco maintained the planning data elements within Infor VISUAL to support planning and buying in proper lot sizes, and the system was used to enforce predetermined monthly inventory targets as part of material planning.
Operational coverage included production supervision, production managers, business unit managers, purchasing planners and contract administrators, who used Infor VISUAL for material status visibility and production planning coordination. Synergy configured release workflows and planning parameters to align buy and build decisions with the companys monthly inventory targets and lot size rules.
Governance and process changes focused on formalizing the release of work orders and purchase orders, ongoing maintenance of planning master data inside Infor VISUAL, and regular cross functional reviews between planners, supervisors and contract administrators to address material availability and contract-related material reviews.
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Manufacturing | 150 | $15M | United States | Infor | Infor VISUAL | Manufacturing ERP | 2010 |
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Manufacturing | 225 | $28M | United States | Infor | Infor VISUAL | Manufacturing ERP | 2014 |
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Oil, Gas and Chemicals | 34000 | $14.7B | Switzerland | IBM | IBM Cognos Business Intelligence | Analytics and BI | 2015 |
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Buyer Intent: Companies Evaluating Synergy Services
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