Espoo, 2150,
Finland
TietoEVRY
TietoEVRY, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. TietoEVRY collaboration with software players such as Microsoft empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight | Insight Source |
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Distribution | 622 | $115M | Denmark | Microsoft | Microsoft Dynamics 365 Sales | Sales Automation,Sales Engagement | 2024 | In 2024, Caljan partnered with Tietoevry Tech Services to implement Microsoft Dynamics 365 Sales, focusing on the Sales Automation,Sales Engagement category as part of a broader shift to a cloud-based ERP and operational environment. The engagement frames Microsoft Dynamics 365 Sales as the focal sales automation and engagement layer within a multi-application Dynamics 365 deployment across Caljan operations. The implementation scope includes Dynamics 365 Finance, Dynamics 365 Supply Chain Management, Microsoft Dynamics 365 Sales, Customer Service, Marketing, and Dynamics 365 Field Service. Configuration work emphasizes out-of-the-box capabilities where possible, standard CRM sales automation workflows, sales engagement tooling, order-to-cash orchestration, inventory and supply chain planning features, and field service scheduling and dispatch functionality to support distribution and telescopic conveyor operations. Deployment is cloud-first, leveraging Microsoft cloud infrastructure to provision a unified Dynamics 365 estate across Caljan sites and jurisdictions, with iterative releases and consistent configuration patterns managed by Tietoevry Tech Services. The project is positioned to support global growth and centralized operational processes while enabling ongoing system improvements under a managed services model. Governance and delivery follow Tietoevry’s iterative implementation approach, prioritizing out-of-the-box solutions, standardized configuration, and continuous improvement cycles. Stated project objectives include streamlining processes, lowering total costs, ensuring scalability for growth, and establishing a unified and efficient system, and the partnership is framed by Caljan leadership as a strategic step to propel digitalization and support expansion goals. | |
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Distribution | 622 | $115M | Denmark | Microsoft | Microsoft Dynamics 365 Marketing | Marketing Automation | 2024 | In 2024, Caljan implemented Microsoft Dynamics 365 Marketing as part of a broader cloud-based Microsoft Dynamics 365 deployment led by Tietoevry Tech Services. The program is positioned within a single cloud ERP and application environment and is configured to run alongside Dynamics 365 Finance, Dynamics 365 Supply Chain Management, Sales and Customer Service, Marketing, and Dynamics 365 Field Service across all Caljan operations. Caljan implemented Microsoft Dynamics 365 Marketing, categorized as Marketing Automation, to standardize campaign orchestration, lead scoring and nurturing, audience segmentation, multi-channel execution, and marketing analytics. The Marketing Automation deployment focuses on out-of-the-box configuration and iterative configuration cycles, aligning marketing workflows with sales engagement and service touchpoints to support lead-to-revenue processes. Integration architecture leverages native Dynamics 365 connectivity within the Microsoft cloud, enabling synchronized customer and transactional data flows between Marketing and Finance, Supply Chain, Sales, Customer Service, and Field Service modules. This approach establishes a unified customer lifecycle record and supports cross-functional processes for marketing-driven demand capture, sales follow up, service-driven insights, and operational planning across Caljan operations. Governance and rollout are driven by Tietoevry Tech Services using a consistent, iterative implementation model and cloud-first tooling, with managed services planned for ongoing system improvements. The project objectives are explicit, they aim to streamline processes, lower total costs, ensure scalability for growth, establish a unified and efficient system, and reduce reliance on legacy systems. | |
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Distribution | 622 | $115M | Denmark | Microsoft | Microsoft Dynamics 365 Field Service | Field Service Management | 2024 | In 2024 Caljan engaged Tietoevry Tech Services to implement Microsoft Dynamics 365 Field Service as part of a broader Microsoft Dynamics 365 suite rollout. The Microsoft Dynamics 365 Field Service deployment is identified within the Field Service Management category and is delivered alongside Dynamics 365 Finance, Dynamics 365 Supply Chain Management, Dynamics 365 Sales, Customer Service, and Marketing to create a unified cloud ERP and operational environment. Implementation scope covers all Caljan operations and targets core service and distribution workflows. Functional configuration emphasizes standard Field Service Management capabilities including work order and service scheduling, mobile technician enablement, parts and inventory visibility tied to supply chain processes, and service agreement and preventative maintenance workflows. The program uses out of the box Dynamics 365 capabilities as the baseline, with iterative configuration cycles to align standard functionality to Caljan business processes. Architecturally the project is a cloud first Dynamics 365 deployment, consolidating finance, supply chain, CRM and field service data into a single Dynamics 365 footprint to enable unified master data and transactional flows. Integrations are scoped within the Dynamics 365 stack, connecting Finance and Supply Chain Management with Field Service, Sales, Customer Service and Marketing to ensure operational continuity between order capture, inventory fulfillment and on site service execution. Governance and delivery follow a joint Caljan and Tietoevry Tech Services model, emphasizing consistent, iterative implementation and ongoing system improvements. Tietoevry Tech Services is positioned as the implementation and managed services partner, applying standardized deployment patterns and cloud technology throughout the project lifecycle to support predictable updates and scalability. Explicit project objectives include streamlining processes, lowering total cost of ownership, ensuring scalability for growth and establishing a unified and efficient system landscape while reducing reliance on older systems. Microsoft Dynamics 365 Field Service is a central element of the suite approach to operationalize field service and service logistics within Caljan’s global distribution operations. | |
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Distribution | 622 | $115M | Denmark | Microsoft | Microsoft Dynamics 365 Supply Chain Management | Supply Chain Management | 2024 |
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Distribution | 622 | $115M | Denmark | Microsoft | Microsoft Dynamics 365 Customer Service | Customer Support | 2024 |
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