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● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

TTC Global
Location
Shed 19 Princes Wharf, Auckland Central,
Auckland, 1010,
New Zealand
Phone
64 9 948 2225
Artw Industry
Professional Services
Employee
Revenue

TTC Global

List of Software Implementations where TTC Global is Reseller or System Integrator

TTC Global, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. TTC Global collaboration with software players such as Genesys empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.

TTC Global is a Reseller or SI for the following software solutions:
Reseller and SI Vendor Application Category Market
TTC Global Genesys Genesys Cloud CX Call Center CRM
List of Software Implementations where TTC Global is a Reseller or SI
Logo Customer Industry Empl. Revenue Country Vendor Product Category When Insight
Suntory Oceania Consumer Packaged Goods 1500 $3.7B Australia Genesys Genesys Cloud CX Call Center 2024
In 2024, Suntory Oceania implemented Genesys Cloud CX as its Call Center platform. The program targeted Route to Market and digital enablers efforts within Australia, concentrating on centralized contact handling for customer care and trade support. Genesys Cloud CX was configured to deliver core cloud contact center capabilities aligned with Call Center functional workflows, including omnichannel routing, interactive voice response, automatic call distribution, and real time reporting and dashboards. The implementation emphasized configuration of contact routing logic, queue management, and analytics instrumentation to support operational contact center functions. TTC Global served as the implementation partner for the engagement, driving integration workstreams that linked Genesys Cloud CX with the broader digital stack referenced in program artifacts, specifically SAP Commerce, Emarsys, SAP C4C, and the MySH platform. Integrations focused on exchanging customer context and routing signals to unify front line engagement across commerce and marketing systems. Governance was structured around a test lead model, with dedicated Test Lead coverage for telephony and Route to Market digital enablers coordinating TTC Global and internal teams. Rollout sequencing followed staged functional and telephony testing cycles, with formal handoffs into operational teams for day to day contact center support.
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IT Decision Makers and Key Stakeholders at TTC Global
First Name Last Name Title Function Department Email Phone
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Buyer Intent: Companies Evaluating TTC Global Services

ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating TTC Global software implementations. Gain ongoing access to real-time prospects and uncover hidden opportunities.
Logo Company Industry Employees Revenue Country Evaluated
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TTC Global System Integrator / VAR Profile

TTC Global is a system integrator and technology consulting firm headquartered in Auckland, New Zealand, with approximately 400 employees and annual revenues of $70M.

TTC Global implements and supports enterprise applications across markets such as CRM.

APPS RUN THE WORLD tracks 1 verified TTC Global software implementations across industries and regions, including: Suntory Oceania where TTC Global implemented Genesys Cloud CX.

TTC Global has a strategic VAR/SI partnership with Genesys, backed by verified deployments.

Independent Software Vendors (ISVs) can boost their ecosystem by identifying existing TTC Global partnerships, building strong channel relationships, and forging strategic implementation alliances to expand customer reach and accelerate adoption.

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