Levallois-perret, 92301,
France
Umanis
Umanis, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. Umanis collaboration with software players such as HCL Technologies empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight | Insight Source |
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Electricity of France | Utilities | 171862 | $151.0B | France | HCL Technologies | HCL Unica Campaign (formerly IBM Unica Campaign) | Marketing Automation | 2012 | In 2012, Electricity of France implemented HCL Unica Campaign (formerly IBM Unica Campaign) to support customer relationship management activities and targeted marketing programs. The deployment addressed Marketing Automation needs across EDF's CRM and marketing campaign operations, with HCL Technologies providing the application and Umanis serving as the systems integrator. The implementation included installing and configuring IBM EMM Unica 8.6 environments, design and implementation of data catalogs, and Unica development work such as models of marketing objects, technical sessions, and tracking returns. The project extended Unica capabilities with specific routing management modules for campaign flows, produced functional specifications to guide development and operations, and established an MCO support regime for analysis and resolution of anomalies and incidents. On the BI and integration side the engagement designed and implemented data integration flows using Informatica and Oracle Data Integrator, with Oracle 11g used for data modeling and preparation for reporting. Reporting architecture incorporated IBM Cognos 10, including Framework Manager modeling and Report Studio report development, plus a Cognos based reporting site to measure campaign performance. The technical stack included Unix korn shell scripting and Java components to orchestrate processing and technical sessions. Operational coverage centered on marketing and CRM teams, combining campaign orchestration in HCL Unica Campaign with centralized reporting and ongoing support processes. Governance activities focused on functional specification sign off, change control for campaign routing modules, and incident management through the MCO support model implemented by Umanis. |
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Buyer Intent: Companies Evaluating Umanis Services
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