Perafita, 4455-586,
Portugal
X
X, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. X collaboration with software players such as Intuit, Artificial Solutions and Oracle empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight | Insight Source |
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Professional Services | 2088 | $500M | United States | Intuit | Intuit Quickbooks Enterprise | ERP Financial | 2012 | ||
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Leisure and Hospitality | 2086 | $1.6B | Malta | Artificial Solutions | Artificial Solutions Teneo AI Platform | Chatbots and Conversational AI | 2017 | In 2017, Kindred implemented Artificial Solutions Teneo AI Platform to enable conversational wagering through customer-facing interfaces. The deployment uses Artificial Solutions Teneo AI Platform within the Chatbots and Conversational AI category to interpret natural language betting requests such as "Put a tenner on a 3-0 City win" and to drive downstream wagering actions. The implementation centers on Natural Language Interaction capabilities, including natural language understanding, intent classification, entity extraction, dialog management, slot filling, and clarification prompts. Artificial Solutions Teneo AI Platform is configured to ask follow up questions when user input is ambiguous, and to manage confirmation flows prior to transaction execution. Operationally the solution is exposed on customer channels, supporting voice driven input and conversational text interactions, and it is integrated with Kindred wagering and account systems to place bets and maintain customer context across a session. The scope of impact is customer engagement and core wagering transaction flows, with conversational logic layered to handle verification prompts and transactional orchestration. Governance for the implementation emphasizes conversational validation and clarification workflows to reduce ambiguous orders, and the system design embeds dialog control to enforce confirmation before bet placement. The narrative focuses on the use of Artificial Solutions Teneo AI Platform for Chatbots and Conversational AI to directly enable wagering business functions at Kindred. | |
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Communications | 2056 | $465M | United States | Intuit | Intuit Quickbooks Enterprise | ERP Financial | 2012 | ||
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Education | 2000 | $400M | United States | Oracle | Oracle PeopleSoft ERP | ERP Financial | 2016 |
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Professional Services | 2000 | $250M | Netherlands | Genesys | Genesys PureConnect Platform | Call Center,Customer Experience | 2015 |
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Banking and Financial Services | 2000 | $338M | United States | Intuit | Intuit Quickbooks Enterprise | ERP Financial | 2012 |
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Education | 2000 | $260M | United States | Intuit | Intuit Quickbooks Enterprise | ERP Financial | 2005 |
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Healthcare | 2000 | $172M | United States | Intuit | Intuit Quickbooks Enterprise | ERP Financial | 2011 |
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Manufacturing | 2000 | $2.6B | United States | Intuit | Intuit Quickbooks Enterprise | ERP Financial | 2009 |
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Non Profit | 2000 | $200M | United States | Intuit | Intuit Quickbooks Enterprise | ERP Financial | 2004 |
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Buyer Intent: Companies Evaluating X Services
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