Perafita, 4455-586,
Portugal
X
X, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. X collaboration with software players such as Intuit, DigitalGenius and empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight | Insight Source |
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Construction and Real Estate | 360 | $56M | United States | Intuit | Intuit Quickbooks Enterprise | ERP Financial | 2012 | ||
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Government | 350 | $40M | United Kingdom | DigitalGenius | DigitalGenius AI Platform | Chatbots and Conversational AI | 2017 | In 2017, Aylesbury Vale District Council deployed the DigitalGenius AI Platform to augment its customer service channels. The implementation is classified in the Chatbots and Conversational AI category and was configured to automate high volume enquiries while ensuring escalation paths to human agents for complex cases. The deployment emphasized core conversational AI capabilities typical of Chatbots and Conversational AI, including intent classification, automated response generation, knowledge base driven answers, and conversational routing to staff. The DigitalGenius AI Platform was configured for continuous learning from real interactions, enabling the system to broaden the range of questions it can answer and support progressive automation of service tasks. Operational scope centered on customer facing functions across council services, using the platform to reduce repetitive workload and to reallocate staff time. The council reports that outputs from the DigitalGenius AI Platform were correlated with people management practices, providing flexibility to move staff around the organization and to prioritize employee time for more productive, customer focused activities. Governance incorporated iterative model training and human review workflows to maintain answer quality and to expand automated coverage in a controlled manner. Aylesbury Vale District Council continues to pilot broader automation use cases with the DigitalGenius AI Platform while retaining human in the loop oversight. | |
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Banking and Financial Services | 350 | $35M | United States | Intuit | Intuit Quickbooks Enterprise | ERP Financial | 2012 | ||
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Professional Services | 350 | $80M | United States | Intuit | Intuit Quickbooks Enterprise | ERP Financial | 2009 |
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Construction and Real Estate | 350 | $58M | United States | Intuit | Intuit Quickbooks Enterprise | ERP Financial | 2012 |
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Consumer Packaged Goods | 350 | $40M | United States | Intuit | Intuit Quickbooks Enterprise | ERP Financial | 2009 |
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Consumer Packaged Goods | 350 | $75M | United States | Intuit | Intuit Quickbooks Enterprise | ERP Financial | 2014 |
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Leisure and Hospitality | 350 | $61M | United States | Intuit | Intuit Quickbooks Enterprise | ERP Financial | 2014 |
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Media | 350 | $50M | United States | Intuit | Intuit Quickbooks Enterprise | ERP Financial | 2013 |
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Professional Services | 350 | $60M | United States | Intuit | Intuit Quickbooks Enterprise | ERP Financial | 2011 |
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Buyer Intent: Companies Evaluating X Services
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