Perafita, 4455-586,
Portugal
X
X, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. X collaboration with software players such as Intuit, Avaya and Five9 empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight | Insight Source |
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Professional Services | 333 | $64M | United States | Intuit | Intuit Quickbooks Enterprise | ERP Financial | 2013 | ||
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Non Profit | 330 | $50M | United States | Intuit | Intuit Quickbooks Enterprise | ERP Financial | 2008 | ||
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Transportation | 330 | $35M | Spain | Avaya | Avaya Contact Center Select | Call Center | 2014 | In 2014, MAN Truck & Bus Iberia deployed Avaya Contact Center Select to serve its Call Center operations across its regional service offices. The implementation was driven by a requirement for continuous telephony availability, a point emphasized by IT Manager Antonio Caballero who stated each office is a service point for end customers and the company cannot afford to break that connection. Avaya Contact Center Select was configured to deliver core call center functionality, including intelligent call routing, interactive voice response flows, agent desktop controls, and operational reporting aligned with Call Center category capabilities. The deployment used contact routing and skill-based distribution to standardize inbound voice handling and agent queuing across sites, and reporting modules were provisioned to support supervisor monitoring and queue management. Operational integration focused on aligning the Avaya Contact Center Select instance with the corporate telephony network and agent workstations to preserve uninterrupted customer voice service across MAN Truck & Bus Iberia offices. Governance and execution were managed by the internal IT organization under the IT manager, with a phased rollout approach across service points to minimize disruption and ensure telephony continuity. | |
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Professional Services | 321 | $107M | United States | Intuit | Intuit Quickbooks Enterprise | ERP Financial | 2009 |
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Professional Services | 320 | $52M | United States | Intuit | Intuit Quickbooks Enterprise | ERP Financial | 2012 |
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Utilities | 320 | $30M | United States | Intuit | Intuit Quickbooks Enterprise | ERP Financial | 2014 |
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Professional Services | 320 | $90M | United States | Five9 | Five9 Virtual Contact Center | Call Center | 2016 |
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Professional Services | 310 | $50M | United States | Intuit | Intuit Quickbooks Enterprise | ERP Financial | 2012 |
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Banking and Financial Services | 304 | $45M | United States | Intuit | Intuit Quickbooks Enterprise | ERP Financial | 2011 |
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Non Profit | 302 | $22M | United Kingdom | LiveOps | LiveOps | Call Center | 2015 |
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Buyer Intent: Companies Evaluating X Services
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