Perafita, 4455-586,
Portugal
X
X, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. X collaboration with software players such as IBM, Genesys and Intuit empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight | Insight Source |
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Professional Services | 560 | $200M | United States | IBM | IBM Watson Assistant | Chatbots and Conversational AI | 2017 | ||
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Professional Services | 1849 | $200M | Ireland | Genesys | Genesys PureCloud Platform | Call Center,Customer Experience | 2017 | Actavo Group implemented Genesys PureCloud Platform in 2017 to modernize its contact center and customer service functions, meeting an aggressive six-week operational readiness target. The Genesys PureCloud Platform deployment was chosen because it could be provisioned with staff fully trained and ready to go within the six-week timeframe, aligning with Actavo’s operational cadence for customer engagement. This implementation targeted Call Center,Customer Experience capabilities supporting front-line customer service teams. The deployment leveraged the cloud-hosted SaaS architecture of Genesys PureCloud Platform, using standard contact routing and omnichannel engagement capabilities alongside agent desktop tools and analytics typical of Call Center,Customer Experience solutions. Actavo configured centralized contact center management controls, role-based administration, queue and routing rules, and real-time reporting to support day-to-day operations and supervisor monitoring. Rollout emphasized rapid training and process standardization to operationalize new engagement workflows within weeks, establishing centralized governance over contact handling and escalation. As an explicit outcome Actavo gained greater control of contact center management and changed the way it communicates and engages with customers. | |
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Professional Services | 800 | $200M | United States | Intuit | Intuit Quickbooks Enterprise | ERP Financial | 2012 | ||
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Consumer Packaged Goods | 1700 | $200M | United States | Intuit | Intuit Quickbooks Enterprise | ERP Financial | 2013 |
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Education | 1000 | $200M | United States | Intuit | Intuit Quickbooks Enterprise | ERP Financial | 1993 |
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Non Profit | 800 | $200M | United States | Intuit | Intuit Quickbooks Enterprise | ERP Financial | 2014 |
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Education | 800 | $200M | United States | Intuit | Intuit Quickbooks Enterprise | ERP Financial | 2012 |
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Education | 800 | $200M | United States | Intuit | Intuit Quickbooks Enterprise | ERP Financial | 2011 |
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Education | 1132 | $200M | United States | Intuit | Intuit Quickbooks Enterprise | ERP Financial | 2011 |
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Education | 800 | $200M | United States | Intuit | Intuit Quickbooks Enterprise | ERP Financial | 2010 |
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Buyer Intent: Companies Evaluating X Services
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