Zensar Technologies
Office 3/1101, API TRIO Tower Al Barsha 1, Sh Zayed Rd,
Dubai, 112463,
United Arab Emirates
Dubai, 112463,
United Arab Emirates
971 4 399 9147
Professional Services
Zensar Technologies
List of Software Implementations where Zensar Technologies is Reseller or System Integrator
Zensar Technologies, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. Zensar Technologies collaboration with software players such as Salesforce, Oracle and empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
Zensar Technologies is a Reseller or SI for the following software solutions:
| Reseller and SI | Vendor | Application | Category | Market |
|---|---|---|---|---|
| Zensar Technologies | Guidewire | Guidewire Canvas | Insurance Claims Management | ERP Services and Operations |
| Zensar Technologies | Guidewire | Guidewire PolicyCenter | Insurance Policy Administration | ERP Services and Operations |
| Zensar Technologies | Guidewire | Guidewire BillingCenter | Insurance Billing Administration | ERP Services and Operations |
| Zensar Technologies | Guidewire | Guidewire InsuranceSuite | Insurance ERP | ERP Services and Operations |
| Zensar Technologies | Salesforce | Salesforce Energy & Utilities Cloud | Customer Support | CRM |
| Zensar Technologies | Oracle | Oracle Agile PLM | Product Lifecycle Management | PLM and Engineering |
List of Software Implementations where Zensar Technologies is a Reseller or SI
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight |
|---|---|---|---|---|---|---|---|---|---|---|
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Hawaii Gas | Utilities | 350 | $250M | United States | Salesforce | Salesforce Energy & Utilities Cloud | Customer Support | 2023 |
In 2023, Hawaii Gas implemented Salesforce Energy & Utilities Cloud for Customer Support, engaging Zensar Technologies as the implementation partner. The deployment targets Hawaii Gas’s utility, tank, and bottled gas customer segments across the state and centers on modernizing customer-facing processes while centralizing customer data.
The implementation of Salesforce Energy & Utilities Cloud includes configuration of account management and customer interaction tooling, automation of workflows, and expansion of analytics and reporting capabilities to support Customer Support operations. The platform configuration emphasizes automation for operational efficiency and resource management, and it elevates customer insights through consolidated customer profiles and reporting.
Zensar Technologies provided consulting-led implementation and integration services as a Salesforce Summit Partner, enabling the solution to integrate vital data from Hawaii Gas’s core applications and to orchestrate data flows between operational systems and the CRM. Operational coverage explicitly spans customer service and IT domains, aligning customer support workflows with broader business process optimization across Hawaii Gas’s service footprint.
Governance and operational oversight were described by Hawaii Gas leadership and IT management, with the implementation structured to streamline account management, focus interactions on retention and growth, and formalize analytics-driven workflows. Expected outcomes articulated by the project team include enhanced customer insights, streamlined account management tools, business retention and growth, enhanced focus on customer interactions, streamlined workflows, and improved analytics and reporting within the Customer Support category.
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Lotte Chemical | Oil, Gas and Chemicals | 4478 | $14.1B | South Korea | Oracle | Oracle Agile PLM | Product Lifecycle Management | 2014 |
In 2014 Lotte Chemical implemented Oracle Agile PLM as its Product Lifecycle Management platform for chemicals, polymers and pharmaceuticals, executing the program from January 2014 to December 2014 in partnership with Zensar Technologies. The implementation was positioned as an end to end Agile PLM deployment covering product change and project processes for commercial and R&D product lines.
The deployment included configuration and delivery of PC and PPM modules and development of OPLA functional reports, with business specifications authored to drive solution design. The project scope explicitly covered design of a change data model and automation for change management, configuration of document management and project management workflows, and creation of functional reports for OPLA.
Operational coverage extended to ROHA and LOTE sites where the program provided end user education, training and ongoing support for PLM operations. Business functions addressed by Oracle Agile PLM included change management, document management and project management across product development and associated operational teams.
Governance and delivery activities followed a structured lifecycle of requirements gathering, functional requirements specification, solution design, configuration, training and project documentation. Zensar Technologies is recorded as the implementation partner responsible for developing business specifications, configuring modules, and delivering training and support for the Oracle Agile PLM Product Lifecycle Management implementation.
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IT Decision Makers and Key Stakeholders at Zensar Technologies
| First Name | Last Name | Title | Function | Department | Phone | |
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Buyer Intent: Companies Evaluating Zensar Technologies Services
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Zensar Technologies software implementations. Gain ongoing access to real-time prospects and uncover hidden opportunities.
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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Zensar Technologies System Integrator / VAR Profile
Zensar Technologies is a system integrator and technology consulting firm headquartered in Dubai, United Arab Emirates, with approximately 10500 employees and annual revenues of $550M.
Zensar Technologies implements and supports enterprise applications across markets such as CRM and PLM and Engineering.
APPS RUN THE WORLD tracks 2 verified Zensar Technologies software implementations across industries and regions, including: Hawaii Gas where Zensar Technologies implemented Salesforce Energy & Utilities Cloud, and Lotte Chemical where Zensar Technologies implemented Oracle Agile PLM.
Zensar Technologies has a strategic VAR/SI partnership with Salesforce and Oracle, backed by verified deployments.
Independent Software Vendors (ISVs) can boost their ecosystem by identifying existing Zensar Technologies partnerships, building strong channel relationships, and forging strategic implementation alliances to expand customer reach and accelerate adoption.
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