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Hawaii Gas
Location
515 Kamakee St,
Honolulu, 96814, HI,
United States
Website
https://www.hawaiigas.com/
Phone
1 808-535-5900
Artw industry
Utilities
Employee
Revenue

Hawaii Gas Technographics

Hawaii Gas Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Hawaii Gas and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 350 Hawaii Gas employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Hawaii Gas has purchased the following applications: Adobe Connect for Audio Video and Web Conferencing in 2017, Adobe Acrobat Sign (formerly EchoSign, eSign & Adobe Sign) for Digital Signing in 2020, Salesforce Energy & Utilities Cloud for Customer Support in 2023 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Hawaii Gas is running and its propensity to invest more and deepen its relationship with Adobe Systems , Cisco Systems , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Hawaii Gas revenues, which have grown to $250.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Hawaii Gas intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Hawaii Gas Data, Technology Stack, and Enterprise Applications
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Adobe Systems Legacy Adobe Connect Audio Video and Web Conferencing Collaboration n/a 2017 2017
Audio Video and Web Conferencing Collaboration 2020 2020
Collaboration Collaboration 2016 2016
Collaboration Collaboration 2022 2022
Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Adobe Systems Legacy Adobe Acrobat Sign (formerly EchoSign, eSign & Adobe Sign) Digital Signing Content Management n/a 2020 2020
Digital Signing Content Management 2023 2023
Web Content Management Content Management 2013 2013
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Salesforce Legacy Salesforce Energy & Utilities Cloud Customer Support CRM Zensar Technologies 2023 2023
In 2023, Hawaii Gas implemented Salesforce Energy & Utilities Cloud for Customer Support, engaging Zensar Technologies as the implementation partner. The deployment targets Hawaii Gas’s utility, tank, and bottled gas customer segments across the state and centers on modernizing customer-facing processes while centralizing customer data. The implementation of Salesforce Energy & Utilities Cloud includes configuration of account management and customer interaction tooling, automation of workflows, and expansion of analytics and reporting capabilities to support Customer Support operations. The platform configuration emphasizes automation for operational efficiency and resource management, and it elevates customer insights through consolidated customer profiles and reporting. Zensar Technologies provided consulting-led implementation and integration services as a Salesforce Summit Partner, enabling the solution to integrate vital data from Hawaii Gas’s core applications and to orchestrate data flows between operational systems and the CRM. Operational coverage explicitly spans customer service and IT domains, aligning customer support workflows with broader business process optimization across Hawaii Gas’s service footprint. Governance and operational oversight were described by Hawaii Gas leadership and IT management, with the implementation structured to streamline account management, focus interactions on retention and growth, and formalize analytics-driven workflows. Expected outcomes articulated by the project team include enhanced customer insights, streamlined account management tools, business retention and growth, enhanced focus on customer interactions, streamlined workflows, and improved analytics and reporting within the Customer Support category.
Listing Management CRM 2024 2024
Marketing Automation CRM 2012 2012
Marketing Automation CRM 2018 2018
Sales Automation, CRM, Sales Engagement CRM 2021 2021
Tag Management CRM 2014 2014
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Apps Development PaaS 2024 2024
Transactional Email PaaS 2022 2022
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2012 2012
Application Hosting and Computing Services IaaS 2016 2016
Application Hosting and Computing Services IaaS 2024 2024
Content Delivery Network IaaS 2024 2024
Content Delivery Network IaaS 2022 2022
Content Delivery Network IaaS 2022 2022
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Identity and Access Management (IAM) CyberSecurity 2023 2023
Secure Email Gateways (SEGs) CyberSecurity 2017 2017
IT Decision Makers and Key Stakeholders at Hawaii Gas
First Name Last Name Title Function Department Email Phone
No data found
Show All Contacts
Apps Being Evaluated by Hawaii Gas Executives
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Hawaii Gas Technographics

Hawaii Gas is a Utilities organization based in United States, with around 350 employees and annual revenues of $250.0 million.

Hawaii Gas operates a diverse technology stack with applications such as Adobe Connect, Adobe Acrobat Sign (formerly EchoSign, eSign & Adobe Sign) and Salesforce Energy & Utilities Cloud, covering areas like Audio Video and Web Conferencing, Digital Signing and Customer Support.

Hawaii Gas has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Adobe Systems and Salesforce.

Hawaii Gas recently adopted applications including StoreRocket in 2024, Amazon Lambda in 2024 and Amazon EC2 in 2024, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Hawaii Gas’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Hawaii Gas’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Hawaii Gas technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.