Zing
5 Merchant Square,
London, W2 1AY,
United Kingdom
London, W2 1AY,
United Kingdom
44 80 8168-9464
Communications
Zing
List of Software Implementations where Zing is Reseller or System Integrator
Zing, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. Zing collaboration with software players such as Twilio empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
Zing is a Reseller or SI for the following software solutions:
| Reseller and SI | Vendor | Application | Category | Market |
|---|---|---|---|---|
| Zing | Twilio | Twilio Rich Communication Services | Collaboration | Collaboration |
List of Software Implementations where Zing is a Reseller or SI
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight |
|---|---|---|---|---|---|---|---|---|---|---|
 |
Fresha | Professional Services | 459 | $43M | United Kingdom | Twilio | Twilio Rich Communication Services | Collaboration | 2025 |
In 2025, Fresha deployed Twilio Rich Communication Services to enable RCS messaging for appointment confirmations and reminders on its beauty and wellness booking platform. The Twilio Rich Communication Services implementation was delivered as a Collaboration solution, with implementation partner Zing managing configuration and go live across Fresha’s customer engagement operations.
Configuration centered on message orchestration for appointment confirmations, automated reminders, and review solicitation workflows. The Twilio Rich Communication Services deployment implemented rich media templates, read receipts, suggested actions, and delivery reporting to support CRM-driven confirmation and tipping prompts.
Integrations linked Twilio Rich Communication Services directly to Fresha’s booking platform and CRM, extending operational coverage to customer service and operations teams across Europe. Zing handled environment provisioning, messaging template governance, and the operational handoff to Fresha’s engagement teams for ongoing message governance.
After going live in 2025, reported outcomes included a 41.3% read rate on appointment messages, a 6% increase in confirmations, a 7.1% rise in customer reviews and a 5.3% uplift in tipping, as reported by Twilio.
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IT Decision Makers and Key Stakeholders at Zing
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Buyer Intent: Companies Evaluating Zing Services
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Zing software implementations. Gain ongoing access to real-time prospects and uncover hidden opportunities.
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Zing System Integrator / VAR Profile
Zing is a system integrator and technology consulting firm headquartered in London, United Kingdom, with approximately 30 employees and annual revenues of $6M.
Zing implements and supports enterprise applications across markets such as Collaboration.
APPS RUN THE WORLD tracks 1 verified Zing software implementations across industries and regions, including: Fresha where Zing implemented Twilio Rich Communication Services.
Zing has a strategic VAR/SI partnership with Twilio, backed by verified deployments.
Independent Software Vendors (ISVs) can boost their ecosystem by identifying existing Zing partnerships, building strong channel relationships, and forging strategic implementation alliances to expand customer reach and accelerate adoption.
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