1-800-Flowers.com
Two Jericho Plaza, Suite 200,
Jericho, 11753, NY,
United States
Jericho, 11753, NY,
United States
1 516-237-6000
Retail
1-800-Flowers.com Technographics
1-800-Flowers.com Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by 1-800-Flowers.com and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 4000 1-800-Flowers.com employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that 1-800-Flowers.com has purchased the following applications: SAP BusinessObjects for Analytics and BI in 2009, Microsoft Azure Cloud Services for Application Hosting and Computing Services in 2016, SolarWinds Loggly for Application Performance Management in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems 1-800-Flowers.com is running and its propensity to invest more and deepen its relationship with SAP , Microsoft , Rackspace Technology or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing 1-800-Flowers.com revenues, which have grown to $1.83 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for 1-800-Flowers.com intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
1-800-Flowers.com Data, Technology Stack, and Enterprise Applications
Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP BusinessObjects | Analytics and BI | Analytics and BI | n/a | 2009 | 2009 | In 2009 1-800-Flowers.com implemented SAP BusinessObjects as its Analytics and BI solution. The deployment established SAP BusinessObjects as the central enterprise reporting and dashboarding layer for retail and commerce reporting needs. The SAP BusinessObjects environment delivered enterprise reporting, interactive dashboarding, scheduled batch reports and a semantic layer to support self service consumption and governed BI. Operational support activities documented for the environment included DB2 database administration and migrations, performance tuning, batch job management and transport control consistent with SAP Basis responsibilities. Integrations tied SAP BusinessObjects to the broader SAP estate and commerce stack, including SAP BW for data warehousing and reporting, SAP ERP for transactional reporting, SAP PI for integration orchestration, SAP SCM, EWM and SNC modules for supply chain visibility, and IBM WebSphere Commerce for storefront analytics. System monitoring and lifecycle interfaces were integrated with SAP Solution Manager for change management and system monitoring. Governance and operations were centered on SAP Solution Manager 7.0 and 7.1 capabilities, including work center administration, system monitoring, change management and LMDB population, supported by 24/7 AIX administration, PowerHA clustering and disaster recovery validation. Tooling referenced in operational runbooks included Wily Introscope for application performance monitoring and end to end trace analysis, reflecting an enterprise grade support model for SAP BusinessObjects and adjacent SAP systems. | |
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Data Warehouse | Analytics and BI |
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2009 | 2009 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Azure Cloud Services | Application Hosting and Computing Services | IaaS | n/a | 2016 | 2016 | ||
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2012 | 2012 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Database Management | IaaS |
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2004 | 2004 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Solarwinds | Legacy | SolarWinds Loggly | Application Performance Management | ITSM | n/a | 2017 | 2017 | In 2017, 1-800-Flowers.com deployed SolarWinds Loggly for Application Performance Management on its public website. SolarWinds Loggly was configured as the central log aggregation and search service for website traffic, application runtime logs, and error traces, providing a single repository for web-facing telemetry. The implementation emphasized core Application Performance Management capabilities, including centralized log collection, structured log parsing, real-time log streaming, saved searches and dashboards, and alerting workflows tied to anomalous error and exception patterns. Configuration work focused on ingest pipelines from web servers and the application stack, with parsing rules and dashboard views tailored to web transaction flows and error diagnostics. Operational ownership was assigned to web operations and application engineering, with Loggly instrumented to support incident investigation, root cause analysis, and ongoing monitoring of the website. The record connects 1-800-Flowers.com SolarWinds Loggly Application Performance Management to web operations and site reliability activities. | |
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Application Performance Management | ITSM |
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2004 | 2004 |
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Application Performance Management | ITSM |
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2013 | 2013 |
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IT Service Management | ITSM |
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2019 | 2019 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Audio Video and Web Conferencing | Collaboration |
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2017 | 2017 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
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Business Process Management | ERP Services and Operations |
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2020 | 2020 |
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Distribution ERP | ERP Services and Operations |
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2016 | 2016 |
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Retail Management | ERP Services and Operations |
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2009 | 2010 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Call Center | CRM |
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2021 | 2021 |
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Customer Analytics | CRM |
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2019 | 2019 |
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Customer Analytics | CRM |
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2011 | 2011 |
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Customer Data Platform | CRM |
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2021 | 2021 |
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Customer Engagement, Customer Loyalty | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Loyalty | CRM |
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2018 | 2018 |
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Customer Support | CRM |
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2016 | 2016 |
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Digital Advertising Platform | CRM |
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2014 | 2014 |
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Digital Advertising Platform | CRM |
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2012 | 2012 |
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Digital Advertising Platform | CRM |
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2016 | 2016 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Partner Relationship Management | CRM |
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2017 | 2017 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2017 | 2017 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
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Content Management | Content Management |
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2021 | 2021 |
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Digital Asset Management | Content Management |
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2016 | 2016 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
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Core HR | HCM |
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2015 | 2015 |
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Learning and Development | HCM |
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2016 | 2016 |
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Payroll | HCM |
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2015 | 2015 |
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Payroll | HCM |
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2015 | 2015 |
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Recruiting | HCM |
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2015 | 2015 |
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Recruiting, Applicant Tracking System | HCM |
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2016 | 2016 |
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Time and Attendance | HCM |
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2004 | 2004 |
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Workforce Management | HCM |
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2018 | 2018 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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eCommerce | eCommerce |
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2016 | 2016 |
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eCommerce | eCommerce |
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2022 | 2022 |
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Personalization and Product Recommendations | eCommerce |
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2020 | 2020 |
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Personalization and Product Recommendations | eCommerce |
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2021 | 2021 |
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Product Review Management | eCommerce |
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2019 | 2019 |
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ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
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ERP Financial | ERP Financial Management |
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2013 | 2014 |
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ERP Financial | ERP Financial Management |
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2014 | 2014 |
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Expense Management | ERP Financial Management |
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2017 | 2017 |
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Payment Processing | ERP Financial Management |
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2020 | 2020 |
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Payment Processing | ERP Financial Management |
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2020 | 2020 |
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Payment Processing | ERP Financial Management |
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2021 | 2021 |
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Payment Processing | ERP Financial Management |
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2021 | 2021 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Identity and Access Management (IAM) | CyberSecurity |
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2019 | 2019 |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2016 | 2016 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Operating System (OS) | PaaS |
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2004 | 2004 |
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Transactional Email | PaaS |
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2017 | 2017 |
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PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Project Portfolio Management | PPM |
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2020 | 2020 |
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SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
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Real-Time Transportation Visibility | SCM |
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2018 | 2018 |
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Supply Chain Management | SCM |
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2014 | 2014 |
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IT Decision Makers and Key Stakeholders at 1-800-Flowers.com
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by 1-800-Flowers.com Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD 1-800-Flowers.com Technographics
1-800-Flowers.com is a Retail organization based in United States,
with around 4000 employees and annual revenues of $1.83 billion.
1-800-Flowers.com operates a diverse technology stack with applications such as
SAP BusinessObjects, Microsoft Azure Cloud Services and SolarWinds Loggly,
covering areas like Analytics and BI, Application Hosting and Computing Services and Application Performance Management.
1-800-Flowers.com has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP, Microsoft and Solarwinds.
1-800-Flowers.com recently adopted applications including
Mirakl Marketplace Platform in 2022, Fastly in 2021 and Genesys Cloud CX in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of 1-800-Flowers.com’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates 1-800-Flowers.com’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete 1-800-Flowers.com technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.