AI Buyer Insights:

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

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● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

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● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

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● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

1 grid
Location
6 Wessex St,
Cape Town, 7405,
South Africa
Website
https://www.1grid.co.za/
Phone
27 21 200 1200
Artw industry
Professional Services
Employee
Revenue

1 grid Technographics

1 grid Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by 1 grid and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 40 1 grid employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that 1 grid has purchased the following applications: Webafrica Hosting for Application Hosting and Computing Services in 2018, Freshdesk Messaging (Formerly Freshchat) for Chatbots and Conversational AI in 2024, Microsoft 365 for Collaboration in 2018 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems 1 grid is running and its propensity to invest more and deepen its relationship with Webafrica Networks , Freshworks , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing 1 grid revenues, which have grown to $4.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for 1 grid intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

1 grid Data, Technology Stack, and Enterprise Applications
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Webafrica Networks Legacy Webafrica Hosting Application Hosting and Computing Services IaaS n/a 2018 2018 In 2018, 1 grid deployed Webafrica Hosting to support its corporate website. Webafrica Hosting provides Application Hosting and Computing Services for the company, delivering the web hosting and compute resources that power content and public pages at https://www.1grid.co.za/. The implementation centralizes web content and site compute on Webafrica Hosting, using standard category-aligned capabilities such as web server provisioning, domain name resolution and SSL certificate management via the hosting control plane. Operational scope is the 40-employee Professional Services firm based in South Africa, where the hosting arrangement supports marketing and client-facing business functions, with site administration and billing managed through the hosting account governance processes.
Content Delivery Network IaaS 2024 2024
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Freshworks Legacy Freshdesk Messaging (Formerly Freshchat) Chatbots and Conversational AI AI-Powered Application n/a 2024 2024 In 2024, 1 grid deployed Freshdesk Messaging (Formerly Freshchat) on their website. The implementation uses Freshdesk Messaging (Formerly Freshchat) as the web conversational layer and is categorized under Chatbots and Conversational AI, supporting customer support and pre-sales engagement for the company's Professional Services operations in South Africa. The deployment centers on a website-embedded chat widget configured with conversational bot flows, automated greetings, canned responses, and agent handoff to live support, leveraging Freshdesk Messaging (Formerly Freshchat) standard modules for session management and message threading. Configuration work emphasized intent-based routing and conversational triggers to surface high priority customer queries to support staff and to collect lead contact data. Operational scope covers support and sales teams within 1 grid, with governance patterns that assign channel ownership, agent queues, and escalation workflows to ensure consistent response processes. Because the implementation is hosted as a web-embedded Freshdesk Messaging (Formerly Freshchat) instance, integrations are limited to the website engagement layer and internal process changes focused on chat-first service handling and scripted conversational playbooks.
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2018 2018
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Customer Experience CRM 2024 2024
Marketing Analytics CRM 2018 2018
Marketing Analytics CRM 2018 2018
Marketing Analytics CRM 2024 2024
Marketing Automation CRM 2024 2024
Tag Management CRM 2024 2024
HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Digital Adoption HCM 2024 2024
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Identity and Access Management (IAM) CyberSecurity 2024 2024
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Transactional Email PaaS 2018 2018
IT Decision Makers and Key Stakeholders at 1 grid
First Name Last Name Title Function Department Email Phone
No data found
Show All Contacts
Apps Being Evaluated by 1 grid Executives
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD 1 grid Technographics

1 grid is a Professional Services organization based in South Africa, with around 40 employees and annual revenues of $4.0 million.

1 grid operates a diverse technology stack with applications such as Webafrica Hosting, Freshdesk Messaging (Formerly Freshchat) and Microsoft 365, covering areas like Application Hosting and Computing Services, Chatbots and Conversational AI and Collaboration.

1 grid has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Webafrica Networks, Freshworks and Microsoft.

1 grid recently adopted applications including Cloudflare CDN in 2024, Freshdesk Messaging (Formerly Freshchat) in 2024 and Hotjar in 2024, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of 1 grid’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates 1 grid’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete 1 grid technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.