1000 bulbs Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by 1000 bulbs and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 250 1000 bulbs employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that 1000 bulbs has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2017, Syspro Manufacturing ERP for Manufacturing ERP in 2015, Olark Live Chat for Chatbots and Conversational AI in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems 1000 bulbs is running and its propensity to invest more and deepen its relationship with Oracle , Amazon Web Services (AWS) , Avalara or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing 1000 bulbs revenues, which have grown to $35.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for 1000 bulbs intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP Financial Management | n/a | 2017 | 2018 |
In 2017, 1000 bulbs implemented Oracle NetSuite ERP in the ERP Financial category. The deployment was sized to support a 250-employee retail organization and aligned ERP Financial capabilities with the companys order management and payment processing workflows.
The Oracle NetSuite ERP implementation focused on core financial modules including general ledger, accounts payable, accounts receivable, order to cash billing, and inventory accounting as part of ERP Financial configuration. Configuration work emphasized standard financial workflows and order reconciliation to unify internal reporting and accounting ledgers under Oracle NetSuite ERP.
Integrations were executed to connect NetSuite to existing internal APIs and the sites payment infrastructure, including a concurrent migration to the Braintree payment processor. The broader application landscape feeding the ERP included a RabbitMQ messaging layer and multiple datastores such as Postgres, MySQL, Mongo, ElasticSearch, and Redis, and build and release tooling used Docker, GitHub Actions CI CD pipelines, and high test coverage for API surfaces.
Governance and rollout activities were coordinated with engineering leadership using Agile planning, scoped project sprints, peer review, and automated CI CD gates for releases. Engineering work also addressed architectural debt by consolidating services and removing legacy microservices while preparing Oracle NetSuite ERP to serve finance, order management, and reporting functions across the business.
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Payment Processing | ERP Financial Management |
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2017 | 2017 |
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Tax Management | ERP Financial Management |
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2017 | 2018 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SYSPRO | Legacy | Syspro Manufacturing ERP | Manufacturing ERP | ERP Services and Operations | n/a | 2015 | 2015 |
In 2015, 1000 bulbs implemented Syspro Manufacturing ERP to consolidate core retail and distribution operations. The deployment centralized inventory, purchasing, order management, and financial processes onto a single Manufacturing ERP platform, positioning Syspro Manufacturing ERP as the system of record for transactional and master data.
Configuration work focused on standard Manufacturing ERP capabilities, including materials requirements planning, bill of materials and routing support, multi‑location inventory control, order‑to‑cash workflows, procure‑to‑pay processes, and general ledger financials. The implementation included parameterized modules for shop floor processing and inventory valuation, and configuration of automated transaction posting and master data governance to align retail merchandising and warehouse operations.
The architecture was implemented as a hybrid topology, operating across on premise infrastructure and public cloud instances on AWS and Azure, and integrated with the company network infrastructure and telecommunications stack. The Syspro ERP platform was connected to the company business intelligence and reporting systems to feed operational dashboards and financial reporting, with automated data feeds and scheduled extracts to downstream analytics.
Operational governance was assigned to the IT leader responsible for development, operation, and maintenance of core systems, including the Syspro ERP platform, cloud and on premise network infrastructure, telecommunications, and BI/reporting. Change control, release management, and cross functional support processes were established to manage configuration, updates, and operational support across inventory, finance, purchasing, and customer service functions.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Olark | Legacy | Olark Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018, 1000 bulbs implemented Olark Live Chat on its public ecommerce site to provide real time customer engagement. The deployment leverages Olark Live Chat as the front line chat interface, positioned within the Chatbots and Conversational AI category to support customer service and online sales support functions.
Olark Live Chat implementation focuses on standard conversational capabilities common to the Chatbots and Conversational AI category, including real time messaging, canned response templates, proactive chat invites, operator routing, and chat transcript capture for post interaction review. Configuration work emphasized message scripting, visitor targeting rules, and agent console setup for mid market support teams.
The solution is delivered as an embedded site chat widget on 1000 bulbs web pages, integrated into the ecommerce front end for real time session handling and transcript logging. Operational coverage centers on online order support and pre sales queries, with agent staffing and shift schedules tied to the website support channel.
Governance for Olark Live Chat at 1000 bulbs includes playbook driven response templates, escalation workflows to higher tier support, and configuration controls for chat availability and routing. Rollout activities focused on agent training, script governance, and ongoing tuning of proactive invite rules to align with peak website traffic patterns.
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Chatbots and Conversational AI | AI-Powered Application |
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2021 | 2021 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2017 | 2017 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Shipping Management | eCommerce |
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2015 | 2015 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Advertising Platform | CRM |
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2013 | 2013 |
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Marketing Analytics | CRM |
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2013 | 2013 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2019 | 2019 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2013 | 2013 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2019 | 2019 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2023 | 2023 |
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Content Delivery Network | IaaS |
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2013 | 2013 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2011 | 2011 |
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