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10x Banking Technographics
10x Banking Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by 10x Banking and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 260 10x Banking employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that 10x Banking has purchased the following applications: Cisco Webex Meetings for Audio Video and Web Conferencing in 2020, HubSpot CMS for Web Content Management in 2021, Zendesk Service for Customer Support in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems 10x Banking is running and its propensity to invest more and deepen its relationship with Cisco Systems , Zoom Video Communications , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing 10x Banking revenues, which have grown to $90.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for 10x Banking intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
10x Banking Tech Stack and Enterprise Applications
10x Banking Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, 10X Future Technologies deployed Cisco Webex Meetings under the Audio Video and Web Conferencing category to provide on website conferencing and live client access. Cisco Webex Meetings is provisioned as a cloud hosted SaaS service and is surfaced directly from the company website to offer web browser access for scheduled and ad hoc meetings. The deployment emphasizes web meeting capabilities such as video and audio conferencing while leveraging the Webex browser client and native apps for connectivity.
10X Future Technologies Cisco Webex Meetings Audio Video and Web Conferencing supports client facing engagements, product demonstrations, and internal collaboration across the company's 18 employees. Functional capabilities implemented include meeting scheduling, participant moderation and controls, screen sharing, recording, and meeting join links embedded or linked from the website. Governance centers on access controls and meeting scheduling workflows, with administrative controls used to manage user provisioning and meeting policies.
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Audio Video and Web Conferencing | Collaboration |
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2021 | 2021 |
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Collaboration | Collaboration |
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2017 | 2017 |
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Collaboration | Collaboration |
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2022 | 2022 |
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10x Banking Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HubSpot | Legacy | HubSpot CMS | Web Content Management | Content Management | n/a | 2021 | 2021 |
In 2021, 10X Future Technologies implemented HubSpot CMS as its Web Content Management platform for the corporate website. The deployment uses HubSpot CMS on their public site as indicated by site source metadata, positioning the company on a cloud SaaS content delivery and management layer. The implementation centralized page authoring, template theming, and publishing under the HubSpot CMS application to standardize web content workflows.
Configuration work emphasized theme-based templates, responsive page modules, content authoring, editorial workflows, and built-in SEO and publishing controls that are typical for Web Content Management solutions. Operational ownership is aligned to digital and marketing functions who manage pages, landing pages, blog content, and form-driven content capture, with governance applied through role-based publishing permissions and staged content reviews. The deployment focused on template reuse, content lifecycle management, and editorial approval workflows to streamline ongoing website updates.
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10x Banking CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Service | Customer Support | CRM | n/a | 2019 | 2019 |
In 2019, 10x Banking implemented Zendesk Service on its website as its Customer Support platform. The deployment positions Zendesk Service as the primary intake and case management tool for website-originated customer inquiries and support flows.
Configuration centered on core Customer Support capabilities, including ticketing, in-page web widget for customer contact, live chat, and a self-service knowledge base. Implementation work included designing ticket forms, routing rules, macros for agent responses, and SLA policies that align with standard customer service workflows.
Operational coverage was focused on the bank's customer support and operations teams, using Zendesk Service as a single system of record for cases originating from the corporate site. No implementation partner or external system integrations were specified in the source, the emphasis remaining on the website-hosted support channel.
Governance and process controls were implemented through role-based access for agents, defined escalation paths, and ticket lifecycle workflows to standardize handling of customer requests. The narrative reflects a web-first Customer Support architecture that centralizes inbound website queries into Zendesk Service for operational handling and knowledge management.
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Digital Advertising Platform | CRM |
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2022 | 2022 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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Marketing Analytics, Lead Generation | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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10x Banking ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2021 | 2021 |
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Remote Monitoring and Management | ITSM |
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2020 | 2020 |
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10x Banking IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Data Streaming | IaaS |
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2024 | 2024 |
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10x Banking CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at 10x Banking
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by 10x Banking Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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