Lewes, 19958, DE,
United States
24/7 Medical Billing Services Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by 24/7 Medical Billing Services and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 150 24/7 Medical Billing Services employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that 24/7 Medical Billing Services has purchased the following applications: Fountain Hiring Software for Applicant Tracking System in 2016, My Live Chat for Chatbots and Conversational AI in 2017, Google Workspace (Formerly Google G-Suite) for Collaboration in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems 24/7 Medical Billing Services is running and its propensity to invest more and deepen its relationship with Fountain , My Live Chat , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing 24/7 Medical Billing Services revenues, which have grown to $15.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for 24/7 Medical Billing Services intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Fountain | Legacy | Fountain Hiring Software | Applicant Tracking System | HCM | n/a | 2016 | 2016 |
In 2016, 24/7 Medical Billing Services implemented Fountain Hiring Software as their Applicant Tracking System. Fountain Hiring Software is deployed on the company's public careers site to capture applications and manage candidate flow for recruitment across its U.S. professional services operations.
The deployment leverages core Applicant Tracking System capabilities including web-hosted job posting, structured application intake, candidate pipeline management, configurable screening workflows, and status tracking to support recruiting for medical billing and coding roles. The Fountain-hosted jobs page integrates application capture with internal HR and recruiting workflows, centralizing candidate records and enabling recruiter review, stage transitions, and communication tracking through the Fountain Hiring Software interface.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| My Live Chat | Legacy | My Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2017 | 2017 |
In 2017, 24/7 Medical Billing Services implemented My Live Chat as a Chatbots and Conversational AI solution on its public website. The My Live Chat deployment is delivered via the vendor web chat widget embedded on site pages to capture inbound client inquiries and route interactions to internal staff. The implementation is oriented to website based client engagement rather than back office transaction processing.
Functional elements observed align with standard Chatbots and Conversational AI capabilities, including the web chat widget, an agent console for live responses, canned response libraries, visitor session transcripts, and offline message capture. Operational scope centers on client services and billing intake teams that handle front end patient and provider inquiries, with chat routing and scripted workflows configured to align with billing question escalation paths and consistent response governance.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, 24/7 Medical Billing Services implemented Google Workspace (Formerly Google G-Suite) as its Collaboration platform. The US based professional services firm, with approximately 150 employees and a focus on medical billing, centralized core communication and document workflows on Google Workspace (Formerly Google G-Suite) to support billing, operations, and administrative business functions.
Deployment encompassed core Collaboration modules common to the suite, including Gmail for corporate email, Google Calendar for scheduling, Google Drive for shared file storage, Google Docs and Google Sheets for real time collaborative editing, and Google Meet for virtual meetings. The implementation used the Google Workspace Admin console for account provisioning, group management, and basic access controls, aligning with standard collaboration workflows such as shared drives, role based access, and collaborative document review.
The company website source references Google Workspace, indicating the platform is provisioned against the corporate domain and is visible in public site metadata. Operational coverage is described for internal teams performing billing, client communications, and back office functions, with the collaboration stack supporting daily communication and document management across those departments.
Governance activity is consistent with a midsize deployment, including centralized user administration, domain level controls, and policy configuration through Google Workspace administration tools. The narrative centers on structural implementation details of Google Workspace (Formerly Google G-Suite) within a Collaboration context for 24/7 Medical Billing Services.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2010 | 2010 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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